Search Results: 38,448 vacancies
Job Summary
• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the...
Gratitude Philippines
Taguig
more than 2 months ago
Help Desk Manager
Target Hired Date: June 1, 2024
Qualifications:
Certified JLPT Level N1 - N2
Bachelor's degree graduate of any 4-5 year course
With at least experience in people management: able to handle more than 5 team members
Well-versed in communicating...
Dempsey Resource Management Inc
Manila
6 days ago
Location: UP Technohub, Quezon City (Onsite)
Schedule: Flexible
Qualification/s
— Obtained a Bachelor's Degree
— At least 1+ years experience either Service Desk or Application Support
— Must have experience with AWS or Azure
Nityo Infotech Services Philippines Inc.
Quezon City
16 days ago
80000 Php
Key Skills
Customer Service
COMPUTER SKILL
Technical
Analytical Skills
Problem Solving
Job Title: Multilingual Service Desk Analyst (Polish)
Category: Service Desk / End User Services... ...• To work in partnership with local management, colleagues, and clients at all...
Manpower Core Group Inc.
Taguig
15 days ago
250000 Php
Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director Delivery
Job Category: Senior Management
Job Type: Permanent Full Time
Work Location/ Set-up: Taguig/Hybrid
Work shift: Mid Shift/Graveyard Shift
Budget: PHP 250,000
Required: 10 years...
Manpower Core Group Inc.
Taguig
15 days ago
23000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Mandaluyong at Eton Cyberpod Ortigas.
Your Key Responsibilities
Assist customers with inquiries, concerns, and requests...
Metacom BPO
Mandaluyong
23 days ago
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46... ...enquiries
· Identify recurrent trends and advise the Problem Manager
· Liaison with other Service Management Services including...
Eteam Workforce Private Corporation
Taguig
a month ago
30000 Php
LOCATION: QUEZON CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to the first point of contact for... ...is maintained as per SoW with respect to TAT, SLA & hits
6. Manage all queries or escalate if not resolve as per the defined...
BEST CAREERS AND OPPORTUNITIES
Quezon City
more than 2 months ago
100000 Php
...experience in technical support (can be BPO but preference is service desk type of work)
> Amenable to work in a 24x7 schedule, mid-... ...assistance for the team in areas of Password resets, incident management & request fulfillment in service areas of Client machine & OS...
TASQ Staffing Solutions
Taguig
a month ago
25000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...
Metacom
Quezon City
more than 2 months ago
73000 Php
...all incidents and request reported to the Service Centre
Monitoring call volumes and... ...recurrent trends and advise the Problem Manager
Liaison with other Service Management... ...Change Management
Support all Service desk Incidents and requests to meet Service Level...
ETeam PH
Taguig
a month ago
The News Desk Editor manages and controls the flow of information from the Central Editorial Desk to Reporters and to News Producers. S/He prepares and manages the deployment of news teams and other assets as may be necessary to ensure the most comprehensive news coverage...
TV5 Network, Inc.
Mandaluyong
a month ago
16000 Php
Duties are to manage all secretarial and receptionist responsibilities at our main entrance desk. You will carry out a variety of tasks, including helping clients and taking calls and queries.
DIn Autoalaga Car Tint and Detailing Services
Carmona, Cavite
29 days ago
• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
• Answers simple to complex questions about installation, operation, configuration...
Metacom Solutions
Taguig
more than 2 months ago
...Good process mapping ability
• Proactive, service-minded, and able to multi-task
• Good... ...responsibilities:
Experience
• Previous Service Desk experience
Others
• Willing to work... ...Corporate Social Responsibility Program
Skills:
Delivery Support
Implementation Management
Recruiter PH
Manila
more than 2 months ago
...Ability to handle large applications with stringent SLA’s
Ability to have a full understanding of the applications end-to-end
Managing a large team working on a 24X7 environment
Ensure that all projects are delivered on-time, within scope and and smooth...
...Help Desk & IT Support (Information & Communication Technology)
We are looking for an experienced Service Desk Manager to oversee our Service desk support team and ensure that our clients receive effective technical assistance.
Responsibilities
Manage and lead...
HCL Tech
Taguig
1 day ago
...Help Desk & IT Support (Information & Communication Technology)
We are looking for an experienced Service Desk Delivery Manager to oversee our Service desk teams and ensure that our clients receive effective technical assistance.
Responsibilities
Manage and lead...
HCL Tech
Taguig
4 days ago
...Management (Information & Communication Technology)
Act as the main point of contact for... ...Manage performance of Level 1 & Level 2 services ensuring service levels are achieved and... ...Communicate any and all issues related to Service Desk delivery
Work with Client Service...
TELUS International Philippines
Pasig
2 days ago
The Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident...
