Search Results: 71 vacancies

Genesys Consultant | Mgmt Consulting Taguig City, Metro Manila You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will • Use in depth understanding... 

Neksjob Philippines

Taguig
17 days ago
 ...6 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite - Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning... 

Neksjob Philippines

Taguig
14 days ago
 ...Seize the opportunity to join a global company. Position :  Genesys Cloud Engineer Work Engagement: Direct Employment | Permanent  Location : Ortigas or Taguig Work Setup: Hybrid, 2x a Month  Shift Schedule: Evening Shift Salary: Up to 200,000 About... 
Taguig
12 days ago
 ...voice/data networking systems and applications, based on defined technical specifications/design documents (e.g., D&E documents) - Genesys Pure Connect or Genesys Engage or Genesys Cloud • Specifies and/or orders all required voice hardware, data hardware and circuits... 
Taguig
29 days ago
 ...amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The Genesys Cloud Engineer is a remote, telecommute role based in Manila. The Engineer provides customer assistance to resolve identified... 

TTEC Digital

Metro Manila
4 days ago
 ...Computer - Software Development or equivalent. Responsibilities Key Responsibilities: · Responsible for end user support of the Genesys Cloud environment. · Deliver excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys... 
Taguig
2 days ago
 ...Birthday Leave benefits Internal Career mobility Opportunity to work and train in our international offices What you will do: Genesys applications and systems support/administration in a multi-cultured environment Resolution of Genesys production platform... 

HC Consumer Finance Philippines Inc

Metro Manila
more than 2 months ago
What you will do: Genesys applications and systems support/administration in a multi-cultured environment Resolution of Genesys production platform incidents Day-to-day cooperation with various internal departments (development, analysts, testers, other infrastructure... 

HC Consumer Finance Philippines Inc

Quezon City
more than 2 months ago
 ...Key Responsibilities Genesys applications and systems support/administration in a multi-cultured environment. Deliver excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys Cloud CX platform. Create and update technical... 

Cardinal Health

Taguig
21 days ago
 ...Key Responsibilities: Responsible for end user support of the Genesys Cloud environment. Deliver excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys Cloud platform. Document user support request in our ServiceNow... 

Cardinal Health

Taguig
26 days ago
 ...The IT Genesys Specialist will be responsible for: Â • System Support and Administration • Providing support and administration for Genesys applications and systems in a multicultural environment. • Resolving incidents on the Genesys production platform. •... 

Clevr Consultancy OPC

Metro Manila
more than 2 months ago
 ...focused on providing digital finance products to its customers Job Description Support, Administration, and Configuration of Genesys applications and systems Resolution of product platform incidents through service requests and tickets Assist other experts in... 

MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC.

Quezon City
a month ago

210000 Php

 ...leading collaboration technologies and certifications are a plus. Experience in one or more of the following: o NICE inContact o Genesys PureCloud / Engage Cloud o Twilio o Amazon Connect • Experience with telecommunications providers, SIP trunking, and complex... 

Manpower Core Group Inc.

Mandaluyong
a month ago
 ...responsibilities: Design and deliver Customer Services domain with a focus on Workforce Optimization using platforms like Verint, NICE, Genesys, Calabrio, Aspect. Develop target operating models for WFM processes based on client requirements. Apply expertise in WFM... 

Neksjob Philippines

Taguig
more than 2 months ago
 ...model for WFM processes based on the client's requirements Application of relevant experience on WFM solutions like Verint, NICE, Genesys, Calabrio, Aspect Ability to design forecasting models based on client’s inputs including liaising with marketing team Ability to... 

Neksjob Philippines

Taguig
more than 2 months ago

82000 Php

Dialer Specialist background 2-3 years Experience in Dialer Softwares- (Genesys cloud based dialer), Aspect Dialer, hands on experience on the dialer platform. Outbound call center

GearCraft Mechanical

Quezon City
27 days ago
 ...phone, email, and chat. The ideal candidate will have in-depth knowledge with one or more of the following Call Center Solutions: Genesis, Cisco, Nuance, TuVox, Avaya, Aspect, Nortel, Interactive Intelligence, Siebel Call Center or CosmoCom. Principal Duties and Essential... 
Manila
9 days ago
 ...Application Support Analyst will be responsible for the troubleshooting, resolution, and communication of customer issues reported to the Genesys Custom Solutions Practice & Expert App teams. Primary Role and Duties: Act as a customer liaison handling phone and email... 
Manila
9 days ago
 ...Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the... 

Genesys

Metro Manila
2 days ago
 ...with our partner Cloud Vendors and Telco Carriers. Where you come in: You will deploy, Configure and Support all aspects of the Genesys Cloud customer contact center platform. You will perform identification, diagnosis, root cause analysis and resolution of SaaS... 

Dexcom Inc.

Manila
3 days ago