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- ...especially email and chat support). ~ Experience supporting SaaS products or troubleshooting experience (non voice, chats, emails and SMS) ~ A general understanding of content moderation. ~ Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce strongly...
- ...Operations Tier 1 Respond promptly and professionally to customer enquiries across all channels, including phone, email, live chat, SMS, and social media. Deliver accurate information regarding products, stock availability, order status, returns, and promotions....
- ...The role of the CRM Specialist is primarily to drive execution of Email and SMS communications for Petbarn, and Greencross Vets. To be successful, the applicant must have a solid understanding of, and prior experience with, modern marketing automation solutions and a keen...
- ...about? The role is responsible for capturing and managing customer orders through various communication channels (hotline, mobile, SMS, and social media) and ensuring timely and accurate last-mile delivery of LPG products. The role also involves providing excellent customer...
- ...awareness and data capture to conversion, retention, and advocacy . Develop always-on lifecycle marketing programs across email, SMS, and push notifications . Work closely with brand, performance marketing, and trade marketing teams to ensure CRM is embedded...
Addiction Pet Foods
Pasig26 days ago - ...transactions at supplier terminals and TPRP plants Communicate sales and remaining inventory status to the LPG team via work chat and/or SMS Ensure all cylinders are properly sealed and filled with accurate LPG content; verify weight and seals on bulk trucks and Seagas...
- ...include: Deliver the best customer service experience in all forms of communications, including but not limited to phone, emails, SMS and Live Chat Engage with MONEYMEs customers and partners in a positive and professional manner to resolve a wide range of queries...
20000 - 35000 Php
...patient appointments based on provider availability and patient needs Send appointment reminders and confirmations via phone, email, or SMS Reschedule and cancel appointments as requested while maintaining optimal provider schedules Coordinate with clinical staff to...- ...note handling, follow-up support, document collection, reporting, and staff productivity Build automation between HubSpot, calling/SMS systems, forms, databases, and other business tools Identify manual admin bottlenecks and replace them with reliable automated...
- *Contact customers via phone, email or SMS regarding outstanding balances. *Follow up on overdue accounts and ensure timely collection of payments. *Negotiate payment arrangements and settlement options with customers. *Monitor assigned accounts and update collection...
BILKISH ASSOCIATES PHILS.REP OFFICE
Pasig5 days ago - ...negotiation abilities, and a results-driven mindset to meet collection targets. Key Responsibilities: Contact customers via phone, SMS, or email regarding overdue accounts Remind clients of outstanding balances and payment due dates Negotiate payment arrangements in...
ECCMSI
Pasiga month ago - Job Description: 1. Execute SMS marketing campaigns by crafting and sending localized, high-conversion messages based on company-provided contact lists. 2. Write clear, engaging, and compliant SMS copy (Taglish/English) tailored to the Philippine market to drive user...
Annolas Inc
Taguig7 days ago - ...retention, or lifecycle marketing, preferably in gaming, e- commerce, or fintech. ● Proven hands-on experience running high-volume SMS campaigns and A/B tests. ● Deep knowledge of segmentation, player lifecycle triggers, and retention journeys. ● Experience working...
Dempsey Resource Management Inc.
Quezon Citymore than 2 months ago - ...acquisition and retention for PalmPay PH Plan and manage campaigns across digital channels (social media, performance ads, influencers, SMS, etc.) Support offline marketing initiatives including activations, partnerships, and store-based promotions Coordinate with...
775000 $ per day
...for us to start processing your application. You may access Workday by clicking the “Apply Now” button or refer to the link sent via SMS or email. #LI-PH Quezon City Taguig Equal Employment Opportunity Statement All employment decisions shall be made without...Accenture
Taguig15 days ago- ...efficiently Preferred: • Experience in lead generation or home improvement industry • Familiarity with SMS, email, and multi-channel follow-ups in GHL • Client-facing support or account coordination experience • Knowledge...
- ...Responsibilities: Set up and manage client sub-accounts within GoHighLevel Build and customize automation workflows (email, SMS, voicemail, call triggers) Setup and configure Voice AI and Conversation AI Create and optimize marketing funnels,...
775000 $ per day
...for us to start processing your application. You may access Workday by clicking the “Apply Now” button or refer to the link sent via SMS or email. #LI-PH Taguig Equal Employment Opportunity Statement All employment decisions shall be made without regard to...Accenture
Taguig21 days ago- ...resolution and high customer satisfaction. Key Responsibilities: Handle customer inquiries and complaints via phone, email, and SMS in a timely and professional manner Create, update, and manage service tickets (e.g., JIRA, Tech Serve) in real time Monitor...
- ...contact center technology and terminology. Knowledge of voice technologies like SIP and WebRTC. Knowledge of e-mail, chat, and SMS technologies. Experience in supporting capabilities for Omni-Channel – “queuing, routing, IVR, call recording, speech analytics, workforce...
- ...Monitoring alerting tools (Atera, NPM, SAM, DPA, PRTG, ManageEngine, Cacti, Zabbix) Alerts configurations and escalations (email, SMS, etc.) Backups (SolarWinds, Acronis, Symantec, Veeam, Veritas, etc.) Virtualization concepts (KVM, Citrix, VMware ESXi, Hyper...
- ...Enablement & Channel Coordination Support the consultative sales process through timely, high-quality client communication across email, SMS, and social channels. Oversee accurate quote and invoice creation using tools such as Shopify and QuickBooks. Coordinate...
- ...opportunities to enhance customer acquisition, retention, and loyalty through compliant alternative channels, while addressing rising SMS costs. Develop scalable best practices that can be replicated across markets, fostering a culture of innovation in campaign...
- ...Develop and implement CRM strategies across all customer touchpoints: website, email, push notifications, in-app messaging, Viber/SMS, and other emerging channels. Identify and implement cross-sell, upsell, and retention strategies to maximize customer lifetime value...
- ...of account. Distribute or send out statement of account. Collect overdue premiums from intermediaries through follow up call, SMS and email. Conduct visit and/or meeting to top and less performing intermediaries. Monitors payment and sends demand letter to...
- ...and easily capture quantitative data (including but not limited to Flowrates, Was-Is, Risk-based, Dialer efficiency, Vintage analysis, SMS/Email/Chatbot, Agency Productivity reports) Generate and distribute daily, weekly, monthly, and ad hoc reports in a timely manner,...
- ...remote position. The Creative Strategist will own the research, ideation, and optimization of creative assets across paid ads, email/SMS, landing pages, and UGC. They'll translate brand goals, market data, and consumer psychology into briefs, scripts, and testing roadmaps...
- ...meet collection goals while following BSP and other regulations. You'll work on collecting overdue payments via calls, letters, and SMS, handle client requests like reversals and updating information, and negotiate payment arrangements. You'll also monitor your productivity...
775000 $ per day
...for us to start processing your application. You may access Workday by clicking the “Apply Now” button or refer to the link sent via SMS or email. #LI-PH Taguig Equal Employment Opportunity Statement All employment decisions shall be made without regard to...Accenture
Taguigmore than 2 months ago- ...and productivity. Monitor real-time adherence, shrinkage, and queue performance; perform intraday staffing adjustments. Oversee SMS, email, and digital communications deployment within collections systems. Track and analyze agent productivity and collections...
