Search Results: 54,850 vacancies
100000 Php
The Service Desk Manager is responsible in maintaining a healthy and secure relationship with the client. The SDM shall ensure that all client requirements are relayed to subordinates and tracked for the purpose of its delivery and implementation. He shall also be responsible...
Job Summary
• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the...
...Shifting Schedules
Required qualifications:
> Completed at least 1 Year in College (no back subjects)
> At least 18-36 months of Service Desk/ TSR Hardcore tech Experience
> Experience with IT infrastructure and Business applications, Password reset, and Ticketing...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46... ...enquiries
· Identify recurrent trends and advise the Problem Manager
· Liaison with other Service Management Services including...
30000 Php
Help Desk Support
a. Install, configure and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac... ...;
b. Maintains and updates daily monitoring of deliverables of service;
c. Prepares and submits needed reports;
Teamwork
a. Flexibly...
50000 Php
...all incidents and request reported to the Service Centre
Monitoring call volumes and... ...recurrent trends and advise the Problem Manager
Liaison with other Service Management... ...Change Management
Support all Service desk Incidents and requests to meet Service Level...
25000 Php
At least 1 year of experience in MacOS troubleshooting and configuration
Willing to do overtime
Familiar in iOS code is a plus
Will be deployed in our business partners
The News Desk Editor manages and controls the flow of information from the Central Editorial Desk to Reporters and to News Producers. S/He prepares and manages the deployment of news teams and other assets as may be necessary to ensure the most comprehensive news coverage...
100000 Php
...experience in technical support (can be BPO but preference is service desk type of work)
> Amenable to work in a 24x7 schedule, mid-... ...assistance for the team in areas of Password resets, incident management & request fulfillment in service areas of Client machine & OS...
...responsibilities:
Your main responsibilities as a Multilingual Service Desk Analyst are as follows:
• Resolve issues utilizing excellent... ..., and proficiency.
• To work in partnership with local management, colleagues, and clients at all levels to ensure requests are...
21000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
30000 Php
LOCATION: QUEZON CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to the first point of contact for... ...is maintained as per SoW with respect to TAT, SLA & hits
6. Manage all queries or escalate if not resolve as per the defined...
16000 Php
Duties are to manage all secretarial and receptionist responsibilities at our main entrance desk. You will carry out a variety of tasks, including helping clients and taking calls and queries.
...at Mighty Lynx Solutions Inc. We are looking for a Technical Service Desk who will be assigned here at Northridge Plaza Congressional Quezon... ...• Strong analytical and problem-solving skills
• Ability to manage multiple support requests and prioritize accordingly
•...
...Ability to handle large applications with stringent SLA’s
Ability to have a full understanding of the applications end-to-end
Managing a large team working on a 24X7 environment
Ensure that all projects are delivered on-time, within scope and and smooth...
...Work Setup:
~100 % Onsite
~ Shifting Schedule
We are looking for an experienced Service Desk Manager to oversee our Service desk support team and ensure that our clients receive effective technical assistance.
Responsibilities
Manage and lead the Service...
The Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident...
...Team support and develop the effective transition of operational management. We are responsible for the technical support leadership of... ...collaborative position requires solid Information Technology Service Management (ITSM) experience as a Support Owner, vendor management...
...Job Title: Service Desk Senior Manager Job Summary:
We are seeking a highly skilled and experienced Service Desk Senior Manager to oversee and lead our service desk team. The ideal candidate will have extensive experience in managing service desk operations, with a...
...The Global Service Desk Manager - HR is responsible for overseeing the global service desk operations with a specific focus on human resources (HR) related inquiries and support. This role involves supervising a team of service desk technicians who handle HR-related requests...