Search Results: 24,132 vacancies
...Service Level Agreements (SLA)
• Provides over-the-phone technical support/assistance for the troubleshooting of desktop PCs and related... ....
• Ensures effective delivery of technical and service desk services and support to the IT Group in compliance to Service Level...
...communicating with Japanese clients
With extensive experience in project management
Responsibilities:
Leading and overseeing the Help Desk technical team.
Manages, evaluates, and tracks team's performance.
Handles inquiries/incident reports coming from clients in...
...questions
Determine the best solution based on the issue and details provided by customers
Direct unresolved issues to the next level of support personnel
Record problems and their resolution in logs
Follow-up and update customer status and information
Inform management of...
...other tech tools and products (via phone, remote access or desk-side)
• Timely deployment and configuration of laptops, desktops... ...within the established guidelines
• Leverage remote support tools to help resolve requests
• Maintain accurate and complete records...
...Role Overview: A Help Desk Support Analyst is a key member of the help desk team, responsible for providing technical support and assistance to end-users, diagnosing and troubleshooting IT-related problems, and ensuring prompt resolution of issues to minimize downtime...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46... ...prioritization and working with resolver groups)
· Maintain Self Help capability and extend capability to cover additional requests...
...Support to store member about stocks and delivery and services.
Trucking and checking cargo with shipping company and agent.
Inventory management for Warehouse and each sotre.
Adjust and decide the goods distribution for each store with operation department request...
Company Profile: This company is a BPO company supporting customer care, finance and accounting, sales/marketing, back office, healthcare... ...strategic advantage to their clients. Position: Spanish Help Desk Support (Start Date ASAP)
Industry: BPO Company
Location: Cubao...
...Overview
Salary 18,000 PHP ~ 22,000 PHP
Industry FMCG / Retail
Job Description <Job Description>●Provide support to store members regarding stocks, delivery, and services. ●Coordinate trucking and inspect cargo with shipping companies and agents. ●Manage inventory...
...experience first. With this in mind, we are consolidating our Level 1 support teams across Corporate IT into a single organization and... ...support to all end users. As a member of the End User Support Help Desk team, the Associate Help Desk Analyst will be responsible for providing...
• Deploy software for users and collaborate with the Software Delivery team to plan and troubleshoot deployments.
• Resolve tier 1 and tier 2 escalations by addressing complex and time-consuming issues, initiating root cause determination.
• Act as a process escalation...
30000 Php
Aspire Global Solutions is looking for a dedicated Customer Service Representative to join our team. As a CSR, you will be a key point of contact for our customers, providing excellent service and assistance.
Responsibilities:
Respond to customer inquiries via phone...
...We are looking for a Help Desk Technician with 1 to 2 years of experience who excels at resolving IT and technical issues efficiently... ...OBJECTIVES
Exceed client expectations by ensuring all support tickets are resolved satisfactorily.
Maintain positive interactions...
...JR-11831: IT Help Desk Manager | WFO
Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology... ...:
• Build and manage a team of Level 1, 2, and 3 support technicians
• Continuously train technicians, improving their...
J-K Network Manpower Services – Makati City, Metro Manila
JOB DETAILS:
# Can speak, read and write Mandarin Language
# Preferably bachelor’s degree holder
# Has a relevant experience in CSR/TSR or in Gaming Industry
# Willing to work in Makati City
# Can start...
40000 Php
We are Hiring for IT Service Desk | Earn up to Php 40,000 | Online Process Only
- Company Profile: A trusted company the provides... ...for resolving customer technical questions that needs technical support
• Provide necessary online security support.
• Identifying record...
25000 Php
...compliance measures.
Duties & Responsibilities:
• Install and support LANs, Network segments, network switches, internet and intranet... ...ensuring all IT suppliers are up to date on payment with the help of accounts
• Responsible for the phone system and working with...
...across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.
L2 Help Desk Support Specialist, be 100% YOU with MicroSourcing!
A L2 Help Desk Support Specialist is expected t o:
~ Strong technical...
...connectivity troubleshooting
Application installation and support
Printer installation and support
Client VPN installation... ...and troubleshooting
Must at least have 1 year of Service Desk / Help Desk / Desktop Support experience.
Requirements
Willing...
...inquiries and issues promptly and effectively; Provide guidance and support to other team members facing challenging situations... ...work experience in BPO - Technical Support LOB
~ With HRIS or Help Desk Experience
~ Experience in voice is required .
~ Excellent...