Helpdesk specialist jobs in Makati

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

 ..., resolves customers’ feedback and issues raised regarding handling time and waiting time Secures overriding approval from the Helpdesk Supervisor for LOAs beyond Helpdesks CCS authority limits Provides support the Immediate Superior on Follow-up On-site Orientation... 

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and...

 ...team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking Job Purpose: The Helpdesk Support Specialist plays a vital role in providing technical support and assistance to customers and internal partners. The purpose of this... 

 ...As a member of the NTG Help Desk Team, the Help Desk Specialist responds to inquiries and requests for assistance with our business client's computer systems and applications. The Help Desk Specialist is expected to identify, analyze, and troubleshoot these issues.... 

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 ...As an IT Help Desk Specialist, you are responsible for providing technical support and assistance to customers both on the phone and in...  ...the Philippines and are seeking a passionate and autonomous IT Helpdesk Specialist who will be part of their growing team. This is an... 

Be a part of our fast-growing team and unchain all the possibilities! What is your mission? You will provide the best service to our partner client by performing these tasks: Provide first level user support and problem resolution for issues of software, hardware...

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration...

 ...Position Summary We are seeking a dedicated and knowledgeable Tier 1 Helpdesk Support Specialist to join our team. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of issues, and maintaining... 

User Account Coortdinator Duties and Responsibilities. - Address & properly respond to user inquiries / requests via the different channel available - Perform first contact resolution for specific request or incident if applicable - Log & monitor status of IT Infrastructure...

 ...We are currently seeking an experienced IT Helpdesk Tier 3 Support Specialist to join our team. The successful candidate will be responsible for monitoring the support queue, evaluating incidents, and ensuring their appropriate prioritization and assignment. The role... 

 .... Respond and truly identify what the requests or the issues are and then seek a solution. Generate analysis in responsible helpdesk reports and report to management. Perform other tasks assigned by supervisor and/or manager. Qualifications: Bachelor's Degree... 

 ...Helpdesk Support Computer Analysts and Recovery Experts Pte. Ltd. - Phil. Representative Office Pasig City Helpdesk Support...  ...their IT issues? We're looking for a skilled Helpdesk Support Specialist to join our team, no matter where you're located in Manila, Philippines... 

 ...Job Summary The Helpdesk Analyst oversees and maintains Wegos computer hardware and software systems. He / she assists the company in resolving technical issues concerning customer's accounts or company software infrastructure. The Desktop Support Technician also supports... 

 ...Job Opening IT Helpdesk Job Industry Outsourcing/Offshoring Job Type Full-Time Experience Level Associate Date Posted 2024-04-26 Job Location Don Carlos Palanca Makati 1229 NCR Philippines Company Information Cooee... 

 ...Windows, macOS, Linux), networking, IT service management tools. Communication Skills: Strong verbal and written communication. Customer Service: Customer-focused, patience, interpersonal skills. Experience: Previous helpdesk or IT support experience preferred.... 

Job Title: IT Helpdesk (Helpdesk Technician) Client Industry: IT Services Provider Location: Quezon City, Philippines (Onsite) Shift and Schedule: Monday to Friday, 8-12 hours per day Position Overview RecruitGo is in search of an IT Helpdesk who will be working... 

Job Description ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible. Why Join Us? DISCOVER UNLIMITED JOB POSSIBILITIES CONVENIENCE One ...