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- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat, and... ...4. Strong organization and project management skills. 5. Proficient in Microsoft Office...
PH Global Jet Express Inc. Call Center
Pasiga month ago 35000 Php
Qualifications: Quality Analyst - Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least a high school graduate. - Must have at least 1 year of experience...Surf Marketing Agency
Makatimore than 2 months ago17000 Php
...information and writing reports on your findings to be passed on to managers - Checking that production methods meet relevant legislation... ...' performance - Identifying inconsistencies and faults and finding the cause - Setting up and managing quality control systems.Infinity Outsourcing Services
Angono, Rizalmore than 2 months ago- ...Standards and Regulations Knowledge: o ISO 9001:2015 Quality Management System. o Railway-specific standards (e.g., EN50126,... ...Coordination with contractors, suppliers, and client quality representatives. 9. Software Skills: o MS Office, AutoCAD (basic...
35000 Php
...1. Evaluate and score service channel sessions according to QA standards. 2. Provide QA reports to management and agents. 3. Develop and implement monthly quality inspection plans. 4. Suggest quality improvements to management. 5. Ensure QC coverage rate ≥ 2.1%...Welsend Global Services Inc.
Taguiga month ago16770 Php
- Draft quality assurance policies and procedures - Interpret and implement quality assurance standards - Create sampling procedures and directions for recording and reporting quality data - Review the implementation and efficiency of quality and inspection systems...YYY Enterprises Inc.
Quezon Citymore than 2 months ago- ...Position Summary: The Manager, Training & Quality is responsible for leading the design, implementation, and oversight of all training and quality assurance programs. This role ensures that every NAVI agent will partner closely with leaders and supervisors to monitor...
20000 Php
...in producing and sale of press metallic mold. Position: Jr. Quality Engineer (Manufacturing) Company Industry: Manufacturing Industry... ...At least 1-2 years’ experience in Quality Assurance and ISO Management Experience working in a Manufacturing Industry Willing to...JK Network Services
Rosario, Cavitemore than 2 months ago- ...improvement initiatives, enhance operational efficiency, and uphold quality standards. The ideal candidate has expertise in Lean Six Sigma... ...required. PMP or equivalent, and ISO 9001 or similar Quality Management certifications are advantageous. Experience: At least 12...
ADDFORCE Human Resource Solutions INC
Taguiga month ago 30000 Php
Have a knack for analyzing operations performance quality? This job offer may be the fit role for you! APPLY now! Job Summary... ...monthly basis Conduct program education classes as directed by Management Review quality assurance concerns with Team Leaders in a timely...Offshore Business Processing
Pasiga month ago55000 Php
Work Location: Manila/BGC (Hybrid/Onsite) Qualifications (Minimum requirements in terms of experience and background, skills and competencies for sourcing purposes) Years of Experience: 3-5 years of experience in software development or QA roles. Experience ...Hunter's Hub Inc
Taguiga month ago- ...Job Requirements · Candidate must graduate of Any 4 Years course. · At least 1 Year(s) of working experience in Quality Management. Required Skills Detail-Oriented, Analytical, problem-solving, and decision-making skills. Have Knowledge in Excel...
20000 Php
"Are you passionate about perfection and ready to make an impact by ensuring top-tier quality in everything we do? ALPS Technologies is a dynamic and innovative start-up revolutionizing IT service delivery for large enterprises. We equip businesses to soar above the...ALPS TECHNOLOGIES
Makatimore than 2 months ago- ...resolution options. Configure the system to match the design. Manage the migration of configurations across instances. Assist... ...the application. Additional Must have skills SAP Quality Management (QM) Number of years experiences needed: 5years...
- ...Job Requirements: - College Graduate of any course - With more than 3 years of experience as a QA. - Has experience handling a group of Quality Analysts. - Has Experience in scrubbing and doing RCA - With Coaching experience - Must have handled a blended account
ADDFORCE Human Resource Solutions INC
Taguigmore than 2 months ago - ...science or a closely related discipline. At least 5 years of working experience in QA procedures, programming languages, and test management tools. Strong experience in test automation tools (e.g. Postman, Selenium). Has working experience in API testing....
TASQ Staffing Solutions
Makatia month ago - ...The Quality Manager is a people manager role responsible for managing teams of professional level employees who support the quality monitoring process. In addition to having direct leadership responsibility for quality team/s across regions and/or LOBs and balancing...
40000 Php
...Paranaque RESPONSIBILITIES: -Work with DEV team to ensure quality of programs before it is passed to UAT and PROD. -Will do... ...improvement and identify solutions to business requirements -Manage conflicts, issues, or changes to ensure agreement on solution scope...HR Network Inc
Parañaquemore than 2 months ago- ...business reviews for the Client Care leadership team. Compiles, analyzes, and provides regular quality reporting to Client Care Leadership and Quality Team. Manages related projects, delegates as needed, and sees them through to completion while organizing and prioritizing...
- ...Urgently Hiring for Our Direct Client: Assistant Manager - Transactional Quality Location: Eastwood, Quezon City Shift: Night Shift Qualifications: • Bachelor's Degree / Post Graduate / MBA • Amenable to work onsite in Eastwood • 3+ years of transactional...
