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- ...Position Name : NOC Engineer Reports to: NOC Team Lead Department : NOC Location : Philippines - Remote Status: Eligible for Overtime and 10% Shift Differential for Overnight Roles Shifts Offered : US EST Weekday 2nd Shift – Includes 1h unpaid...Remote job
- Qualifications: - Graduate of any IT/Computer related Bachelor's Degree course. - Minimum 2years of hands on experience in MAINFRAME OPERATIONS Project - Good knowledge on general concepts of job scheduling -Mainframe Batch - MAINFRAME System Administration -...
- ...The NOC Coordinator plays a critical role in supporting the Network Operations Center by ensuring seamless case progression and resolution. This position focuses on proactive follow-up, cross-functional coordination, and maintaining operational efficiency to prevent delays...
- ...who are ready to grow without sacrificing life outside of work. You sit at the centre of operations, working closely with Level 2 NOC Engineers, Incident Managers and Operations leadership across your allocated POD. Your focus is clear. Alert response. Initial triage...
- ...Requirements ~ Bachelor's degree in Computer Science, Information Technology, or related field. ~1+ years network operations or NOC experience ~ Incident management and escalation handling ~ Experience coordinating with field technicians and dispatch operations...
- Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate,...
- ...experience as a manager\leader is required at least 2 years ~ Previous experience as a Support Engineer (Tier 1– security companies) / NOC – Preferred at least 3 years ~ Excellent oral and written communication skills with a passion for working with customers - Must...
- ...awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences. For NOC Engineers, Acqueon offers a dynamic environment focused on 24/7 infrastructure and application monitoring, incident response,...
- ...We are seeking a skilled NOC Engineer to ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while maintaining SLAs and collaborating with cross-functional teams. Key...
- ...importantly we need to ensure that our current customers are happy and are being retained. This is where you, the Network Operations Center (NOC) Agent will come in. Key Role Responsibilities Responsible for live monitoring of Thunes’ network health, performance and...
- ...incident life cycle. Represent Technical Support team in Incident Management calls for single or multi-customers. Coordinate with NOC, Engineering, Operations, and R&D to assess impact and progress during incidents. Ensure proper staffing for a surge of calls,...
- ...monitoring its progress and coordinating meetings for larger projects. The desired candidate will have worked in a Service Provider NOC environment with experience in MPLS L2/L3 troubleshooting; have worked with cloud services, multi-cloud support such as Azure, Google...
- ...across multiple countries. REST Solution's services include managed IT, 24/7 helpdesk, 24/7 infrastructure monitoring through its NOC, infrastructure maintenance, cloud and infrastructure projects, cybersecurity engineering, vulnerability management, SOC and CSIRT...
- ...Strengthen operational standards and playbooks Enhance early detection and response What You’ll Bring Experience in operations, NOC, live operations, or production support Strong attention to detail and pattern recognition Familiarity with monitoring and...
- ...or equivalent experience in Computer Science or a related field. Experience: 10+ years of experience within an MSP, VAR, ISP, NOC, or enterprise IT environment, with a strong focus on troubleshooting and maintaining existing network infrastructure. Technical...
- ...track major infrast ructure incidents. What you’ll need to join Insight ~1 year of experience working in an IT event handling/NOC role with basic proficiency ~1 year of technical phone support experience with basic proficiency ~1 year of experience...
- ...escalations Qualifications Fortinet NSE7 or FCSS SD-WAN Cisco CCNA (CCNP Preferred) Security+ ITIL Foundation Experience NOC operations with a minimum of 5 years of technical background Traditional Cisco WAN and Fortinet SDWAN solution deployment and...
- .... A good candidate could have a few different combinations of technical experience; we have seen people succeed in this role with NOC, technical support, software development or system administration experience. Showcase your ability to troubleshoot and solve problems...
- ...Troubleshooting & Support Perform deep-dive diagnostics using packet captures, traceroute, Wireshark, etc. Handle Level 3 escalations from NOC and customer operations. Work within 24/7 operations, rotation, and shift-based schedules. Required Skills & Qualifications...
- ...Zabbix, Nagios. Participate in 24/7 on-call rotation for urgent system issues. Collaboration & Mentoring: Work closely with NOC, DevOps, and Engineering teams to ensure smooth operations. Provide guidance and mentorship to L1 & L2 support engineers....
- ...Initiatives Serve as the principal AI technical authority for operations support transformation programs across service operations, NOC, support desks, infrastructure operations, and reliability engineering. Lead technical discussions, architecture reviews, proof...
- ...resolve customer issues by providing technical support mainly remotely, on ad hoc basis on- site; Provide 2 nd level support to the NOCs for such services and be an escalation point for such issues; Work with the core engineering team to resolve higher level...
- ...per week, including weekends — Required More than 3 Years Experience as a Support Engineer (Tier 1–2), IT/System Administrator, NOC, or Network Operations Engineer in networking, cloud, or security-focused environments — Required Excellent verbal and written communication...
440 - 615 Php per hour
...work Troubleshoot connectivity and hardware issues Document all work with photos and detailed notes Coordinate with remote NOC and client teams ~2+ years data center or IT infrastructure experience ~ Strong cabling skills (Cat5e/6/6a, single-mode/multi-mode...- ...Skillsets Required/Qualifications 7–10 years of experience in: o Infrastructure operations o Compute administration o NOC or 24x7 monitoring environments 2+ years in a team lead or supervisory role within operations or NOC teams. Strong hands on experience...
- ...Log, update, and close trouble tickets using CRM and ticketing platforms. Escalate unresolved problems to field engineers or the NOC, providing precise fault diagnostics. Collaborate with internal departments to ensure compliance with repair SLAs and turnaround times...
- ...Job Summary : Calltek is seeking a focused Network Operation Center (NOC) technician to join our team, ideal for professionals looking to advance their career in a collaborative and challenging environment. In this role, you will be responsible for ensuring the optimal...