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33000 Php
...and software - Follow up with customers to ensure satisfactory service Qualifications: - Completed 1st Year in College - At least... ...months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role - Under BPO or IT Shared...M and J Solutions Provider Inc.
Taguiga month ago- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration...
Angello Quirimit
Taguiga month ago 28000 Php
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer incoming...Sapient Global Services
Quezon Citya month ago- ...Job Description: ~Manages all activities in the Delivery center ~Coordinates Knowledge Managers, Escalation Managers, and Incident... ...Managers and makes sure they are aligned ~Supports Global Service Desk Manager with resource demand and capacity for a delivery...
- ...experience focused on soft skills and customer service At least 4 years of overall BPO... ...years of experience training in service desk accounts Must be willing to work onsite... ...clients from diverse backgrounds People Management Lead and manage diverse teams...
TASQ Staffing Solutions
Angeles Citya month ago - TASQ is looking for people with service desk trainer experience to work on site in Clark, Pampanga. Benefits: Quarterly performance... ...teams effective cross-cultural communication 7. People Management: Building and leading cross-cultural teams Conflict...
TASQ Staffing Solutions
Angeles Citya month ago - About the job Quality Specialist - Service Desk (Clark) | Onsite Qualifications: Conduct process audits, deploy designed processes, analyze and report performance on quality. Conduct RCAs on transaction monitoring to create action plans to reduce errors and improve...
TASQ Staffing Solutions
Mabalacat City, Pampangaa month ago - ...is passionate about: Empowering self-service solutions Enhancing user independence... ...automatically resolve issues and optimize service management Key Responsibilities Mentor, manage... ...the resources required for Service Desk operations. Independent thinking, out of...
- ...Service Desk Manager - Makati City Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading...
- ...About the job: Senior Operations Manager—Service Desk (Taguig) | Onsite Benefits: ~ HMO for Employee and 2 Dependents (On Day 1) ~ Quarterly performance bonus ~ Outstanding career development opportunities ~24 Leaves Annually Requirements: ~...
- ...guide organisations through complex digital decisions. The Service Desk Representative is responsible for support of all desktop... ...Service Desk Representative, you will get to: Effectively manage issues through multiple forms of inbound requests including in...
- Founded in 1988, we are pioneers in the Philippine tech industry. Over the past three decades, we've driven digital transformation with custom app development, infrastructure, data analytics, and IT security solutions. Today, we lead in technology trends like APIs, cloud...
- ...prioritize process improvements based on current risk of components adding professional insight. ~ Effectively managing, developing, and training the service desk team. ~ Ensuring that all processes used by the service desk are thoroughly documented, consistently...
- ...as the single point of contact to the client for all types of service requests. Coordination of all IT support groups to ensure... ...resources and successful completion of service requests to the Service Manager. Understand processes in Autotask PSA by completing...
- ...countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private... ...As a member of our Business SaaS Service Desk team, you are responsible for the end to end management of...
- ...caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest...
- As a Service Desk Technician at BCM One, you will be a vital part of our 24x7 Operations team, supporting managed voice service customers. This role is the front line of our service delivery—responsible for triaging incidents, managing service requests, and ensuring seamless...
- ...Requirements: ~4 to 5 years as an operations manager with experience in handling helpdesk / service desk operations ~6 years minimum BPO/BPM experience ~ Must have managerial leadership experience already ~ Amenable to work onsite in BGC ~ Amenable to work in...
18000 Php
...directing them to the appropriate party or taking messages. ● Managing Appointments and Schedules: Maintaining calendars, scheduling appointments... ..., and supporting other departments. ● Providing Customer Service: Dealing with inquiries and complaints in a professional and...Hunter's Hub Incorporated
Makatia month ago- ...incident report via email, phone, walk-in or service portal. Provide general guidance on customer... ...Update knowledge base articles Critical Incident management Identify resource to perform onsite support General Service Desk Services Receive, log, prioritize, and...
