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- ...Requirements: Background in Travel, prioritize candidates with experience handling Expedia accounts. At least 2 years of BPO Process Trainer experience is required Key Responsibilities: Delivering training materials including presentation materials, training...
- ...Night shift (no fixed weekends off) Requirements: College Grad With PHRN or USRN license With 2 years of experience as a Process Trainer supporting at least one healthcare account in the BPO/CPO space Job Responsibilities: Significant experience in a...
- Job Description We are seeking a results-driven Industrial Engineer to analyze, design, and optimize client service processes in order to enhance client satisfaction, efficiency, and quality. This role will focus on mapping and evaluating existing workflows, designing...
- ...The Process Analyst drives process excellence by leading Lean Six Sigma initiatives and fostering a culture of continuous improvement. The role oversees the end-to-end execution of the Process Excellence Program, ensuring measurable and sustainable operational impact...
SM Supermalls
Pasay1 day ago - ...POSITION: PROCESS, SYSTEMS, AND BUSINESS ANALYSIS MANAGER (HEADCOUNT - 3) RESPONSIBILITIES: Process Excellence & Optimization Review, analyze, and improve business processes to increase efficiency, quality, and consistency. Identify gaps, risks, and improvement...
SM Prime Holdings, Inc.
Pasay1 day ago - JOB SUMMARY The Post Turnover Support Supervisor oversees the Communication Center responsible for managing all incoming and outgoing client interactions. This role ensures prompt, consistent, and courteous handling of client concerns through emails, phone calls, and...
SMDC
Pasay1 day ago - JOB RESPONSIBILITIES: Analyze requests for the creation of policies or guidelines. Interview and coordinate, as necessary with concerned departments to gather all the necessary inputs in the creation of the policy or guidelines. Effectively follow the company...
SM Prime Holdings, Inc.
Pasay1 day ago - ...Job Purpose: Business Process Manager leads the strategic business process, reviews and improvement initiatives, and delivers innovative software development products aligned with management’s goals and direction. Responsibilities: Implement the OE Framework...
SM Supermalls
Pasay1 day ago - ...About the Role We are seeking a highly qualified Process Excellence Senior Manager to join our team. The ideal candidate will bring strong expertise in Six Sigma methodologies, a solid background in the BPO industry, and proven experience in driving operational excellence...
EXL Service Philippines, Inc.
Pasay2 days ago - ...projects Conduct User Acceptance Testing (UAT) for merchandising-related projects and change requests from Business Units Document processes and conduct user training prior to system rollouts Perform special projects and studies related to merchandising, physical...
SM Retail
Pasay1 day ago - ...primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses on transferring process knowledge and its related skills essential to accomplish tasks needed for production. Essential Functions I. Classroom...
EXL Service Philippines, Inc.
Pasay2 days ago - ...primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. It is also responsible for providing...
EXL Service Philippines, Inc.
Pasay2 days ago - ...About the role Join SM APPLIANCE (STAR APPLIANCE CENTER, INC.) as a full-time Business Process Analyst based in our Pasay City Metro Manila office. In this strategic role, you will be responsible for analysing and optimising our business processes to drive efficiency...
SM Appliance Center
Pasay2 days ago - ...with cross-functional teams to ensure services have effective business response plans. Support the evolution of incident response processes, playbooks, and tools through feedback and participation in improvement initiatives. Engage in training and development...
- ...Managers to oversee the quality of deliverables, manage team relationships, and assess developmental/training needs of employees and processes. The Lead Assistant Manager is always focused on achieving the organization’s goals with effective delivery of its core...
EXL Service Philippines, Inc.
Pasay2 days ago - Job Opening: Process Management Office (PMO) Manager Employment Type: Full-time Location: Onsite / Hybrid (to be discussed) Open to: Local Chinese and Expat candidates Gender: Open (Male / Female) Salary: Open / Negotiable Job Responsibilities Ensure strategic...
N&M Staffing Services
Pasaya month ago - ...quarterly results and assess overall team performance. Provide support for special initiatives and ad-hoc tasks, including preparing investor communications and updates. Look for: Ms. Riva RECRUITMENT PROCESS: (ONLINE) Initial Interview Final interview Job Offer
JK.hiring30
Pasaya month ago - Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and any follow-up actions. Follow...
Telesys BPO Hiring Solutions
Pasaymore than 2 months ago - ...to grow with purpose. At PC, together, we make lives and careers great. What You'll Do: Analyze and optimize manufacturing processes to increase efficiency, reduce waste, and lower costs. Conduct industrial engineering studies and implement process improvement...
- ...Core Responsibilities Map and document all organizational processes, including as-is and to-be states. Conduct root cause analysis to identify inefficiencies, bottlenecks, and process gaps. Develop and recommend workflow improvements to increase efficiency...
- ...Process Associate - BFS048867 Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is...
- ...fun, collaboration, and fulfillment as we delight everyone with good food choices. Universal Robina Corporation is looking for a Process Engineer ! What Are The Roles And Responsibilities Production Operations Check the production materials according to the...
- ...that prioritizes collaboration, belonging, and shared success. About The Role We are seeking a motivated and detail-oriented Processing Manager to lead our Processing team within Home Equity Investments (HEI). This team is responsible for title review, curative...
- ...JOB DESCRIPTION Wood is presently looking to hire a Process Designer for our Engineering team in the Philippines #LI-Hybrid What we can offer Meaningful and interesting projects delivered to leaders of industry across renewable and emerging energy sectors...
Wood PLC
Muntinlupa12 hours ago - ...focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Responsibilities The Process Delivery Specialist will be responsible for answering customer queries, dealing with complaints, and providing potential customers...
- The Process Design Analyst will be collaborating with the Operational Excellence Team involves driving transformation and improvement to boost operational performance and make Manulife more accessible for business. As a Process Design Analyst, you play a crucial role in...
- ...challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Operations & Process Transformation, Supply Chain and Operations, Industry Consulting I Areas of Work: Process Automation | Level: Consultant |...
- ...transforming software applications into intuitive, user-friendly experiences that drive engagement and maximize productivity. As a Process Improvement Associate I within the OEO Home Lending team, you will be responsible for supporting the coordination of tasks,...
- ...difference in the lives of individuals, families and communities around the world. Job Description: Job Purpose ~ The Process Analyst is responsible for analyzing, designing, optimizing, and sustaining business processes to enable efficient, scalable, and well...
- ...About The Role The Business Process Optimization Lead is the 'Work Extractor.' Their primary goal is to eliminate the 'Management Burden' that causes busy clients to go MIA. You don't wait for instructions; you hunt for work. By performing digital audits, leading...
