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- ...Monitor inbound and outbound calls to ensure quality assurance, adherence to scripts,... ...trends, and agent metrics. Partner with supervisors, managers, and relevant stakeholders to... ...business changes, procedures, and Quality Control Plans (QCP). Participate in...
- About the Role We are seeking a highly motivated and detail-oriented Quality Assurance Analyst to join our dynamic team. As a critical member of our development team, you will play an essential role in ensuring the quality and reliability of our software products. The...Remote job
- ...The Quality Assurance Analyst will monitor inbound and outbound calls, and email responses, and evaluate customers' experience. Assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. Provides feedback...Remote job
- ...As a QA Analyst, you will play a critical role in maintaining and enhancing the quality of our software products. You will be responsible for managing onboarding data, daily testing of application flows, identifying and reporting bugs before they reach our clients, and...Remote job
- ...digital marketing and call center solutions, seeks a Call Center Supervisor to help lead and support the Contact Center team. The Call... ...summarizing data and trends, and ensuring contracted service levels and quality objectives are achieved. RESPONSIBILITIES ~ Coordinate...Remote job
- ...JOB DESCRIPTION: Medical Records Quality Assurance Analyst Position Type: Full-Time Schedule: MT or PST Hours, Remote Apply Here: About the Role The Medical Records Quality Assurance Analyst plays a critical role in ensuring that the medical records...Remote job
- .... It is seeking an experienced and proactive Client Services Supervisor to oversee and assist in the entire customer journey and services... ...: Lead and manage delivery teams to ensure timely, high-quality service execution aligned with client expectations and...Remote job
- ...We’re looking for a Quality Assurance Analyst (Paid Ads) to ensure every ad campaign that goes live meets performance and quality standards. If you’re meticulous with data, understand ad platform metrics, and know how to spot inefficiencies in campaign setups, this role...Remote job
- ...our finances in partnership with our COO and Chief of People. About the Role We are hiring an exceptionally detail-oriented Controller (CPA, US Tax Specialist) to serve as our single point of excellence for accounting, financial modeling, expense control, and —...Remote job
- ...As a Quality Assurance Engineer, you are responsible in ensuring software products and applications meet quality standards by designing and executing tests, identifying defects, and collaborating with developers to fix issues. You will play a crucial role in ensuring the...Remote job
- ...seeking for passionate and skilled Homebased Online ESL Academic Supervisor who would like to join our growing and dynamic community that... ...provide individualized support and professional development. Quality Assurance & Reporting : • Maintain academic records. •...
English Fact
Remotea month ago - ...in digitizing and streamlining critical quality assurance processes that ensure safety compliance... ...between field technicians, workshop supervisors, and office administration Process... ...forms, photo management, and document control systems Strong communication skills...
- ...Management process, and safeguarding data quality from source to scorecard. The role... ...measurable results. The Lead partners with Supervisors, the Senior Business Analyst, and stakeholders... ...weave people, data, technology, and controls (BPMN 2.0, Lean Six Sigma/DMAIC, TOGAF,...
- ...construction specialist delivering high-quality, prefabricated buildings across the... ...durable modular homes and structures in a controlled factory environment, ensuring precision... ...with the design team, engineers, site supervisors, and project managers. Manage drawing...Remote job
- ...ensure that all calls are handled professionally based on the quality guidelines set by the client Adhere to established protocols... ...collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share...
- ..., addressing inquiries, resolving issues, and delivering high-quality support across phone, email, and chat channels. This role requires... ...Escalations & Reporting – 25% Escalate complex cases to supervisors or specialized teams Log all customer interactions and case...Remote job
- ...entries, and reconciliations. Manage and review the work of supervisors, and accountants to ensure accuracy and timeliness. Perform... ...of accounting standards. Develop and maintain internal controls, policies, and accounting procedures. Collaborate with leadership...Remote job
- ...Able to manage and train staff as a fill-in for their direct supervisor. System Requirements At least 15mbps for the main internet... ...at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration...Remote job
- ...and, when needed, conducts pre-assessment calls to assist the Supervisor for Intake & Client Conversion. Ensures accurate documentation... ...Continuously refine outreach cadence, messaging, targeting, and list quality based on performance metrics and conversion outcomes....Remote job
- ...electronic filing of accounting documents. Supervision/Direction The supervisor provides continuing or individual assignments by indicating generally what is to be done, limitations, quality and quantity expected, deadlines, and priority of assignments. The...Remote job
- ...pipelines, testing strategies, and deployment processes Ensure code quality through unit testing, integration testing, and documentation... ...programming and design patterns Experience with version control systems (Git) Familiarity with Agile/Scrum development...Remote job
- ...products and internal operations. You will ensure: High-quality, secure, and scalable infrastructure capable of supporting modern... ...Ensure secure configuration, secrets management, access control, and identity management Implement automated security scanning...Remote job
- ...consent, and save money by providing new levels of data insights and control. Our mission is to make consent-based marketing the best... ...opportunity Attention to detail and absolute focus on the quality of work Ability to read and understand modern web pages at the...
- ...contractors, suppliers, and internal teams to ensure timelines and quality standards are met Serve as the primary point of contact for... ...Proven experience as a Construction Project Manager, Supervisor, or similar role (experience is a must) Strong understanding...Remote job
- ...customer insights to inform product improvements. Compliance & Quality: Ensure support interactions meet company standards for... ...minimized and resolved within SLA. Positive feedback from supervisors and customers. Interview Process: # Initial Phone Screen...Remote job
- ...and through actively checking-in with the virtual assistants, supervisors, and managers assigned to the account as well as to monitor customer... ...& resolving issues appropriately including: assistant quality, staff replacement, billing, sales, and technical inquiries...Remote job
- ...timeline planning, and delivering work on time without sacrificing quality. ➡ Self-starter with excellent comprehension , able to... ...business hours to communicate responsively with your direct supervisor and teammates ~ This is a remote position so you can have the...Remote job
- ...oversee a marketing team of three (3), with potential growth to four (4) team members, while remaining hands-on with planning, quality control, performance analysis, and continuous optimization. This role requires a strong understanding of law firm marketing ,...Remote job
- ...automation Build and maintain dbt pipelines with automated testing, CI/CD workflows, and version control Implement data transformation logic ensuring data quality, validation, and error handling Integrate streaming data platforms (Kafka, Kinesis, RabbitMQ) for...Remote job
- ...careers. Role Overview The Content Writer creates high-quality written content that informs, engages, and converts across digital... ...and content standards Editing, Proofreading & Quality Control — 10% Edit and proofread content for grammar, clarity, and consistency...Remote job
