Genesys Consultant | Mgmt Consulting
Taguig City, Metro Manila
You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will
• Use in depth understanding...
Neksjob Philippines
Taguig
1 day ago
...Seize the opportunity to join a global company.
Position : Genesys Cloud Engineer
Work Engagement: Direct Employment | Permanent
Location : Ortigas or Taguig
Work Setup: Hybrid, 2x a Month
Shift Schedule: Evening Shift
Salary: Up to 200,000
About...
...voice/data networking systems and applications, based on defined technical specifications/design documents (e.g., D&E documents) - Genesys Pure Connect or Genesys Engage or Genesys Cloud
• Specifies and/or orders all required voice hardware, data hardware and circuits...
...amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The Genesys Cloud Engineer is a remote, telecommute role based in Manila.
The Engineer provides customer assistance to resolve identified...
TTEC Digital
Philippines
4 days ago
...Key Responsibilities:
Responsible for end user support of the Genesys Cloud environment.
Deliver excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys Cloud platform.
Document user support request in our ServiceNow...
...Birthday Leave benefits
Internal Career mobility
Opportunity to work and train in our international offices
What you will do:
Genesys applications and systems support/administration in a multi-cultured environment
Resolution of Genesys production platform...
...Key Responsibilities
Genesys applications and systems support/administration in a multi-cultured environment.
Deliver excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys Cloud CX platform.
Create and update technical...
...degree in Computer Science, Information Technology, or a related field.
Demonstrable experience in providing technical support for Genesys PureCloud or similar cloud-based contact center solutions.
Strong understanding of telephony, networking, and cloud technologies...
What you will do:
Genesys applications and systems support/administration in a multi-cultured environment
Resolution of Genesys production platform incidents
Day-to-day cooperation with various internal departments (development, analysts, testers, other infrastructure...
...focused on providing digital finance products to its customers
Job Description
Support, Administration, and Configuration of Genesys applications and systems
Resolution of product platform incidents through service requests and tickets
Assist other experts in...
...The IT Genesys Specialist will be responsible for: Â
• System Support and Administration
• Providing support and administration for Genesys applications and systems in a multicultural environment.
• Resolving incidents on the Genesys production platform.
•...
210000 Php
...leading collaboration technologies and certifications are a plus.
Experience in one or more of the following:
o NICE inContact
o Genesys PureCloud / Engage Cloud
o Twilio
o Amazon Connect
• Experience with telecommunications providers, SIP trunking, and complex...
Manpower Core Group Inc.
Mandaluyong
15 days ago
32000 Php
...4 sems) of any field
- Knowledgeable in analytics and has advance knowledge & usage of MS Excel
- Must have experience of using Genesys, PowerBI/VBA/Programming and Macros (working with large data sets)
- Availability: ASAP joiner is advantage
- Work Set up: On-site...
Tasq Staffing Solutions
Cebu
more than 2 months ago
...responsibilities:
Design and deliver Customer Services domain with a focus on Workforce Optimization using platforms like Verint, NICE, Genesys, Calabrio, Aspect.
Develop target operating models for WFM processes based on client requirements.
Apply expertise in WFM...
Neksjob Philippines
Taguig
more than 2 months ago
...model for WFM processes based on the client's requirements
Application of relevant experience on WFM solutions like Verint, NICE, Genesys, Calabrio, Aspect
Ability to design forecasting models based on client’s inputs including liaising with marketing team
Ability to...
Neksjob Philippines
Taguig
more than 2 months ago
82000 Php
Dialer Specialist background 2-3 years
Experience in Dialer Softwares- (Genesys cloud based dialer), Aspect Dialer, hands on experience on the dialer platform.
Outbound call center
GearCraft Mechanical
Quezon City
11 days ago
...analytics and has advanced knowledge & usage of MS Excel
• 1 - 2 years experience in a reporting role
• Must have experience using Genesys, PowerBI/VBA/Programming and Macros (working with large data sets)
• Availability: ASAP joiner is advantage
Mandatory Skills
•...
Gratitude Philippines
Cebu
more than 2 months ago
...Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the...
...Company Information 12 Genesis Global Management Inc
#39 Oriental St., Bgry. 9-A Poblacion
#39 Oriental St., Bgry. 9-A Poblacion
Davao City, Davao Del Sur
8000
12 Genesis Global Management, Inc. (12G), is a Davao-based company engaged in general management...
12 Genesis Global Management Inc
Davao City
1 day ago
...pressure.
Excellent communication skills, both verbal and written.
Familiar with using customer tools, including Service Now, and Genesys phone system.
When you join Capgemini, you don’t just start a new job. You become part of something bigger.
Learn about how...
Capgemini
Manila
1 day ago
...Planning
~ Extensive Workforce Management experience
~4+ years of experience with workforce systems such as Avaya, CMS, IEX, eWFM, Genesis and/or Blue Pumpkin
~2+ years Supervisor/People Management experience
~ Intermediate level of experience with MS Excel (i.e.,...
...arrive at required headcount for any and all upcoming projects from Maxicare
Experience and Training:
Familiarity with IEX and Genesys is a plus
In depth knowledge of all phases of Workforce Management, including planning, forecasting, scheduling and real time...
...Genesis Healthcare Director, Marketing & Admissions Philadelphia , Pennsylvania Apply Now
Healthcare is evolving. Patients and their families expect more from healthcare centers and team members - they expect a well-evaluated, personalized quality of service that meets...
Genesis Healthcare
Cebu City
20 hours ago
...Engineering Team
~Coordinate with other business solution groups for requirements to complement solution offered by CXBSG e.g. for a Genesys solution, reach out to Development Team for any customization needs
~Prepare knowledge transfer activities, enablement's, demo's...
...Ability to analyze qualitative and quantitative data and feedback with sound business acumen
Strong data analysis, presentation skills, process oriented, analytical skills, problem solving, MS exel
Experience in WFM tools like Avaya, CMS, Genesys, Verint, etc...
...Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the...
Genesys
Manila
1 day ago
...Genesis Healthcare Senior Compensation Analyst in Philadelphia , Pennsylvania
Genesis HealthCare is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services...
Genesis Healthcare
Cebu City
4 days ago
...Travel or Financial/Banking account is required
Excellent communication skills both oral & written
Experience using Salesforce, Genesys, Xero software is ideal
Patience when handling tough cases
Friendly and calm demeanor; able to build rapport and client...
...Education Management
Job Type
Full-Time
Experience Level
Entry Level
Date Posted
2024-04-11
Job Location
111 Genesis Ave. Metrogate
Meycauayan
3020
Central Luzon
Philippines
Company Information
Faith of Mary Academy of Meycauayan...
...capacity planning.
Technical functional knowledge – adept in adapting to changes in tools and processes – including ASPECT tool, IEX, Genesys, SAP and oracle.
Experience in managing teams
Able to coach, mentor, motivate and interact with people
Excellent verbal...