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...Company Information J-K Network Services
Website:
One of the Top BPO Companies... ...Responsible for daily operational performance management and ensure both contractual and... ...• Open for JLPT N2 Passer or level
• Japanese National can speak English
• Open for...
...Inviting applications for the role of Process Associate, Japanese Bilingual!
In this role, agent is will provide technical support... ...and coordinate with multiple stakeholders from business and management to ensure swift resolution and customer satisfaction.
Handle...
...Flexibility
Remote
Who We Are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly... ...We are looking for a customer service-oriented Bilingual Japanese/English Service Desk Analyst to provide Level 1 technical support to users in...
...Help Desk & IT Support (Information & Communication Technology)
The Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request...
...Ability to handle large applications with stringent SLA’s
Ability to have a full understanding of the applications end-to-end
Managing a large team working on a 24X7 environment
Ensure that all projects are delivered on-time, within scope and and smooth...
...Help Desk & IT Support (Information & Communication Technology)
We are looking for an experienced Service Desk Manager to oversee our Service desk support team and ensure that our clients receive effective technical assistance.
Responsibilities
Manage and lead...
...provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests... .... Develops an understanding of customer's environment and service delivery requirements to enable the delivery of a first class...
Job Summary
• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the...
...Inviting applications for the role of Process Associate/Developer, Service Desk/Technical Support!
In this role, we’re looking for... ...and understanding in web technologies, Single Sign On, Account management, APIs, IDPs, Integrations, AD Sync and provisioning....
...Team support and develop the effective transition of operational management. We are responsible for the technical support leadership of... ...collaborative position requires solid Information Technology Service Management (ITSM) experience as a Support Owner, vendor management...
...Service Desk Analyst (Japanese) page is loaded Service Desk Analyst (Japanese)
Apply locations PHL - TAGUIG CITY time type Full time posted on Posted 27 Days Ago job requisition id 51503099 Job Description:
KEY RESPONSIBILITIES
First-Level Support: Respond to...
23000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Mandaluyong at Eton Cyberpod Ortigas.
Your Key Responsibilities
Assist customers with inquiries, concerns, and requests...
...Shifting Schedules
Required qualifications:
> Completed at least 1 Year in College (no back subjects)
> At least 18-36 months of Service Desk/ TSR Hardcore tech Experience
> Experience with IT infrastructure and Business applications, Password reset, and Ticketing...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46... ...enquiries
· Identify recurrent trends and advise the Problem Manager
· Liaison with other Service Management Services including...
50000 Php
...all incidents and request reported to the Service Centre
Monitoring call volumes and... ...recurrent trends and advise the Problem Manager
Liaison with other Service Management... ...Change Management
Support all Service desk Incidents and requests to meet Service Level...
100000 Php
...experience in technical support (can be BPO but preference is service desk type of work)
> Amenable to work in a 24x7 schedule, mid-... ...assistance for the team in areas of Password resets, incident management & request fulfillment in service areas of Client machine & OS...
...responsibilities:
Your main responsibilities as a Multilingual Service Desk Analyst are as follows:
• Resolve issues utilizing excellent... ..., and proficiency.
• To work in partnership with local management, colleagues, and clients at all levels to ensure requests are...
...The Global Service Desk Manager - HR is responsible for overseeing the global service desk operations with a specific focus on human resources (HR) related inquiries and support. This role involves supervising a team of service desk technicians who handle HR-related requests...
...Job Title: Service Desk Senior Manager Job Summary:
We are seeking a highly skilled and experienced Service Desk Senior Manager to oversee and lead our service desk team. The ideal candidate will have extensive experience in managing service desk operations, with a...
25000 Php
At least 1 year of experience in MacOS troubleshooting and configuration
Willing to do overtime
Familiar in iOS code is a plus
Will be deployed in our business partners