Search Results: 34,700 vacancies
...Service Level Agreements (SLA)
• Provides over-the-phone technical support/assistance for the troubleshooting of desktop PCs and related... ....
• Ensures effective delivery of technical and service desk services and support to the IT Group in compliance to Service Level...
...questions
Determine the best solution based on the issue and details provided by customers
Direct unresolved issues to the next level of support personnel
Record problems and their resolution in logs
Follow-up and update customer status and information
Inform management of...
40000 Php
URGENT HIRING - VIRTUAL 1 DAY HIRING HIRED AGAD!
"IT HELP DESK"- NO ASSESSMENT. UP TO 40K SALARY OFFER
Job Requirements:
***Bachelor... ...Desk experience in a BPO setting and/or technical role supporting corporate users in a similar environment. (Laptop/OS/Microsoft...
...Role Overview: A Help Desk Support Analyst is a key member of the help desk team, responsible for providing technical support and assistance to end-users, diagnosing and troubleshooting IT-related problems, and ensuring prompt resolution of issues to minimize downtime...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46... ...prioritization and working with resolver groups)
· Maintain Self Help capability and extend capability to cover additional requests...
13000 Php
Dreaming of a Career Adventure? Join Our Travel Help Desk Team!
We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team
Are you passionate about travel and making people's dreams come true? Look no further!...
50000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels... ...Change Management
Support all Service desk Incidents and requests to meet Service... ...working with resolver groups)
Maintain Self Help capability and extend capability to cover...
...ISSUES RELATED TO COMPUTERS , TECHNOLOGY & VARIOUS OTHER SYSTEMTHE JOB IS VAST IN SCOPE AND IS NOT LIMITED TO THE USE OF SOLVING ISSUES RELATED TO COMPUTERS AND OTHER RELATED EQUIPMENTSDIRECT UNRESOLVED ISSUES TO THE NEXT LEVEL OF SUPPORT PERSONNELAdditional Information:
...operating system maintenance, troubleshooting, and diagnosis
Desktop connectivity troubleshooting
Application installation and support
Printer installation and support
Client VPN installation and support
O365 Administration Support
Desktop antimalware...
...Position Summary: The Tier I Help Desk Technician is responsible for performing routine troubleshooting, and incident handling procedures... ...over the phone, email and chat, be able to provide a pleasant support experience while addressing customer's issues and requests,...
...Join Our Team as a Level 2 Help Desk Specialist! Are you ready to embark on an exciting journey with our team, a dynamic company that values... .... If you have a passion for providing top-notch technical support, solving challenges, and working in a collaborative environment...
...INC engages in
the retail distribution of POS specialized computers, printers and peripherals
giving high caliber technical support service. We adopt an “Open System”
technology architecture giving our clients the advantage of flexibility and
interoperability...
...JR-11831: IT Help Desk Manager | WFO
Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology... ...:
• Build and manage a team of Level 1, 2, and 3 support technicians
• Continuously train technicians, improving their...
...We are looking for a Help Desk Technician with 1 to 2 years of experience who excels at resolving IT and technical issues efficiently... ...OBJECTIVES
Exceed client expectations by ensuring all support tickets are resolved satisfactorily.
Maintain positive interactions...
...Help Desk Associate:
a. Handles inquiries/incident reports coming from clients in both English and Mandarin via phone, email, chat, etc. in accordance with existing processes and guidelines.
b. Translates inquiries from Mandarin to English and vice versa, and...
...Management Space. Our team is spread across different geographic locations. We are looking for an experienced IT Specialist/Help Desk Support to join our team and provide comprehensive technical support to both our internal and offshore teams.
Responsibilities:...
...experience first. With this in mind, we are consolidating our Level 1 support teams across Corporate IT into a single organization and... ...support to all end users. As a member of the End User Support Help Desk team, the Senior Help Desk Support Specialist will be responsible...
...experience in IT Helpdesk
~ Experience Managing Microsoft Office Products (Certification a plus)
~ Experience Providing Remote IT support
~ Experience in Cyber Security
~ Hotel Experience a plus
~ Communication Skills (English Speaking)
~ Technical...
...across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.
L2 Help Desk Support Specialist, be 100% YOU with MicroSourcing!
A L2 Help Desk Support Specialist is expected t o:
~ Strong technical...
...JOB SUMMARY Answers and documents all help desk calls related to specific software applications for assigned area. Provides end-user support for specific software applications
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answers and documents all help desk calls related...