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- ...Job Description The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support... ...meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all...
- ...CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals... ...of networking concepts , operating systems , and hardware/software configurations . ~ Proven network support...
- ...organization that provides centralized support across core platforms and services, focused... ..., secure, and customer-focused technical assistance. Work closely with fellow... ...be doing : Troubleshoot and resolve hardware, software, network, Citrix, and VPN issues...
- ...About the Role We are seeking a Technical Support Lead to help our software support team. This role combines hands-on troubleshooting with mentorship responsibilities. The Tier 3 Technical Support will act as the primary escalation point for complex software issues...
25000 - 70000 Php
...diagnostics. This is N OT a desktop support or general IT helpdesk. Not a Fit If... ...Engineer, you are the first-line technical support for our clients. This role is responsible... ...configuring routers, switches, and VoIP hardware Strong PBX experience (cloud or on-...- ...to offer exciting work opportunities and foster a culture where everyone can meaningfully contribute to. Join us as a: Technical Support / IT Service Desk Agent Qualifications: · Holder of ITIL Foundation Certificate. · Knowledge of relevant SLA,...
- ...Overview of the Role The Technical Recruiter (Officer level) will support day-to-day hiring for IT roles within the Managed Services Provider (MSP) environment. This role focuses on end-to-end recruitment, ensuring a smooth and efficient hiring process. The ideal...
- ...Systems Engineer, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support,... ...Proven experience in troubleshooting network configurations and hardware issues ● Expertise in Microsoft Server and Workstation technologies...
- ...Overview of the Role The Level 1 IT Support serves as the first point of contact for users seeking technical assistance with software applications, hardware, and IT-related issues. This role involves troubleshooting, diagnosing problems, and providing solutions to...
- ...Smartsourcing , and we need a full-time , onsite IT Support Analyst to take our clients IT game to the next... ...tickets through Asana. Provide second-level technical assistance and maintenance support for software, hardware, and applications. Coordinate system upgrades...
- ...Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company...
- ...work onsite Amendable to any given schedule A team player Can work ASAP Job Description - Main contact of customers for 1&1 support - Improve weekly and monthly performance based on feedback from the team supervisor. - Proactively inform and report to the supervisor...
775000 $ per day
...feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications...- Customer Service Representative - Technical Cebu City | Onsite Caldwell Communication... ...Day 1, career growth opportunities, and a supportive people-first work environment. Our offices... ...chat, or email -Troubleshoot software, hardware, or connectivity issues -Guide clients...
- ...We're looking for a Technical Help Desk to join a pioneering Telecommunications voice account in Cebu, handling inbound voice calls related... ...through remote troubleshooting or coordinated field support, while meeting defined service levels and customer experience targets...
- Job Summary: The Technical Sales Representative is responsible for driving sales of technical products or solutions by understanding customer... ...sales expertise to effectively communicate product value and support business growth. Key Responsibilities: • Identify and...
775000 $ per day
...critical business systems. Summary: As an Application Support Engineer, you will be responsible for identifying and solving... ...functioning of the systems. Roles & Responsibilities: - Provide technical support to resolve issues within multiple components of...- ...Job Purpose: The role is responsible for providing technical and engineering support across all Isla LPG plants nationwide to ensure operational efficiency, asset integrity, and safety compliance. This position plays a key role in developing and implementing maintenance...
775000 $ per day
...system performance and proactively address potential issues. - Develop and implement best practices for system support and maintenance. Professional & Technical Skills: - Required Primary Skill: Expert proficiency in MicroStrategy Business Intelligence. - Required...775000 $ per day
...number of requests with potential recommendations for improvement Manage SaaS Portals, software metering and license re-harvesting Support software procurement Ensure data from Software Scanning tools is in sync with CMDB data Update Tier 3 Publisher data and monitor...- ...Description The Customer Service Manager – Multilingual Support is responsible for the day-to-day leadership, performance, and development of the multilingual support organization in Cebu. The role ensures stable 24/7 operations, strong execution discipline, and...
- ...is mutual respect, personal appreciation, and creating a workplace where motivation and collaboration thrive. We believe in supporting your personal and professional growth, recognising you as both an individual and a valued team member. We want to continue to...
775000 $ per day
...interpret and design a resolution based on deep product knowledge. Objective: The Level 1 Service Desk support is responsible for learning and Level 1 technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service...- ...looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on... ...Customer-oriented with a proactive, positive attitude Minimum Technical and Work Environment Requirements: Internet Connection:...
- ...As a Technical Lead: Java Full Stack Engineer, you will be responsible for leading and implementing technical decisions and efforts of a software engineering team, overseeing and performing the development of high-quality software products, and enhancing our existing software...
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary...Remote job
20000 - 30000 Php
...Job Description: Executive Assistant (Customer Support & QuickBooks Experience) Who We Are: At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining...- ...skills demanded by global clients. We are creating a pathway where every individual is supported, empowered, and trained for real career growth. We are looking for a Technical Trainer who will help us shape the next generation of skilled professionals. What...
- Job Title: Quality Analyst (QA) - Travel Support Operations Experience Required 1-2 years of overall experience in Quality Assurance, Customer Support, or related roles Minimum 6 months experience in the Travel Industry (airline, OTA, travel agency, hospitality support...
- We’re hiring for Pure Chat Support Agent - No Experience required for Cebu site! Salary: ₱15,000-₱20,000 Work Setup: Onsite | Shifting schedule Qualifications: 18 years old and above HS (old curriculum) or SHS graduate No experience needed Willing to work onsite...


