Search Results: 30,915 vacancies
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000 + Php4,000 non taxable allowance
Qualifications:
· 4 to 6 years of IT Service Desk experience
· At least 1 year of experience...
50000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels... ...incidents and request reported to the Service Centre
Monitoring call volumes and... ...Change Management
Support all Service desk Incidents and requests to meet Service Level...
Location: UP Technohub, Quezon City (Onsite)
Schedule: Flexible
Qualification/s
— Obtained a Bachelor's Degree
— At least 1+ years experience either Service Desk or Application Support
— Must have experience with AWS or Azure
40000 Php
We are Hiring for IT Service Desk | Earn up to Php 40,000 | Online Process Only
- Company Profile: A trusted company the provides IT consulting... ...resolving customer technical questions that needs technical support
• Provide necessary online security support.
• Identifying...
...tickets handled are completed properly and within Service Level Agreements (SLA)
• Provides over-the-phone technical support/assistance for the troubleshooting of desktop... ...effective delivery of technical and service desk services and support to the IT Group in compliance...
250000 Php
Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director Delivery
Job Category: Senior Management
Job Type: Permanent... ...clients are brought on board your role may also include support of those clients. Where this is the case, it is possible that...
23000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Mandaluyong at Eton Cyberpod Ortigas.
Your Key Responsibilities
Assist customers with inquiries, concerns, and requests...
80000 Php
Key Skills
Customer Service
COMPUTER SKILL
Technical
Analytical Skills
Problem Solving
Job Title: Multilingual Service Desk Analyst (Polish)
Category: Service Desk / End User Services
Main location: Taguig (Onsite)
Salary: PHP 70,000 - 80,000
Employment Type...
100000 Php
...work in PH
Qualifications:
> Fluent in English and Cantonese
> At least 2 years experience in technical support (can be BPO but preference is service desk type of work)
> Amenable to work in a 24x7 schedule, mid-shift
> Onsite setup for the first 3 months (and...
30000 Php
LOCATION: QUEZON CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to the first point of contact for... ...s Service Desk objectives.
Be responsible for primary user support and customer service:
1. Respond to queries from all calls,...
25000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...
25000 Php
At least 1 year of experience in MacOS troubleshooting and configuration
Willing to do overtime
Familiar in iOS code is a plus
Will be deployed in our business partners
• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
• Answers simple to complex questions about installation, operation, configuration...
Job Summary
• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients... ...of the customer.
• Follow agreed escalation procedures.
• Support requirements assigned by the Director or above
• Advise people...
...their resolution in logs
Follow-up and update customer status and information
Attend trainings required to improve customer service
Help analyze pareto of issues, root cause, and propose improvements
Attend once a week meeting with the Manager for process improvement...
...Desktop connectivity troubleshooting
Application installation and support
Printer installation and support
Client VPN installation... ...complete IT solutions and support including 24X7 Helpdesk, SOC, NOC, Cloud, Cyber Security and Business Continuity services....
...as well as other system engineers, to provide support on various support tickets to provide installation and support service for multiple customer networks. Responsible for... ...varying degree of difficulty on our service desk. This is a full-time on-site role located in BGC...
...the customer through the problem-solving process
*Direct unresolved issues to the next level of support personnel
*Provide accurate information on IT products or services
*Record events and problems and their resolution in logs
*Follow-up and update customer...
...Role Overview: A Service Desk Support Analyst is a key member of the Service Desk team responsible for providing technical assistance and support to endusers analyzing and categorizing incoming incidents and service requests and ensuring timely resolution and customer...
...Key requirements:
Experience as a help desk technician or in another equivalent customer support role
Knowledge of products, databases, and services with a good understanding of multiple systems across Network, Telephony, Unified Communications and Cloud
Ability...