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- ...Job Title: Quality Analyst Department: Center of Excellence Location: Manila, Philippines - Onsite Position Type: Full time Job Description Role and Responsibilities Monitor, evaluate and score calls against established quality assurance...
- ...We're looking for a Program & Quality Assistant Manager to join our Integrated Compliance Services team at MBPS. In this role, you will oversees all aspects of testing programs and is responsible for ensuring the highest level of quality throughout the segment. The role...
- The Total Quality Management Assistant Manager/QAS Assistant Manager is responsible: Team collaboration that able to communicate with different levels of the organization to lead necessary information related to quality assurance concern and action implementation....
- ...Are you ready to make an impact Join Infosys BPM as an Assistant Manager - Quality and jumpstart your career! Key Responsibilities: Financial Assessments and revenue health. Process Management Ensure adherence to Quality framework for existing scope and deploy...
- Title: Quality Assurance Assistant Manager (Laguna) The Quality Assurance Assistant Manager is responsible for leading, directing, and managing the Quality Assurance operations to support the objectives of providing products that consistently meet standards and specifications...
- ...development. With Metrobank, a meaningful life is within your reach! Position Title: Collections Quality Control Specialist (Call Quality Control Assistant) Job Summary: The position is responsible for conducting various quality assurance (QA) tests for...
- ...As Corp Quality Assurance Assistant (Conformance) you will be in-charge of the following duties and responsibilities: 1. Quality Management Systems A. Assist in the creation and periodic updating of SPAVI's Food Safety Management Systems based on current industry...
- ...Job Title: Executive Assistant (EA) Trainer Department: Center of Excellence – Training Location: Manila, Philippines... ...knowledge transfer and skill acquisition. Performance Evaluation & Quality Assurance: Conduct practical assessments and simulated...
- ...About the job: Quality Assistant Manager (Alabang) Onsite Work Setup: Alabang (Onsite) Shift: Shifting Schedules (mid or night shift) Responsibilities: Financial assessments and revenue health. Process Management: Ensure adherence to the quality...
- Job Title: Quality Services RTS Assistant Department: Quality Services Work Set Up: Onsite Reports To: QC Team Leader, QS Manager, and CSO Job Summary The Quality Services RTS Assistant is responsible for supporting the Return to Seller (RTS) process...
- ...Job Posting Description Key Responsibilities include: Strategic Leadership & Performance Management Drive technical quality and auditing solutions including tools and automated reporting. Lead improvement initiatives cross-functional projects and root cause...
- ...Qualifications: Process Management - Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust controls around them. Client Management Relationship...
- ...We're looking for a Quality Specialist to join our Integrated Compliance Services team at MBPS. In this role, you are responsible for... ...Development Team in MITDC (Makati Team) in developing Computer-Assisted Auditing Techniques (CAATS), such as, but not limited to Test...
- ...Role Summary Reporting to Quality Assurance Manager, you will support the projects quality function as well as providing to support... ...uploaded to the Electronic Document Management System (EDMS). o Assist engineers in developing Construction Area Plan folders and Work...
- ...service experience required ~ Previous experience with high quality performance and review parameter ~ Working knowledge of Microsoft... ...and recommend improvements in processing and procedures and assist in the development of audit guidelines Act as a subject matter...
- ...Basic Function The Quality Manager is responsible for ensuring smooth functioning of Quality Compliance function in client processes... ...ensuring that internal and client compliance requirements are met and assisting in driving incremental improvements. Essential Functions...
- ...Conduct inspections on incoming materials and components for quality compliance. Monitor production processes to ensure adherence... ...implement corrective actions. Participate in quality audits and assist in the development of quality control procedures. Requirements...
- ...recommend other improvement suggestions. Prepare reports and quality indicators, provide Quality results to Service Desk Leadership... ...ServiceNow and Genesys Knowledge of Speech and Text Analytics, Auto Assist, Sentiment Analysis is an added advantage Should be able to...
- ...The Quality Advisor is responsible for implementing and participating in the continual improvement of the quality management system in... ...or new BMS requirements and coordinate response. Advise and assist with Quality inputs to winning and executing SJ projects for clients...
- ...to provide an overall assessment of call center and collections quality. Scores are then entered into a database for tracking and... ...sufficiently respond to inquiries during client calibration sessions. May assist more experienced Quality Control Specialists with the...
- ...process improvement initiatives to maintain consistent service quality Verify accuracy and collate information required by clients... ...weekly calibration sessions with Operations and stakeholders Assist Team Leads with root cause analysis of top error drivers Collaborate...
- Key Responsibilities Assist in the preparation of detailed test plans aligned with the overall verification strategy. Develop and... ...& Requirements Minimum of 5 years of experience in Software Quality Assurance / Software Testing. Strong hands-on experience in...
- ...The Supervisor Quality assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting...
- ...Specialist • Track and act upon End customer feedback • Review Quality parameters and make changes whenever necessary in consultation... ...• Facilitate calibrations / do client interfacing • Assist in preparing Quality Improvement Plans • Help Operations with...
- ...Unify CX is looking for an extraordinary Quality Analyst to join our motivated and ambitious team. Role: Quality Analyst Work... ...effective solutions. To work in cross-functional teams and assist in achieving quality goals. Who We Are: unifyCX is an emerging...
- ...Key Responsibilities Assist in the preparation of detailed test plans aligned with the overall verification strategy. Develop and maintain test cases and test scripts for project testing phases. Execute software testing including: Sanity Testing...
- ...growing team and build your career with us! We are looking for a Quality Assurance Analyst. Key Responsibilities: Monitor... ...Free one meal a day Emergency Loan and Other Financial Assistance Program Free 24 Hours snacks and beverages Health Insurance...
- ...results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource... ...Life Insurance Group Personal Accident Program Employee Assistance Program Recognition programs Wellness Incentive Program...
- ...: 8am to 5pm ~ Bachelor's degree in Computer Science, Information Technology, or a related field ~3-5 years' experience as a Quality Assurance Tester or similar role ~ Experience in project management and QA methodology ~ Familiarity with Agile frameworks and...
- ...to avoid issues and breakdown. Documents process inspection outcomes by completing detailed reports and performance records. Assists the operation team about process continuity concerns to improve service excellence. Addresses with the stakeholders the process...