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- As an Internal Solution Specialist on the Global Customer Care team, you serve as the subject matter expert, providing essential support... ..., Customer Success, and internal Operations teams across all contact channels. Your role involves navigating seamlessly between...
- ...Accepting Internal Applicants Only! The Escalation Solution Specialist (ESS) plays a crucial role in managing customer escalations... ...accuracy. This involves meticulously capturing the reason for contact, thoroughly detailing the information shared with clients or leadership...
- ...managing both inbound and outbound communications—primarily via phone and email—to support customers in finding sustainable repayment solutions. A strong understanding of FCA guidelines, particularly around the fair treatment of vulnerable customers, is essential. You’ll be...
- ...Position: Travel Specialist Company Industry: Travel Management Solution Company Work Location: Alabang, Muntinlupa Work Schedule:... ...balance convenience and affordability. As the primary point of contact for any inquiries pertaining to travel, they will guarantee timely...
J-K Network Services
Alabang, Muntinlupa, Metro Manilamore than 2 months ago - ...structured approach to solving issues and providing long term solutions to increase client satisfaction and retention. You will collaborate... ...: Be the designated First Level of Escalation and point of contact for the Client facing/account management team within the given...
- ...resolve issues efficiently and professionally. Providing timely solutions with an empathetic approach. This role requires effective... ...Customer Interactions Across Channels- Respond to incoming customer contacts via chat, voice, email, and new communication channels as they...
- ...Sentinel as the SIEM (Security Information and Event Management) solution. This position requires a hands-on leader who can strategize,... ...collaboration, and excellence. • Act as the primary point of contact for security escalations and effectively communicate risks and...
- ...assess client requirements, and propose appropriate insurance solutions 2. Broker Relationship Management -Establish and maintain strong... ..., networking, and referrals -Act as the primary point of contact between brokers and internal departments -Collaborate with underwriters...
WHR Global Consulting
Alabang, Muntinlupa, Metro Manila4 days ago - ...key customers, understanding their needs and providing tailored solutions. ~ Ensure customer satisfaction through regular follow-ups... .... ~ Expand and leverage the company's network of industry contacts including potential clients, partners, vendors, and...
- ...Infrastructure and Engineering departments to drive efficient solutions that contribute to employee and customer success. Essential... ...Duties and Requirements Works in client projects, being the main contact for technical aspects including reports customization, master...
Manpower Core Group Inc.
Alabang, Muntinlupa, Metro Manila8 days ago - ...records -Medical transcription certification is a plus. Additional Notes: -This position will be working with global business solutions company specializing in Environmental Risk & Compliance, Sustainability & ESG, and Business Process & Impact Sourcing. -Working...
J&B Services
Alabang, Muntinlupa, Metro Manilaa month ago - • Communicates with customer on the phone or using written correspondence to take care of concerns. • Resolves customer issues on the first call/contact whenever possible without having to transfer caller. • Follows escalation procedures as needed.
Telesys
Alabang, Muntinlupa, Metro Manilaa month ago - ...skills. The ability to research and resolve complex insurance denials while obtaining a clear understanding to present actionable solutions. -Proficient knowledge of medical terminology is likely to be encountered in medical claims denials. Additional Notes: -This...
J&B Services
Alabang, Muntinlupa, Metro Manilaa month ago - ...join our team. In this role, you will serve as the first point of contact for our customers, providing support, resolving issues, and... ...customer's complaint, determining the cause, and offering appropriate solutions Process orders, forms, applications, and requests accurately...
Stackph
Alabang, Muntinlupa, Metro Manila13 days ago - ...primary focus on collections and payment follow-ups. This role is responsible for managing outstanding customer balances, initiating contact with clients regarding overdue invoices, and ensuring timely collection of payments. The ideal candidate will have strong...
- ...lodgements Review and report on monthly/quarterly BAS Email reports and declarations to the business owner or other nominated contact Lodgement of BAS upon receipt of authority Lodgement of Payroll tax upon receipt of authority Yearly GST reconciliation...
- ...our client’s engineers and product specialists have partnered with customers to produce highly engineered connectivity and sensing solutions that make a connected world possible. Their focus on reliability, durability, and sustainability exemplifies their commitment to...Alabang, Muntinlupa, Metro Manila3 days ago
- ...and procedures to ensure compliance and efficiency. Order office supplies, research new deals, and manage inventory. Maintain contact lists, update databases, and ensure all records are current. Book travel arrangements, submit and reconcile expense reports, and...
- ...our client’s engineers and product specialists have partnered with customers to produce highly engineered connectivity and sensing solutions that make a connected world possible. Their focus on reliability, durability, and sustainability exemplifies their commitment to...Alabang, Muntinlupa, Metro Manila18 days ago
- ...Australian company, responsible for managing client loan applications by understanding their goals and tailoring the right mortgage solutions. You’ll work closely with loan processors to ensure smooth, efficient transactions and maintain clear, accurate records from...
- ...Processes: Collaborate with subject matter experts and stakeholders to document business processes, identify gaps, and propose effective solutions. Facilitate Agile Practices: Lead project teams using Agile methodologies, including managing Kanban or Scrum boards and...
- ...Ability to build and maintain relationships with key stakeholders. Strong analytical skills to assess customer needs and recommend solutions. Ability to work collaboratively within a team environment. Flexibility to adapt to changing priorities and business needs....
- ...located in Alabang. Position: Japanese Content Reviewer Arrangement: Onsite Training but permanent work from home Industry: Contact Center - Cebu for Training Line of Business: AI Generated Answers Location: Alabang (work from home) Salary: P 60,000 to P 100,...
J-K Network Services
Alabang, Muntinlupa, Metro Manila21 days ago - ...network protocols and troubleshooting. ~ Understanding of data encryption protocols and approaches. ~ Delivered products and solutions through full SDLC process. ~ Excellent communication skills- ability to communicate clearly and effectively, both verbally and written...
- ...Engineering (Mechanical), Engineering (Others), Engineering (Mechatronic/Electromechanical) or equivalent. For inquiries, you may contact: Honey Grace Gonzales ****@*****.*** (049) 568-0554 / 09088944891 Job Type: Full-time Pay: Php25,000.00...
- ...technologies Have experience in Cisco and CCNA. Willing to work onsite in Alabang JOB RESPONSIBILITIES: Serve as the first point of contact for IT Services Support and Operations teams Provide first-level incident and service request resolution, monitor availability and...
J-K Network Services
Alabang, Muntinlupa, Metro Manila11 days ago - ...will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are...
iCrescere Services Corp
Alabang, Muntinlupa, Metro Manila26 days ago - ..., chat, phone, and web. This role requires close collaboration with Customer Care leadership to develop and enhance Salesforce solutions, incorporating AI, automation, and messaging capabilities. The Senior Salesforce Business Analyst will also work with various internal...
- ...integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are looking for a Language & Localisation Specialist who...
- ...Company Profile: Trading company specializing in high-quality time management systems and technical solutions Position: Junior Technical Service Engineer Company Industry: Trading, Electronics Company Work Location: Ayala-Alabang, Muntinlupa City Work Schedule: Monday...
