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35000 Php
Qualifications: Quality Analyst - Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least a high school graduate. - Must have at least 1 year of experience...Surf Marketing Agency
Makatimore than 2 months ago35000 Php
...service channel sessions according to QA standards. 2. Provide QA reports to management and agents. 3. Develop and implement monthly quality inspection plans. 4. Suggest quality improvements to management. 5. Ensure QC coverage rate ≥ 2.1% (QC volume / Service volume)...Welsend Global Services Inc.
Taguiga month ago- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat, and social media responses. As they do, they compare it against the Company’s standards...
PH Global Jet Express Inc. Call Center
Pasiga month ago - ...Job Requirements: - College Graduate of any course - With more than 3 years of experience as a QA. - Has experience handling a group of Quality Analysts. - Has Experience in scrubbing and doing RCA - With Coaching experience - Must have handled a blended account
ADDFORCE Human Resource Solutions INC
Taguigmore than 2 months ago - ...Job Overview: We are looking for a highly analytical and results-driven Quality Analyst to support our Outbound Sales Team . This role is key in driving sales excellence, ensuring script compliance, and identifying coaching opportunities that boost conversions while...
- ...Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent learning opportunities...
- ...products and services, as well as industry trends and best practices. QUALIFICATIONS: - At least 2 years of experience as a Quality Analyst in the BPO industry - At least Associate degree or Bachelors degree - Prior experience in an Order Management (Backoffice)...
- ...Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Quality Analyst is an individual contributor role responsible for performing, and sometimes delegating activities related to quality monitoring...
- ...and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Software Quality Analyst to join our Education Technology QA team. As a key member of our team, you will contribute to the development of world-class educational...
- ...(BPO) company, providing exceptional services to clients worldwide. We are currently searching for a dedicated and experienced Quality Analyst to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest level of service quality...
30000 Php
Have a knack for analyzing operations performance quality? This job offer may be the fit role for you! APPLY now! Job Summary HMO... ...2 years of work experience in the BPO setting as a Quality Analyst Strong organizational, interpersonal and time management skills...Offshore Business Processing
Pasiga month ago- ...Qualifications Must hold an active PHRN license (not a USRN license holder) Relevant experience as a Quality Auditor in Clinical Services within a healthcare BPO environment; alternatively, 4 to 7 years of specialized experience in Clinical Authorization...
- ...assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Software Quality Analyst to join our Education Technology QA team. As a key member of our team, you will contribute to the development of world-class...
17000 Php
...legislation - Keeping accurate results of checks and tests carried out - Testing products bought from suppliers and keeping records of suppliers' performance - Identifying inconsistencies and faults and finding the cause - Setting up and managing quality control systems.Infinity Outsourcing Services
Angono, Rizalmore than 2 months ago- ...to the next level? Support Services Group is on the lookout for a passionate and collaborative individual to join us as a Quality Assurance Analyst. Open for career shifters who has experience in the BPO industry! About The Role As a Quality Assurance Analyst, you...
- ...The primary purpose of this role is to execute testing processes (creation, execution, defect identification and tracking) to ensure quality. Your role partners with business stakeholders to provide test expertise to ensure a high standard of testing and quality assurance...
- Quality Analyst – Sales & Retention Position Description The Quality Analyst for the Sales Customer Retention Team is responsible for monitoring, evaluating, and providing feedback on the quality of customer interactions to ensure adherence to company standards and...
20000 Php
...COMPANY PROFILE: A Japanese manufacturing company which an expert in producing and sale of press metallic mold. Position: Jr. Quality Engineer (Manufacturing) Company Industry: Manufacturing Industry Work Location: Rosario Cavite Work Schedule: Monday-Friday (8am...JK Network Services
Rosario, Cavitemore than 2 months ago- ...results-driven Business Excellence Lead (QMS) to lead continuous improvement initiatives, enhance operational efficiency, and uphold quality standards. The ideal candidate has expertise in Lean Six Sigma, CMMI, and quality frameworks to drive process optimization, cost...
ADDFORCE Human Resource Solutions INC
Taguigmore than 2 months ago - Quality Assurance Analyst Position Description Want to expand your experience in one of the world's largest IT and business consulting services firms? JOIN CGI PHILIPPINES! Your future duties and responsibilities Your main responsibilities as Principal Consultant...
