Search Results: 30 vacancies
110000 Php
...Ngoại ngữ,..
Tối thiểu 2 năm kinh nghiệm tại vị trí tuyển dụng (full-cycle), ưu tiên ứng viên có kinh nghiệm tuyển dụng nội bộ các cty lĩnh vực tài chính, bảo hiểm, BĐS hoặc Agency headhunt.
Có kinh nghiệm tạo nguồn đa kênh, chú trọng xây dựng & phát triển network cá...
ViralHire
Mandaluyong
a month ago
...Position available
Address:
2/F Rm. 603B, S&L Building 1500 Roxas Boulevard, Ermita Manila, Philippines
Company Description:
CTI’s technical staff consists of a spectrum of experts including water supply and sewerage engineers, comprehensive technical management...
...daily management of a team of employees, assisting the manager with development, analyses and scheduling reward programs.
I authorize CTI to collect and use the information I entered above to receive regular updates on possible career opportunities.
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Cloversense
Makati
2 days ago
...Associate (.Net Developer) is responsible for delivering quality software development and maintenance services in accordance with the CTI Software Development Life Cycle standard. Performs simple to minor programming work under the direction of the Lead SW Developer or...
...and VO.
~ Solid technical knowledge and or hands-on experience with SaaS, Networking, Internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU, and Call Center practices.
~4 years of experience, with a minimum of 2 years in a Project Management position in...
150000 Php
...experience NICE InContact CXone administration is strongly preferred. Includes application of best practices and concepts including ACD, CTI, IVR and how each applies to NICE InContact CXone platform components (MAX, ACD, Softphone, Inbound, Outbound Dialer, Scripting)
...
BPO-services
Manila
a month ago
...to understand clients’ needs is imperative
Working knowledge on Java and HTML scripting, Networking, API, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices
Must be a strategic thinker; able to understand the ‘Big-Picture”; able to think quickly...
...work instructions
~· Follow the escalation process
~· Follow the shift hand-over process
~· Update worklogs Categorizes as per CTI as appropriate
~· Update the knowledge base
~· Coaching freshers to be independent
~· Coaching analysts for correct routing of...
...based services, networking and internet concepts.
Preferred Qualifications:
Experience with contact center integrations such as CTI to CRM services desirable.
Minimum 3 years of hands-on experience with call center technologies (ACD, CTI, IVR, IVA, etc.) and...
...objectives, methodologies, tools & operations, contact center reporting and KPIs.
~ Experience with/and working knowledge of PBX, ACD, CTI, VoIP, IVR, Dialers and Telephony applications.
~ Strong project management and client-facing skills - Working knowledge of...
...optimizing integrated business processes across disparate systems
~ Must be specialized in integrations (SSO, SMS Gateway, Sharepoint, CTI, Mavenpoint, Outlook, Learning System, Snowflake, AWS, Tableau)
~ Configuration experience
~ Familiarity with Agile software...
...System Configuration
# User Setup/User Admin
# Know how PBX Cisco, Avaya and other integration with Engage and also ACD/Skills
# CTI Integration and SIP
# Knows about SBC Audiocodes
# Familiar with tools Powershell, Command Line
# Basic network troubleshooting...
NICE
Manila
5 days ago
...Contribute to the creation of threat hunting hypothesis.
Participate in Threat Hunting activies based on TTPs and IOCs triggered by CTI, threat hunting hypothesis, security monitoring, incident response or others.
Contribute to the development of new monitoring use...
...This role required candidate to work at Pasig Cty or Cavite City Philippines.
About the Company:
Our client is transforming the financial landscape in the Philippines with a versatile app that streamlines and improves financial interactions for users. Committed...
...incidents are closed within SLA.
Ensure service metrics (SLAs/KRIs/KPIs) are met.
Interface with our Cyber Threat Intelligence (CTI) team on detection development and new/upcoming threats.
Will be working on Data Loss Protection.
Other duties and...
...administration 3 years
AWS/GCP deployment experience - 3 year
GPO management - 3 years
Experience with WFO, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices is plus
Excellent verbal and written skills
Our company provides a very competitive...
...solutions.
You will have a comprehensive understanding of call center telephony to include CRM, ACD, IVR for automated call handling, CTI call routing and peripheral application. You enjoy being hands-on configuring, customizing, and implementing cloud telephony...
...routers configuration is preferred.
~ Experience in working with telephony technologies like SIP trunk providers, PBX integrations or CTI integrations would be beneficial.
~ Good analytical and problem-solving skills to diagnose issues efficiently and propose...
...procedures (SOP), processes and guidelines;
3. Learn, grow and develop on the Blue team:
Participate to hunting sessions with our CTI team
Participate to Incident Response simulation
Collaborate and works closely SOC RUN Lead towards the continuous improvement...
...praise able to understand and educate others
Working knowledge on Java and HTML scripting, Networking, API, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VR and Call Center practices
Must be strategic thinker able to understand the 'Big-Picture' able to think quickly and...
