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- ...Work Setup: 100% Onsite (MOA Pasay) Work Schedule: Graveyard shift Responsibilities: ~2 years Process Trainer experience ~ Excellent communication skills ~2 years in college w/o back subjects Qualifications: Lead and co-lead new hire classes...
- ...with cross-functional teams to ensure services have effective business response plans. Support the evolution of incident response processes playbooks and tools through feedback and participation in improvement initiatives. Engage in training and development...
- ...opportunity. POSITION SUMMARY This position monitors top and emerging contact center transaction trends and NPS reviews which indicate process and policy friction points for guests, trade partners, and contact center agents during interactions from booking research all the...
- Job Description We are seeking a results-driven Industrial Engineer to analyze, design, and optimize client service processes in order to enhance client satisfaction, efficiency, and quality. This role will focus on mapping and evaluating existing workflows, designing...
- ...certifications licensures or equivalent experience. General Profile Developed proficiency within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes...
- Job Opening: Process Management Office (PMO) Manager Employment Type: Full-time Location: Onsite / Hybrid (to be discussed) Open to: Local Chinese and Expat candidates Gender: Open (Male / Female) Salary: Open / Negotiable Job Responsibilities Ensure strategic...
N&M Staffing Services
Pasay6 days ago - Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow...
Telesys BPO Hiring Solutions
Pasaymore than 2 months ago - ...and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager - Processing - Middle Office Asset Services. The Opportunity The role (Manager) is responsible to support daily production, provide expertise...
- ...Role Summary The Process Analyst is responsible for analyzing, documenting, and improving end-to-end organizational processes. This role focuses on identifying inefficiencies, conducting root cause analysis, and partnering with cross-functional teams to design...
- ...Monitoring of KPI and SLA of the team and identify areas of opportunities and improvement for best quality of service delivery Keep all process flow, work instruction are up to date and well documented as agreed with the team's regional counterpart. Assess team's daily...
- ...hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Mgr Processing - Cash Management - MNL. Principal Responsibilities Monitor and coordinate changes that impact the process i.e. system enhancement...
- ...Discover your 100% YOU with MicroSourcing! Position: Claims Processing Analyst Location: Ortigas, Pasig Work setup & shift: Onsite | Day Shift Why join MicroSourcing Youu0027ll have: Competitive Rewards: Enjoy above-market compensation,...
- ...realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Asst Mgr - Processing - Middle Office. Principal responsibilities The role is responsible for the delivery of Investment Operations services (...
- ...completeness. Coordinates with our translation service for documentation translation projects. Leads projects to improve departmental processes that require cooperation from other functional groups. Troubleshoots existing processes with functional groups. Remains...
- ...realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Manager Processing – Middle Office . In this role, you will: Take a leading role in supporting the Manager to ensure the team run...
- ...About Us Traditionally, booking an organized tour was a tedious and time-consuming process. Where will I stay What activities will I do What meals am I going to have What operator can I trust TourRadar transforms this experience by making booking multi-day adventures...
- ...Grow Beyond UR Job with URC! Universal Robina Corporation is looking for a Process Engineer ! What are the roles and responsibilities: A. Production Operations Check the production materials according to the production plan; make sure the variety, quantity,...
- ...FMCC Local Process Lead – Mono Product Client (MPC) Work environment Financial Markets Client Control (FMCC) is a department within Financial Markets (FM) Business Services (part of ING Wholesale Banking). The department consists of a Centre of Excellence (COE) in...
- ...and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Analyst - Processing. Principal responsibilities Act as a first point of escalation for operational issues within the team and be able to...
- ...About us: CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise...
- ...hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Transaction Processing Officer . Job Responsibilities Analyzing instructions/requests and ensuring it is properly understood and implemented...
- ...Line Manager: BTS Treasury & ESG Solutions Director, Role Location: Taguig, Metro Manila PROCESS ANALYST MANAGER Join us to lead and optimize treasury and sustainability IT solutions at JTI. In this role, you'll manage systems, platforms, and integrations...
- ...routing transactional requests of Institutional Business, Personal Wealth, and Multi Family Office, Private Wealth clients as well as processing benefit payment computation requests for retirement accounts under management. Responsibilities Processing of Client's...
- ...supervisory role or assignment in the BPO setting is required Minimum of 1-2 years of experience as a trainer in a healthcare/insurance process is preferred Excellent oral and written communication skills, and presentation skills. Effective analytical/ problem solving...
- Key Responsibilities Control Framework Management: Develop and maintain internal control frameworks for P2P processes, including procurement, invoice processing, and payments. Risk Assessment: Identify control gaps and operational risks; recommend and implement mitigation...
- ...Job Description Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and...
- ...transform the world for good. Your impact Contribute to the design and delivery of process engineering solutions across feasibility, conceptual, and detailed design stages. Perform process engineering calculations and prepare...
- ...and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce...
- ...We're looking for a Business Process Senior Associate to join our Insurance Operations team at MBPS. In this role, you are responsible for providing administrative support to the claims adjudication process. Position Responsibilities Provide administrative support...
- ...the ROI of new products, channels, and major marketing initiatives, supporting a full-cycle management approach (pre-assessment, in-process monitoring, and post-event review). Lead the digital transformation of financial models by embedding them into internal systems...
