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- Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Iloilo you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company...
- We are currently hiring Customer Service Representatives and Telemarketing Specialists for a remote/work-from-home setup. Qualifications: At least 6 months of BPO experience Strong communication and interpersonal skills Customer-focused and goal-oriented Requirements...
- Educational Qualifications: High School Graduate (Old Curriculum) / ALS Graduate Required Qualifications: Must be at least 18 years of age. Must have completed high school or senior high school. Strong English communication and interpersonal skills. BPO...
- ...Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units) At least 2 years of TSR/CSR experience Must be detail oriented and knows how to multi-task (communicating with the customer while documenting the interaction)...
- ...related requests and queries, and market insights inquiries The secondary task involves the documentation of the conversation between CSR and the customer. Customer data, summary of the query and the resolution provided should be accurately documented through iKnow,...
- ...Position Summary Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides...
- ...Good communication skills Ability to learn quickly Positive attitude Desire to help customers Strong written skills Quick learner who can pay attention to detail Ability to work well in a team Preferably with prior data entry or CSR experience...
- ...duties and special projects as required. Qualifications ~ Previous experience in Hospital/Facility or Physician billing ~1 yrs CSR experience (handling 100% inbound calls – US healthcare experience) ~ Must be familiar with basic healthcare claims and denials;...
- ...better performance. • Incorporate personal observations and documented critical incidents in coaching sessions to further improve CSR performance. • Work with Escalation Agents to prepare them for future Team Leader positions. • Identify team members who display...
