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- ...Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We... ...initiatives. Non-Negotiable Requirements: Experience supporting international travel accounts At least 4 years of QA Team...
- ...Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Training We are seeking... ...employee growth. Non-Negotiable Requirements: Experience supporting international travel accounts At least 4 years of Training...
- ...Work Arrangement: Onsite during probationary period (6months), Hybrid upon regularization (3 days onsite, 2 days WFH) Pasay Office... ...At least 2 years of experience in Service Desk, IT Support, or Infrastructure Support operations. Responsibilities:...
- ...Work Arrangement: Onsite during probationary period (6months), Hybrid upon regularization (3 days onsite, 2 days WFH) Pasay Office... ...in a Technical Help Desk Environment providing 1st level phone support to a large customer base. At least 1 year of work experience...
- ...and BPO since 2002, providing world-class, omnichannel customer support across industries such as telecommunications, finance, e-... ...understanding and application knowledge of Asterisk Location: Full onsite work at Central Business Park 1, Pasay Working Hours /...
- ...Work Arrangement: Onsite during probationary period (6months), Hybrid upon regularization (3 days onsite, 2 days WFH) Pasay Office... ...At least 2 years of experience in Service Desk, IT Support, or Infrastructure Support operations. Responsibilities:...
- ...Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We're looking... ...continuous improvement. Non-Negotiable Requirements: Experience supporting international travel accounts At least 2 years of QA Team...
- ...Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Training We’re looking for a BPO Trainer who can deliver engaging training, strengthen team capabilities, and drive operational success through learning. Non-Negotiable...
- ...Work Setup: Onsite (MOA Pasay) Function: Work Force Management (WFM) Required Educational Attainment: Finished at least 2 years in college without any back subjects Required Experience: At least 2 years of people management experience At least 2 years...
- ...Work Setup: Onsite (MOA Pasay) Function: Training Required Educational Attainment: Finished at least 2 years in college without any back subjects Required Experience: At least 2 years of GDS Trainer experience (Sabre AND Amadeus) Required...
- ...Work Setup: Onsite (MOA Pasay) Function: Training Required Educational Attainment: Finished at least 2 years in college without... ...and activities of the CARE Team to both Clients and Operations/Support Groups. Champion the ongoing enhancement of the CARE Team’s...
- ...Work Setup: Onsite (MOA Pasay) Function: Operations Required Educational Attainment: Finished at least 2 years in college without any back subjects Required Experience: At least 2 years of experience in Retirement Services in a similar capacity At least...
- Implementation and Application Support • Implement software packages at customer sites • Respond to and troubleshoot all customer software... ...customer satisfaction within the contracted SLA times. Provide onsite assistance as required. Technical Skills: • Installing,...
- ...Role Overview A technology-enabled services organization is seeking a Technical Support Agent to deliver high-quality technical assistance to customers using enterprise software platforms. This role serves as the first point of contact for technical inquiries, helping...
- ...Work Setup: Onsite (MOA Pasay) Function: Training Required Educational Attainment: Finished at least 2 years in college without... ...learning sessions on customer experience for both agents and support Protects the confidentiality of client and adheres to...
- ...and Enhanced Enterprise clients. Premier Clients who meet our criteria are assigned a name Technical Account Manager, while Enhanced Support clients can access to a pool of skilled Technical Account Managers. We are currently looking for an Analyst to manage the...
- ...Role Overview A growing technology organization is seeking a Technical Support Analyst II to provide advanced technical assistance for enterprise software applications and user workflows. This senior-level support role focuses on diagnosing and resolving complex...Remote job
- ...Agent, Points Choice Support - Contractual The Points Choice Project Support (PCPS) team is responsible for supporting our loyalty program by providing timely, accurate, and professional administrative assistance. This position is temporary for a period of 6 months,...
- ...promptly, escalate risks and minimize client impact. Identify and suggest improvements to processes, workflows, and tooling. Support the identification, management, and resolution of service-affecting incidents. Collaborate with other internal teams, including...
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary...Remote job
- ...Job Type: Permanent (Full-time) Work Arrangement: Fully Onsite Office Location : MOA Complex Pasay City Work Schedule: Dayshift... ...Mentorship: Guide junior staff, promote learning, and support professional growth within the team Collaboration & Communication...
- ...meaningful life is within your reach! Position: Collections Support Department Head Job Summary: The primary objective is... ...Credit Operations Group (Consumer Loans) - Collections and Recoveries Division Work set up: 100% onsite; Metropark, Pasay City...
- ...Job Type: Permanent (Full-time) Work Arrangement: Fully Onsite Office Location : MOA Complex Pasay City Work Schedule: Dayshift (Monday to Friday, 9AM to 6PM) Overview Summary We are currently helping our client, a key player in the Shipping/Maritime...
- ...SMITH Software installation and maintenance Generation of monthly print report Printer maintenance and request Provide support for Quarterly and Semi-Annual Coordination meeting Provide support for EDD Meetings (e.g. Videocon, Telecon, FGH Meeting) First...
- ...We are looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting customers with inquiries, resolving concerns, and ensuring seamless service, while also driving sales through product...
- ...don’t just optimize processes, we also create meaningful change. What is the role that we need? We are looking for a Technical Support Agent to join our team. Specific Duties and Responsibilities: Delight customers by providing timely, expert advice. Act...
- ...Job Description: We are looking for a Healthcare Customer Support Representative with HIPAA expertise and hands-on experience managing U.S. healthcare accounts. What You’ll Do: Handle inquiries related to billing, eligibility, claims, coverage, and benefits....
- ...Participate in audit engagements, both internal and external Support Local/Regional Finance on requirements needed to comply with... ...be assigned Amenable to a Hybrid working arrangement (50% onsite in Pasay office, 50% work from home) Competencies...
- ...Management System) Manager Location: Pasay Work Setup: Onsite Schedule: Morning shift Job Summary The QMS Manager... ...teams to ensure quality compliance across operations. Support certification processes and maintain audit readiness....
- DUTIES and RESPONSIBILITIES: • Delight customers by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and respond to inquiries with speed and precision • Use written and verbal communication...


