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- As an Internal Solution Specialist on the Global Customer Care team... ...enhance resources for future cases. Share insights and promote... ...queue closing procedures. EDUCATION & EXPERIENCE High school diploma... ...4+ years’ experience within First Advantage or relevant work...
- ...Applicants Only! The Escalation Solution Specialist (ESS) plays a... ...customer's relationship with First Advantage. Support is... ...helping enhance resources for future cases. Share insights and promote... ...Windows Operating Systems. Education & Experience: High school...
- ...managing both inbound and outbound communications—primarily via phone and email—to support customers in finding sustainable repayment solutions. A strong understanding of FCA guidelines, particularly around the fair treatment of vulnerable customers, is essential. You’ll be...
- ...professionally. Providing timely solutions with an empathetic approach.... ...enhance resources for future cases. Share insights and promote... ...night/holiday/weekends/OT EDUCATION & EXPERIENCE High school diploma... ...Opportunity Employment: First Advantage is proud to be a...
- As a Project Manager at First Advantage (FA), you will play a crucial role in leading... ...processes, identify gaps, and propose effective solutions. Facilitate Agile Practices: Lead... ...approach to problem-solving. EDUCATION & EXPERIENCE Education: Bachelor’s degree...
- ...solving issues and providing long term solutions to increase client satisfaction and retention... ...RESPONSIBILITIES: Be the designated First Level of Escalation and point of contact... ...to improve client experience. EDUCATION & EXPERIENCE: With 3 years supervisory...
- ...approaches. ~ Delivered products and solutions through full SDLC process. ~ Excellent... .... Testing frameworks / automation Education: ~ At least a Bachelor's/College Degree... ...States Equal Opportunity Employment: First Advantage is proud to be a global leader...
- ...an Sr. Salesforce Business Analyst at First Advantage (FA), you will play a crucial... ...leadership to develop and enhance Salesforce solutions, incorporating AI, automation, and... ...support user enablement and automation. EDUCATION & EXPERIENCE Education: Bachelor’s...
- ...(AI or AWS or Salesforce background) at First Advantage (FA), you will be responsible... ...measuring and improving the effectiveness of AI solutions that impact customer and agent... ...maintaining high-quality standards. Education & Experience: Education : Bachelor’s...
- Join Our Team and Unlock a Bright Future! Are you ready to take the next step in your career? We’re looking for passionate individuals... ...• Health Maintenance Organization (HMO) starting on your first day • Performance-based Incentives to reward your hard work •...
AztraTech
Alabang, Muntinlupa, Metro Manilaa month ago - ...Willingness to work graveyard shifts and during Philippine holidays Education & Experience Completion of an accounting-related course is a... ...Alabang) United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers...
- ...Specialist (with background in Customer Care & Sales) liaises with First Advantage's Small Business accounts and various internal... ...Strong analytical skills to assess customer needs and recommend solutions. Ability to work collaboratively within a team environment....
- ....g., Sales, Operations, Finance) to resolve billing issues. EDUCATION & EXPERIENCE • Bachelor’s degree in Accounting, Finance... ...United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and...
- ...Internal Job Opening for all Active FA & ST Employees Only) At First Advantage (Nasdaq: FA), people are at the heart of everything... ...join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500...
60000 Php
...database structures and processes ● Implement data integration solutions to synchronize data across different systems ● Ensure data... ...-making ● Document troubleshooting steps and resolutions for future reference and knowledge sharing ● Communicate effectively with...WHR Global Consulting
Alabang, Muntinlupa, Metro Manila6 days ago- ...process mapping, root cause analysis, and develop innovative solutions to complex problems. • Lead Kaizen events and other continuous... ...and outcomes to senior management. Qualifications: Educational Degree ~ Bachelor's degree in Supply Chain Management, Business...
- ...Sentinel as the SIEM (Security Information and Event Management) solution. This position requires a hands-on leader who can strategize,... ...Philippines United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and...
60000 Php
...(SLAs) ● Document troubleshooting steps and resolutions for future reference and knowledge sharing ● Communicate effectively with... ...Proactive Monitoring ● Implement and maintain proactive monitoring solutions to identify potential issues before they impact users ●...WHR Global Consulting
Alabang, Muntinlupa, Metro Manila6 days ago40000 Php
...assess client requirements, and propose appropriate insurance solutions 2. Broker Relationship Management -Establish and maintain... ...company remains competitive -Promote continuous awareness and education of insurance products and services 4. Client Servicing & After...WHR Global Consulting
Alabang, Muntinlupa, Metro Manila3 days ago30000 Php
...- Analyze the feasibility of IT projects, defining functional solutions according to specifications, to ensure the provision of appropriate... ...document business process models to illustrate the current and future state - Elicit, document, and manage business and system...WHR Global Consulting
Alabang, Muntinlupa, Metro Manila11 days ago80000 Php
...Infrastructure and Engineering departments to drive efficient solutions that contribute to employee and customer success. Essential... ...and able to follow detailed instructions Qualification Education and Experience Requirements 3-5 years software support experience...Manpower Core Group Inc.
Alabang, Muntinlupa, Metro Manila7 days ago- ...) to help grow our client base and promote our cutting-edge IT solutions and services. Key Responsibilities: Identify, qualify, and... ...c/o GT Join Hivelabs Technologies Corp and help shape the future of businesses through technology. We value your expertise, ambition...
Hivelabs Technologies Corp.
Alabang, Muntinlupa, Metro Manila18 days ago - ...records -Medical transcription certification is a plus. Additional Notes: -This position will be working with global business solutions company specializing in Environmental Risk & Compliance, Sustainability & ESG, and Business Process & Impact Sourcing. -Working...
J&B Services
Alabang, Muntinlupa, Metro Manilaa month ago - • Communicates with customer on the phone or using written correspondence to take care of concerns. • Resolves customer issues on the first call/contact whenever possible without having to transfer caller. • Follows escalation procedures as needed.
Telesys
Alabang, Muntinlupa, Metro Manilaa month ago - ...spread among offices in the Philippines and the United States. Position: Travel Specialist Company Industry: Travel Management Solution Company Work Location: Alabang, Muntinlupa Work Schedule: Flexible working Shift with 2 days off Salary: Php30,000 - Php50,000...
J-K Network Services
Alabang, Muntinlupa, Metro Manilamore than 2 months ago - ...and technical stakeholders. -Provide technical consultation to existing and potential customers and recommend appropriate service solutions to address their needs effectively. -Create and maintain a database of current and potential customers. -Process sales orders...
WHR Global Consulting
Alabang, Muntinlupa, Metro Manilamore than 2 months ago - ...skills. The ability to research and resolve complex insurance denials while obtaining a clear understanding to present actionable solutions. -Proficient knowledge of medical terminology is likely to be encountered in medical claims denials. Additional Notes: -This...
J&B Services
Alabang, Muntinlupa, Metro Manilaa month ago 27000 Php
...Representative to join our team. In this role, you will serve as the first point of contact for our customers, providing support,... ...customer's complaint, determining the cause, and offering appropriate solutions Process orders, forms, applications, and requests accurately...Stackph
Alabang, Muntinlupa, Metro Manila12 days ago- ...Rostering Coordinator Accurate and timely communication and responsiveness to stakeholders regarding shift requests, fulfilment and future planned bookings or availability Maintain accurate records in the current roster system to ensure the smooth provision of...
- .... Collaborate with cross-functional teams to gather and define product and documentation requirements for both existing and new First Advantage products, services, and implementations, ensuring alignment with organizational goals. Design and implement Salesforce...
