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- ...contact center transaction trends and NPS reviews which indicate process and policy friction points for guests, trade partners, and... ...coordinate, across various cross-functional teams (Product, Revenue Management, Digital Services, IT, Marketing, Contact Centers) to ensure...
- ...is ideal for someone looking to grow their career in incident management, with opportunities for coaching, development, and exposure to... ...response plans. Support the evolution of incident response processes, playbooks, and tools through feedback and participation in improvement...
- Job Opening: Process Management Office (PMO) Manager Employment Type: Full-time Location: Onsite / Hybrid (to be discussed) Open to: Local Chinese and Expat candidates Gender: Open (Male / Female) Salary: Open / Negotiable Job Responsibilities Ensure strategic...
N&M Staffing Services
Pasay7 days ago - ...Schedule: Graveyard shift Responsibilities: ~2 years Process Trainer experience ~ Excellent communication skills ~2... ...consistent and professional communications skills with supervisor manager operations management peers and trainees/agents Deliberate to...
- ...Industrial Engineer to analyze, design, and optimize client service processes in order to enhance client satisfaction, efficiency, and... ...Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications -5 or more years of...
- ...Developed proficiency within a range of analytical or operational processes. Completes assignments and facilitates the work of others.... ...tact when working with others. Responsibility Statements Manages more complex tasks that are escalated due to issues. Acts as...
- ...are expected to: Provide strategic leadership to ensure the team has the tools, processes, and resources required for successful execution across all phases of project management and commercialization. Set clear priorities and enable timely decisions aligned with...
- Job Description What a Manager, Sales Engineering does at Visa: The Manager, Sales Engineering role will be responsible for providing... ...be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention...
- ...role will be under the Finance Shared Service team in Manila. The Manager is responsible for transition management and project management... ...coordination and compliance with HR procedures, policies, and processes As part of Change & Comms activities, ensure stakeholder...
Vestas
Pasay15 days ago - ...RESPONSIBILITIES Position Summary: The Threat & Vulnerability Management Engineer is responsible for the deployment, configuration, and... ...are remediated within proper timelines. • Create process automation including scripting and API integrations QUALIFICATIONS...
- ...Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways,... ...platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems What a...
- ...Role Overview The Assistant Manager, Solutions is responsible for leading the design, development, and implementation of customized... ...and Network Planning to create efficient and scalable logistics processes. Collaborate with the Commercial team to understand client...
- ...services organization responsible for overall technical program management and implementations, with a focus on implementation services... ...enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa...
- ...Job Description Summary ~ The Manager, Air Partners (PH) is responsible for managing and developing strategic airline partnerships... ...supporting air partner management. Drive standardization of processes, templates, and best practices within the partnerships function...
- ...delight our guests, Team Members, and owners alike. The Events Manager is responsible for the successful handling of groups involving... ...close communication with concerned Sales Managers during the process. • Involve concerned Sales Managers during post-event...
- ...individuals businesses and economies to thrive. Our advanced global processing network VisaNet provides secure and reliable payments around... ...network and scale to reshape the future of commerce The Manager Technical Sales & Delivery position will be an integral part...
- ...a shipboard opportunity. POSITION SUMMARY The Operations Manager is responsible for managing the day-to-day contact center functionality... ...efficient and effective workflows, optimizing operational processes, facilitating effective communication and collaboration with...
- ...to optimize pricing, product mix, and sales tactics based on data and market intelligence. Identify opportunities to improve processes, streamline operations, and drive higher ROI from commercial activities. Own and drive CRM adoption and accuracy, using it to...
- .... Progress starts with you. Job Description The Managed Services Change Excellence (MSCE) team plays a pivotal role in... ...client experience by overseeing and driving initiatives aimed at process improvement and technology implementation. Our professionals...
- ...inspiring leader to head our Client Services Global Incident Management function in Pasay. This role is pivotal in driving operational... ...organizational goals. Own and evolve the global incident management process, including governance, playbooks, training, and operational...
- Job Description The Managed Services Change Excellence (MSCE) team plays a pivotal role in enhancing client experience by overseeing and driving initiatives aimed at process improvement and technology implementation. Our professionals are responsible for managing change...
- ...A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours. What will I be doing? As a Night Manager, you are the first point of contact for any general...
- ...United Kingdom. We are now looking to recruit a Service Transition Manager to join our Cairo team to look after one of our large global... ...that all aspects of service delivery — including people, processes, and technologies — are aligned and ready for successful implementation...
- ...A Safety and Security Manager is responsible for managing all aspects of security for assigned hotels to deliver a safe Guest and Member... ...when necessary and managing overall safety and risk management processes for assigned hotels to deliver a safe Guest and Member...
- ...Description Manages functional teams. Leads development plans teams productivity resource planning and SLAs. Adapts and executes... ...polices and Internal Controls. Oversee and support planning processes. Partner with business leaders to understand/challenge major...
- ...The Command Center Manager leads real-time operations for a global multi-channel contact center environment ensuring interval service targets are met while driving automation resilience and continuous improvement. This role blends operational leadership in Genesys Cloud...
- ...Management | Full-Time | Finance Main Purpose of the Role: The role leads the Intercompany (IC) and Fixed Asset (FA) Accounting... ...Responsibilities: Responsible for all ICO and FA processes ensuring improved control, compliance, delivery of operations...
Vestas
Pasay28 days ago - ...Fund Management Team Lead About Infinit-O: As a top Business Process Optimization solutions provider we partner with the worlds fastest-growing companies in Financial Services Healthcare and Technology offering data-driven solutions and providing strategic advantage...
- ...Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make... ...for any operational concerns. Ensures that WFM resources and processes have the correct number of operational resources. Mentors WFM...
- ...includes: - Driving a customer-focused culture and seamless buying processes. - Securing easy payment and after-sales fulfillment. -... ...secure an inspiring shopping experience. Influence store management decisions using customer insights and a First Time Right...
