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- ...Proficient in Drive Test & Analysis Tools: TEMS Investigation GENEX Probe Nemo Outdoor Nemo Analyzer Experienced with RNO & NOC Tools: Huawei M2000 / PRS GENEX Nastar TEMS Discovery FortiClient UME and related tools Strong knowledge in:...
- ...services Optimize network performance through regular monitoring and upgrades Collaborate with cross-functional teams including NOC, field technicians, and third-party contractors Maintain accurate documentation of network design, layouts, and configurations...
- ..., Nagios. ~ Participate in 24/7 on-call rotation for urgent system issues. Collaboration & Mentoring: ~ Work closely with NOC, DevOps, and Engineering teams to ensure smooth operations. ~ Provide guidance and mentorship to L1 & L2 support engineers....
- ...technical foundation and a passion for helping people. Key Responsibilities ~ Monitor infrastructure, alerts, and dashboards (NOC-style); triage, respond to, and escalate incidents per runbooks and SLAs. ~ Execute and verify patching and update cycles across...
- ...communication, handoff note, and incident report is written. Full-time, exclusive employment. Preferred qualifications Prior NOC or production-support experience. Technical support experience handling enterprise SaaS clients. Comfort working alongside AI...