Helpdesk specialist jobs in Mandaluyong

Qualifications: • Minimum of 3 years of directly related experience in this field. • Preferably 3 years experience specializing in IT/Computer - Network/System/Database Admin or equivalent. • Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer...

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

 ..., resolves customers’ feedback and issues raised regarding handling time and waiting time Secures overriding approval from the Helpdesk Supervisor for LOAs beyond Helpdesks CCS authority limits Provides support the Immediate Superior on Follow-up On-site Orientation... 

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and...

 ...team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking Job Purpose: The Helpdesk Support Specialist plays a vital role in providing technical support and assistance to customers and internal partners. The purpose of this... 

Go further with NEKSJOB! Are you ready to move your career forward? At NEKSJOB, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.  We believe that small ...

 ...As an IT Help Desk Specialist, you are responsible for providing technical support and assistance to customers both on the phone and in...  ...the Philippines and are seeking a passionate and autonomous IT Helpdesk Specialist who will be part of their growing team. This is an... 

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration...

 ...Your application will include the following questions: How many years' experience do you have as an Information Technology Helpdesk Specialist? Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide... 

 ...Position Summary We are seeking a dedicated and knowledgeable Tier 1 Helpdesk Support Specialist to join our team. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of issues, and maintaining... 

User Account Coortdinator Duties and Responsibilities. - Address & properly respond to user inquiries / requests via the different channel available - Perform first contact resolution for specific request or incident if applicable - Log & monitor status of IT Infrastructure...

 ...We are currently seeking an experienced IT Helpdesk Tier 3 Support Specialist to join our team. The successful candidate will be responsible for monitoring the support queue, evaluating incidents, and ensuring their appropriate prioritization and assignment. The role... 

 ...sustained profitable growth—deliver a wide range of benefits for your company clients, and consultants. Position: Danish IT Helpdesk Specialist Industry: IT/BPO Company Location: McKinley, Taguig City Salary: Php 70,000 - Php 80,000 gross Schedule: Shifting Work... 

 ...administration - change vlan, proxy settings, etc Manages IT Helpdesk Newton Tool for Request and Incident Management within the SLA...  ...next level of support (i.e. End User Support, Administrators, Specialists and Engineers) in resolving issues received thru Helpdesk.... 

 ...office, this role will be a member of a team of talented support specialists who provide both remote and in-person support across our APAC...  ...training, and technical support to end-users  Monitor the Helpdesk / Service Center system and respond appropriately and timely... 

 ...Job Opening IT Helpdesk Job Industry Outsourcing/Offshoring Job Type Full-Time Experience Level Associate Date Posted 2024-04-26 Job Location Don Carlos Palanca Makati 1229 NCR Philippines Company Information Cooee... 

 .... Respond and truly identify what the requests or the issues are and then seek a solution. Generate analysis in responsible helpdesk reports and report to management. Perform other tasks assigned by supervisor and/or manager. Qualifications: Bachelor's Degree... 

Responsibilities: Provide independent and high-quality responses to our customers via e-mail , Telegram, and social media Identifying customer needs and helping customers solve their issues. Analyzing and reporting product malfunctions Update our internal databases...

 ...Helpdesk Support Computer Analysts and Recovery Experts Pte. Ltd. - Phil. Representative Office Pasig City Helpdesk Support...  ...their IT issues? We're looking for a skilled Helpdesk Support Specialist to join our team, no matter where you're located in Manila, Philippines...