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- Requisition Number: 103900 Supervisor Services Location: # This is a hybrid role in our Pasig City office. Insight at a Glance ~14,000+ engaged teammate s globally ~#20 on Fortune’s World's Best Workplaces ™ list ~$9.2 billion in revenue ...
- ...data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. About the role The NOC technician role will be responsible for monitoring, administration, and break/fix support of client’s managed appliance. You will be...
- ...reliability, and performance across all domains (Core, Transport, Access) • Leadership of end-to-end network operations, including NOC, field teams, and vendor coordination • Command of major incident response, ensuring rapid resolution and minimal customer...
- ...third-party vendors (e.g., ISPs) for issue resolution. Support onsite requests when required. Network Operations (10%) Manage NOC tickets, including system monitoring, patching, and backup troubleshooting. Use RMM tools such as N-Able, ImmyBot, or JAMF Pro for...
- ...Validate whether alerts indicate actual issues (false positive vs. actionable incidents). Manage escalated tickets working closely with NOC and SOC engineers. Configure and troubleshoot routers, switches, collaboration applications, firewalls, and wireless networks....
- ...month across 35 global markets from our offices in New York, London, Singapore, São Paulo, and Tel Aviv. About the position: A NOC Engineer in Personetics Support is responsible for monitoring and maintaining the health and performance of the company’s SaaS...
440 - 615 Php per hour
...work Troubleshoot connectivity and hardware issues Document all work with photos and detailed notes Coordinate with remote NOC and client teams ~2+ years data center or IT infrastructure experience ~ Strong cabling skills (Cat5e/6/6a, single-mode/multi-mode...- ...Position Name : NOC Engineer Reports to: NOC Team Lead Location : Philippines / Remote, Work-from-Home Status: Eligible for Overtime and 10% Shift Differential for Overnight Roles Shifts Offered : US EST Weekday 2nd Shift – Includes 1h unpaid lunch...Remote job
- ...who are ready to grow without sacrificing life outside of work. You sit at the centre of operations, working closely with Level 2 NOC Engineers, Incident Managers and Operations leadership across your allocated POD. Your focus is clear. Alert response. Initial triage...
- ...who want to grow fast without sacrificing life outside of work. You sit at the centre of operations, working closely with Level 1 NOC Engineers, Incident Managers and Operations leadership across your allocated POD. Your focus is clear. Rapid triage. Accurate diagnosis...
- ...Senior NOC Technical Lead Oversees the monitoring and troubleshooting of network and system devices for global customers, supports LAN/WAN infrastructure, and responds to Level 1 and 2 service tickets. Provides strong leadership to the NOC team, ensuring seamless operations...
- ...technical teams [careers.sk...lstorm.com] Good understanding L2, L3 MPLS, Multi Cloud, Internet/IP, Managed Network Knowledge of NOC ticketing system eg. Remedy or similar, Jira services handling and Service provisioning process Proficient with standard network...
- ...knowledge base, SOPs, and run books, ensuring accuracy, consistency, and continuous improvement. Partner with Infrastructure, Security, NOC, Projects, and Service Delivery teams to ensure seamless cross-functional support. Support hiring, workforce planning, and talent...
- ...resolve customer issues by providing technical support mainly remotely, on ad hoc basis on- site; Provide 2 nd level support to the NOCs for such services and be an escalation point for such issues; Work with the core engineering team to resolve higher level...
1 $ per day
...MSP partners and their clients. Ideal Technical Profile ~2+ years of IT support experience or relevant technical training (e.g., NOC or MSP). ~ Monitor infrastructure, backup, and security alerts via RMM and NOC tools (e.g., Auvik, Autotask, Datto, Huntress,...- ...of Hardware and Software initiatives. · Assist OSS to perform duties as assigned. · Interface with Network Operations Center (NOC) and Service Desk (SD) during Critical Events and Outages. · Handles Network related project implementation · Provide...
- ...Responsibilities 1. Operational Oversight & Team Management • Support coverage of critical functions including the GCC Hotline, NOC and monitoring functions. • Supervise and drive coordination of technical L1 teams, reporting coverage gaps and procedural issues....
- ...escalations Qualifications Fortinet NSE7 or FCSS SD-WAN Cisco CCNA (CCNP Preferred) Security+ ITIL Foundation Experience NOC operations with a minimum of 5 years of technical background Traditional Cisco WAN and Fortinet SDWAN solution deployment and...
- ...monitoring its progress and coordinating meetings for larger projects. The desired candidate will have worked in a Service Provider NOC environment with experience in MPLS L2/L3 troubleshooting; have worked with cloud services, multi-cloud support such as Azure, Google...
50000 - 60000 $ per year
...correctly, and all documentation is updated. The VoIP Engineer will spend 70% of their time operating as a Ticket Controller and 30% as a NOC Engineer in year 1 to build the skills needed to progress to a more technical level. In year 2, 70% of their time will be spent as a...- ...certification exams and constantly developing technical knowledge through on the job enquiry. # Coach and mentor Platforms Engineers including NOC, Service Desk Analysts, Field Engineers and On-site Engineers to improve their technical knowledge and ability to resolve problems to...
- ...other critical business requirements* Participate in weekly team meetings and contribute to overall team learnings* Escalation point for NOC/Service Desk/EUC, other junior engineers in the network team and ability to manage network related incidents end-to-end* Raise faults...
- ...monitoring its progress and coordinating meetings for larger projects. The desired candidate will have worked in a Service Provider NOC environment with experience in MPLS L2/L3 troubleshooting; have worked with cloud services, multi-cloud support such as Azure, Google...
- ...detection, predictive analytics, auto‑remediation, and knowledge search Experienced in scaling AIOps platforms in large operations/NOC environments, combining strategic leadership with strong communication skills to simplify complex AI concepts for teams and...
- ...Cloud Systems Manager under Managed Services and serves as an escalation point for the Tier 1 Technical/Network Operations Center TOC/NOC, Service Desk, and Systems Team. The ideal candidate will have 5-7 years of hands‑on experience and strong skills in...
- ...logging, metrics, alerting, and correlation across applications.****Incident Management & Operational Excellence*** Partner with SRE, NOC, and Incident Management teams to improve incident detection, triage, and post‐incident analysis.* Establish runbooks, dashboards,...
- ...# Oversee audits and security penetration tests. # Manage the Managed Services Provider (MSP) for the Network Operations Center (NOC). # Manage the Managed Security Services Provider (MSSP) for the Security Operations Center (SOC). Qualifications: # Bachelor...
- ...VRM, Huawei FusionSolar, DEIF, ComAp, proprietary EMS). • Validate energy generation, uptime, and fuel consumption with Operations/NOC teams. • Ensure invoice compliance with contractual terms, minimum thresholds, service availability, and penalties. • Maintain billing...

