Search Results: 8,675 vacancies
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000 + Php4,000 non taxable allowance
Qualifications:
· 4 to 6 years of IT Service Desk experience
· At least 1 year of experience...
50000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels... ...incidents and request reported to the Service Centre
Monitoring call volumes and... ...Change Management
Support all Service desk Incidents and requests to meet Service Level...
250000 Php
Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director Delivery
Job Category: Senior Management
Job Type: Permanent... ...clients are brought on board your role may also include support of those clients. Where this is the case, it is possible that...
80000 Php
Key Skills
Customer Service
COMPUTER SKILL
Technical
Analytical Skills
Problem Solving
Job Title: Multilingual Service Desk Analyst (Polish)
Category: Service Desk / End User Services
Main location: Taguig (Onsite)
Salary: PHP 70,000 - 80,000
Employment Type...
...Categorize and record reported queries and provide solutions
Support problem identification
Advise users on appropriate course... ...communication skills
~ IT Graduates are welcome to apply
~0-6 months service desk experience
~ PURE ONSITE, 6-12 MONTHS CONTRACT
~ SHS...
• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
• Answers simple to complex questions about installation, operation, configuration...
Job Summary
• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients... ...of the customer.
• Follow agreed escalation procedures.
• Support requirements assigned by the Director or above
• Advise people...
25000 Php
At least 1 year of experience in MacOS troubleshooting and configuration
Willing to do overtime
Familiar in iOS code is a plus
Will be deployed in our business partners
...their resolution in logs
Follow-up and update customer status and information
Attend trainings required to improve customer service
Help analyze pareto of issues, root cause, and propose improvements
Attend once a week meeting with the Manager for process improvement...
...the customer through the problem-solving process
*Direct unresolved issues to the next level of support personnel
*Provide accurate information on IT products or services
*Record events and problems and their resolution in logs
*Follow-up and update customer...
28000 Php
We are currently hiring for Service Desk to be based in BGC, Taguig.
Qualifications:
- Must have at least 18 months Service Desk/Technical Support experience
- Completed at least 1st year in college
- Amenable to work onsite and can do shifting/night shift schedule
16000 Php
Duties are to manage all secretarial and receptionist responsibilities at our main entrance desk. You will carry out a variety of tasks, including helping clients and taking calls and queries.
...as well as other system engineers, to provide support on various support tickets to provide installation and support service for multiple customer networks. Responsible for... ...varying degree of difficulty on our service desk. This is a full-time on-site role located in BGC...
...Key requirements:
Experience as a help desk technician or in another equivalent customer support role
Knowledge of products, databases, and services with a good understanding of multiple systems across Network, Telephony, Unified Communications and Cloud
Ability...
...Responsibilities, Supporting Actions & End-Results
• Responding to an average of 10-20 inbound Technical service requests over the phone and email per day.
• 15-25 phone calls... ...experience
• Role is similar to Service Desk – L2 handling escalation from that will be...
Front Office- graduate of any 4 years course
Job Types: Full-time, Permanent
Schedule:
8 hour shift
Deal with customer queries, their needs, complaints etc. They are the chief point of communication for the guests. It is said that a good first impression is made...
40000 Php
...candidate for the role will provide technical support for Exchange Online /M365/ MS Teams/One... ...experienced learners needs.
• Help SEs (Service engg) to implement and improve processes... ...in Microsoft (Product support) / Service Desk/ Tech support process.
• Able to gather...
About the role:
Provide L2/L3 remote support: Handle complex technical issues, ensuring... ...monitoring tools, ensuring uninterrupted service availability. Monitor devices using tools... ...Management Tools: ServiceNow, Jira Service Desk, BMC Remedy.
Microsoft 365 Suite:...
...Role: Service Desk Analyst Location: Taguig City, Metro Manila
Schedule: Mid shift
Thanks for checking out our job opening; we... ...in the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording...
...troubleshooting methodologies
Manage support cases to enable fast resolution that exceeds... ...to develop the capabilities of the Ideal Service Centre
Supporting wider team with... ...Fortinet / Fortigate: 2 years (Required)
Service Desk: 4 years (Required)
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