50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000 + Php4,000 non taxable allowance
Qualifications:
· 4 to 6 years of IT Service Desk experience
· At least 1 year of experience...
Location: UP Technohub, Quezon City (Onsite)
Schedule: Flexible
Qualification/s
— Obtained a Bachelor's Degree
— At least 1+ years experience either Service Desk or Application Support
— Must have experience with AWS or Azure
...tickets handled are completed properly and within Service Level Agreements (SLA)
• Provides over-the-phone technical support/assistance for the troubleshooting of desktop... ...effective delivery of technical and service desk services and support to the IT Group in compliance...
40000 Php
We are Hiring for IT Service Desk | Earn up to Php 40,000 | Online Process Only
- Company Profile: A trusted company the provides IT consulting... ...resolving customer technical questions that needs technical support
• Provide necessary online security support.
• Identifying...
250000 Php
Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director Delivery
Job Category: Senior Management
Job Type: Permanent... ...clients are brought on board your role may also include support of those clients. Where this is the case, it is possible that...
23000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Mandaluyong at Eton Cyberpod Ortigas.
Your Key Responsibilities
Assist customers with inquiries, concerns, and requests...
...Shifting Schedules
Required qualifications:
> Completed at least 1 Year in College (no back subjects)
> At least 18-36 months of Service Desk/ TSR Hardcore tech Experience
> Experience with IT infrastructure and Business applications, Password reset, and Ticketing...
80000 Php
Key Skills
Customer Service
COMPUTER SKILL
Technical
Analytical Skills
Problem Solving
Job Title: Multilingual Service Desk Analyst (Polish)
Category: Service Desk / End User Services
Main location: Taguig (Onsite)
Salary: PHP 70,000 - 80,000
Employment Type...
100000 Php
...work in PH
Qualifications:
> Fluent in English and Cantonese
> At least 2 years experience in technical support (can be BPO but preference is service desk type of work)
> Amenable to work in a 24x7 schedule, mid-shift
> Onsite setup for the first 3 months (and...
30000 Php
LOCATION: QUEZON CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to the first point of contact for... ...s Service Desk objectives.
Be responsible for primary user support and customer service:
1. Respond to queries from all calls,...
21000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...at Mighty Lynx Solutions Inc. We are looking for a Technical Service Desk who will be assigned here at Northridge Plaza Congressional Quezon... ...field preferred
• 2+ years of experience in technical support or related field
• Excellent communication skills, both written...
...the customer through the problem-solving process
*Direct unresolved issues to the next level of support personnel
*Provide accurate information on IT products or services
*Record events and problems and their resolution in logs
*Follow-up and update customer...
...Role Overview: A Service Desk Support Analyst is a key member of the Service Desk team, responsible for providing technical assistance and support to end-users, analyzing and categorizing incoming incidents and service requests, and ensuring timely resolution and customer...
...Key requirements:
Experience as a help desk technician or in another equivalent customer support role
Knowledge of products, databases, and services with a good understanding of multiple systems across Network, Telephony, Unified Communications and Cloud
Ability...
...Step into an enticing opportunity in the IT services industry offered by our client, where... ...hours entirely for yourself. As Service Desk Analyst , you will be at the forefront of... ...first-line responses for phone and email IT support requests, ensuring swift resolutions to...
...face-paced global consulting business that supports over 3,000 family businesses across 19... ...with an unprecedented range of products and services to move their business forward.
UBT... ...multiple time zones.
• Undertake Service Desk projects, such as desktop hardware and...
...Responsibilities, Supporting Actions & End-Results
• Responding to an average of 10-20 inbound Technical service requests over the phone and email per day.
• 15-25 phone calls... ...experience
• Role is similar to Service Desk – L2 handling escalation from that will be...
...Thai Service Desk Support
Company Profile: This American advertising company is widely used. It's a platform allowing customers to post their advertisement based on the client's budget. One of the most used digital marketing and posting nowadays is currently in need...
...prestigious University of Cambridge.
We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under... ...the Service Desk Team responsible for providing IT services and support across employees of the Cambridge University Press and...
...Performance bonus
Career development opportunities
MUST HAVE:
Minimum of 18 months of BPO working experience doing technical support or help desk
Working knowledge on Software's and Application concerns
Experience on ticket analysis and understanding issue trends...
...we tailor our recruitment and consultancy services to meet your specific needs and deliver... ...meet you.
About the Role:
Service Desk Analyst is part of the Technology and Transformation... ...in providing first line technical support for hardware, software and access related...
...Responsibilities:
Manage and provide effective guidance to a team of 15-20 Service Desk Engineers, delivering L1 IT support from head office and remotely
Create an inspiring, motivational team environment with an open communication culture
Monitor individual...
...Oversees the delivery of IT services to end-users/ clients
Reviews processes/ procedures... ...service performance of the in-house technical support team and evaluate customer feedback to... ...five (5) years IT operations as Service Desk Manager or equivalent function
Willing...
...Job Title: Service Desk Lead
Client Industry: IT Services
Location: Philippines (Remote)
Shift and Schedule: Mon - Fri, 7am... ...customer satisfaction metrics.
Team Leadership: Supervise and support a team of service desk agents, providing guidance, training,...
360000 Php per year
...Series Consulting provides managed services for medium sized organisations. With tens of thousands of end users supported across hundreds of customers, Series Consulting has the experience and capability to deliver comprehensive managed services, support, and technology...
Service Desk Analyst
Position Description
Want to expand your experience in one of the world's largest IT and business consulting services... ...non-complex work orders, service request as necessary support requirements assigned by the Service desk management team or Service...
...Help Desk & IT Support (Information & Communication Technology)
We are looking for an experienced Service Desk Manager to oversee our Service desk support team and ensure that our clients receive effective technical assistance.
Responsibilities
Manage and lead...
...Role Overview: A Help Desk Support Analyst is a key member of the help desk team, responsible for providing technical support and assistance... ....
Log, categorize, prioritize, and escalate incidents and service requests in the help desk ticketing system.
Gather detailed...
...Provide user support via Phone, Email and ServiceNow automated ticket channels
Track,... ...all incidents and request reported to the Service Centre
Monitoring call volumes and trends... ...Change Management
Support all Service desk Incidents and requests to meet Service...