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- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration...
Angello Quirimit
Taguiga month ago 33000 Php
...and software - Follow up with customers to ensure satisfactory service Qualifications: - Completed 1st Year in College - At least... ...months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role - Under BPO or IT Shared...M and J Solutions Provider Inc.
Taguiga month ago- Minimum of 1 year experience in a Service Desk role Good to excellent communication skills Background in ITIL practices At least college level education Amenable to work in Eastwood, Quezon City on a shifting schedule.
TECH MAHINDRA
Quezon Citya month ago 28000 Php
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer incoming...Sapient Global Services
Quezon Citya month ago- ...Job Description: ~Manages all activities in the Delivery center ~Coordinates Knowledge Managers, Escalation Managers, and Incident... ...Managers and makes sure they are aligned ~Supports Global Service Desk Manager with resource demand and capacity for a delivery...
- ...is passionate about: Empowering self-service solutions Enhancing user independence... ...automatically resolve issues and optimize service management Key Responsibilities Mentor, manage... ...the resources required for Service Desk operations. Independent thinking, out of...
- ...Service Desk Manager - Makati City Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading...
- ...About the job: Senior Operations Manager—Service Desk (Taguig) | Onsite Benefits: ~ HMO for Employee and 2 Dependents (On Day 1) ~ Quarterly performance bonus ~ Outstanding career development opportunities ~24 Leaves Annually Requirements: ~...
- ...prioritize process improvements based on current risk of components adding professional insight. ~ Effectively managing, developing, and training the service desk team. ~ Ensuring that all processes used by the service desk are thoroughly documented, consistently...
- ...as the single point of contact to the client for all types of service requests. Coordination of all IT support groups to ensure... ...resources and successful completion of service requests to the Service Manager. Understand processes in Autotask PSA by completing...
- ...countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private... ...As a member of our Business SaaS Service Desk team, you are responsible for the end to end management of...
- ...caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest...
- ...About The Opportunity This Service Desk Analyst position is a Remote Philippines based role. At Netrix Global, the Service... ...emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with applications/...Remote job
- ...incident report via email, phone, walk-in or service portal. Provide general guidance on customer... ...Update knowledge base articles Critical Incident management Identify resource to perform onsite support General Service Desk Services Receive, log, prioritize, and...
18000 Php
...directing them to the appropriate party or taking messages. ● Managing Appointments and Schedules: Maintaining calendars, scheduling appointments... ..., and supporting other departments. ● Providing Customer Service: Dealing with inquiries and complaints in a professional and...Hunter's Hub Incorporated
Makatia month ago- ...Line of Business: Services Position Description Service Desk Analyst - Level 1 Services - Managed Service Delivery - Service Desk Vision & Core Values Key Responsibilities • Achieve agreed customer service timeframes for the distribution of...
- ...Description We are seeking a Lead IT Service Desk professional to oversee our IT support operations in the SEA region. The ideal candidate... ...team to deliver exceptional service. Responsibilities Manage and oversee the daily operations of the IT Service Desk team....
- ...to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes. Problems include... ...Skills: Minimum 2-3 years of experience in a Service Desk or IT support role. At least 1 year of direct...
- ...company is listed in the TOP 10 great companies to work with. 47 years in providing great service and with over 33 delivery centers across the globe. Position: Wealth Management Director Industry: IT Company Location: Taguig City Work Set up: Work On Site Salary:...
JKILC
Taguiga month ago - ...Description We are seeking an experienced Advanced Service Desk Resolution Management professional to join our team in Southeast Asia. The ideal candidate will possess a strong background in IT support and service desk operations, with a focus on resolving complex technical...
