....
Inviting applications for the role of Process Associate, Japanese Bilingual!
In this role, agent is will provide technical support to product administrators via ticketing system respecting SLAs via the following channels: Correspondence, Live chat, Phone Support...
The Associate Specialist II has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments.
...Responsibilities:
Provides technical support to the enterprise, third-party vendors, patients... ...support channels: email, chat, self-service, inbound/outbound calls
Empathize with... ...~2+ years of experience as IT Service Desk analyst
~ Knowledgeable in ticketing tools...
UnitedHealth Group
Muntinlupa
1 day ago
...JOB TITLE: IT Service Desk Analyst
WHO WE ARE:
Optum is a part of the UnitedHealth Group, a Fortune 5 company, serving 125 million... ...QUALIFICATIONS:
Positions in this function provide technical support to the enterprise.
This function includes employees working...
40000 Php
* Support, implement, monitor, and set-up the O365 environment in respect of the standards of the group and of the Support processes... ...with people within and outside of the IT department
* Customer service oriented - must have
* O365 Administration covering the full-site...
Hunter's Hub Incorporated
Muntinlupa
9 days ago
Monitor network activities, service provider downtime.
Troubleshooting network connections (LAN, WAN), Cisco devices, router and switches.
Qualifications:
Bachelor's degree in Information Technology or equivalent.
CCNA Certification and familiar with LINUX is a plus...
MACH86 TECHNOLOGIES CORP.
Muntinlupa
16 days ago
120000 Php
...management systems such as WordPress, Statamic, Drupal, and proficiency
in digital marketing tools.
• Experience with release pipelines and a solid understanding of DevOps practices.
• Knowledge of cloud services, with a preference for experience with AWS is a plus
Nityo Infotech
Muntinlupa
10 days ago
20000 Php
...are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
What are we looking for?
At least High...
Neks Job Philippines
Muntinlupa
10 days ago
Job description:
1. Support, implement, monitor, and set-up the O365 environment in respect of the standards of the group and of the Support processes
2. Second level of operational support for Worldwide Essilor and subs, including O365 and SMTP
3. Automate tasks...
Hunter's Hub Inc.
Muntinlupa
10 days ago
Job Description:
● Experts on the Applications
● Deep analysis as expert Level 3
● Resolution process and communication to end user through mail, phone call and Ticket update
● Domain crisis management and ad hoc communication for high business impacts
● Continuous...
GECO Philippines Inc.
Muntinlupa
8 days ago
...grow in the I.S. profession
4. Team player must be able to work with people within and outside of the IT department.
5. Customer service oriented
6. Willing to go on shifting schedule to achieve a 24x7 coverage for the team.
7. Excellent communication skills, verbal...
GECO Philippines
Muntinlupa
a month ago
...solid understanding of DevOps practices.
• Knowledge of cloud services, with a preference for experience with AWS is a plus
Soft... ...Experience in documenting processes, troubleshooting steps, and support procedures.
• Commitment to continuous learning and staying updated...
GECO Philippines
Muntinlupa
a month ago
100000 Php
Duties and Responsibilities
• Position can be remote and required to work in US time zones.
• Address level 3 support issues with some guidance from the core team.
• Troubleshoot and update software components using JavaScript (ES6+), Microsoft .NET Core, and SQL Server...
Nityo Infotech
Muntinlupa
20 days ago
...Principal Job Duties & Responsibilities
• Assess, maintain, support, and modify existing solutions utilizing standard procedures and... ...Training, Quality and Reporting background in the Global IT Service Desk - BPO industry, with excellent communication, technical, and people...
Job description:
• Participate in feature development and maintenance of the platform, related .NET APIs, underlying SQL Server entities, and business logic.
• Keep the code base healthy. Issue GIT pull requests and participate in code review following our set coding...
Hunter's Hub Inc.
Muntinlupa
10 days ago
...troubleshooting methodologies
Manage support cases to enable fast resolution that exceeds... ...to develop the capabilities of the Ideal Service Centre
Supporting wider team with... ...month salary
Experience:
Service Desk: 4 years (Preferred)
Network Engineering...
HLH Recruitment
Muntinlupa
2 days ago
100000 Php
Job Description:
As a member of Delivery & Integration Service, the Deployment Engineer is responsible for the successful installation... .... The Deployment Engineer will also provide technical support and troubleshooting to end users and Project Managers. He/she will...
GECO Philippines
Muntinlupa
a month ago
Core Qualifications
• 2+ years of Microsoft .NET with C# as the primary language
• 2+ years of SQL Server
• 1+ years HTML, CSS, and JavaScript.
• 1+ years Git, Github
• 1+ years Agile software development
• Willing to learn new patterns and technologies.
• Knowledge...
GECO Philippines
Muntinlupa
a month ago
20000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Metacom
Muntinlupa
a month ago
...IT experience delivering Infrastructure (network is preferred) services of at least 5 yrs across any level of the
organization.
2. Service... ...Cascade
● Monitoring Solarwinds
● Ticketing CMDB CA Service Desk Manager
● Technical expertise required - Minimum CCNA qualified...
GECO Philippines
Muntinlupa
a month ago
Service Delivery Ops Sr Manager
Location: Muntinlupa, Metro Manila
-ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND... ...participants & advisory services, plan services, and related business support services. Leads in efforts to maintain and enhance various...
Neksjob Philippines
Muntinlupa
5 days ago
The Service Crew/Cashier plays a crucial role in ensuring customer satisfaction by providing efficient and friendly service. This position involves handling customer transactions, assisting with food preparation, and maintaining cleanliness in the dining area and cashier...
SOURCETECH SOLUTIONS INC.
Muntinlupa
10 days ago
...opportunities
Job Description:
Provide excellent customer service via email through our CRM. Provide assistance to customers on... ...issues that are within the authority of this job using provided support documentation and recognize when issues must be elevated....
25000 Php
Attracts potential customers by answering product and service questions; and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.
Minimum Qualifications...
Neksjob Corporation
Muntinlupa
9 days ago
25000 Php
...contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
• Communicating...
Metacom Solutions PH
Muntinlupa
10 days ago
18500 Php
Qualifications:
* With or without BPO Experience
* At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills
* Ability to multi-task, organize, and prioritize work...
Metacom BPO
Muntinlupa
more than 2 months ago
Service Delivery Ops Lead Manager
Preferred Work Location: Taguig Uptown Bonifacio Tower 3
Work on-site
Weekends OFF / MidSHIFT
Responsibilities:
Lead the team responsible for various activities in RTR - Inter company; Bank reconciliations & month end related...
Neksjob Philippines
Muntinlupa
5 days ago
24000 Php
...customer concerns, escalating when necessary.
Maintain accurate records of customer interactions.
Stay informed about products, services, and company policies.
MINIMUM REQUIREMENTS:
AT LEAST HIGH SCOOL GRADUATE WITH AT LEAST 1 YEAR AND 6 MONTHS OF BPO EXPERIENCE...
Meta BPO
Muntinlupa
4 days ago
...seeking a dynamic and motivated individual to join our team as Office Support Staff. This entry-level position is perfect for fresh graduates... ...entry, filing, photocopying, and scanning documents.
# Front Desk Duties: Greet visitors, answer incoming calls, and direct...
IT Support job qualifications and requirements
Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:
Computer Science
Computing
Engineering
There are also a number of qualities that candidates...
Dempsey
Muntinlupa
more than 2 months ago