Contact solutions jobs in Pampanga

Are you excited about providing exceptional customer experiences? We are hiring a Customer Service Representative to join our dynamic team in Pampanga-Clark. The role involves working with the innovative Self-Driving Tech (Non-Voice) account. Your Key Responsibilities...

 ...appropriately Strong understanding of the regulatory credit risk framework under NCCP & ACL Experience leading an outbound and inbound contact center Familiarity with a variety of collections concepts, practices, strategies and procedures First-rate customer service... 

 ...management skills Technical Skills ~ Proficient in MS Office applications Job experience 2 years Experience in a Service or Contact Center environment preferred 2 years supervisory/management experience; preferably with a team of 10 employees or greater... 

 ...Job Overview: As a Contact Center Team Leader, you will oversee and manage a team of customer service representatives (voice / non-voice) to ensure the delivery of high-quality service and the achievement of performance targets. The role involves providing guidance, support... 

 ...JR-12101: Solutions Architect Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice... 

 ...development and coordination of comprehensive technical concepts. Qualifications You have experience in implementing complex software solutions on the Internet (eCommerce, self-service, CRM, CMS, digital marketing) combined with a good understanding of business processes.... 

 ...JR-13079: Enterprise Solutions Engineer (WFH) Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and... 

 ...JR-12772: Salesforce Solutions Architect Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded... 

 ...60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential...  ...and develops Sales and Customer Service staff in the contact center. Must relay complex material in an easy to understand, structured... 

 ...and ad-hoc financial analysis Assist in maintaining regular contact and building solid working relationships with various groups to...  ...Solid understanding of GAAP Experience with standard software solutions preferred, for example: QuickBooks Online, Xero, Netsuite, Bill... 

 ...Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...  ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services... 

 ...correspondence to deal with concerns. • Resolves customer issues on the first call/contact whenever possible without having to transfer caller. • Matching customers’ demands to Clients’ products and solutions and services • Using settlement and influencing abilities to recover... 

 ...Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...  ..., target demographics, and performance metrics to optimize contact rates and campaign effectiveness. Ensure compliance with regulatory... 

 ...Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...  ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services... 

 ...Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...  ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services... 

 ...WFO) Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people...  ...applications to lenders • Communicating with lenders and other key contacts • Documenting systems and procedures and contributing to process... 

 ...each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Utilize knowledge...  ...CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal... 

 ...WFO) Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices...  ...for commonly placed roles in all locations • Maintain regular contact with pooled candidates • Update and maintain accurate... 

 ...Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...  ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services... 

 ...the construction industry with innovative products and tailored solutions. A great opportunity awaits you to work with highly...  ...coding, and entering supplier invoices • Acting as a point of contact for suppliers and promptly and professionally addressing accounts...