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Search Results: 11 vacancies
- Education: Any bachelor's degree or higher. Experience: Minimum 1 Years of experience Mandatory Skills: • Knowledge in WFM systems applicable for the account. Eg. Avaya CMS, NICE IEX, Cisco, Aspect eWFM, Verint is an advantage • Knowledge in CRM tools ...
- ...Software QA Analyst We are growing our support operations and looking for motivated, detail-oriented, and proactive QA Analysts... ...’ll contribute to the quality assurance of insurance product configurations and system integrations deployed across multiple markets. You...
- The Sr. Marketing Specialist works closely with the Marketing Managers in planning, developing and executing marketing campaigns, incorporating the appropriate marketing tools and channels to communicate brand and value propositions, and to generate direct and indirect...
- To execute various operational activities in their functional area (Sourcing/Recruitment/PMT etc.). To ensure the achievement of sourcing / hiring requirements / targets for the different accounts and departments. Function: Sourcing Executes planned sourcing activities...
- ...Product Support Analyst We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated...
- ...Requirements Description and Requirements The Customer Experience Analyst conducts transaction monitoring of frontline agent&aposs calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the...
- Description and Requirements Responsibilities Staffs the appropriate number of agents at the proper time based on recent / historical call arrival patterns. Addresses issues or discrepancies with the Client’s own call arrival patterns against...
- ...development of core backend systems, working closely with business analysts, implementing and maintaining code, and collaborating with QA... ...Studio 2022 and the Clang compiler. Run SQL scripts and configure Oracle database environments for testing and integration...
- ...customize ServiceNow applications using Flow Designer, client scripts, business rules, widgets, and other platform features. • Configure and manage ITSM and ITAM modules, ensuring seamless integration and functionality. • Design and implement Reports and Dashboards...
- ...systems Understanding of basic JAVA middleware and web server concepts and technologies. Knowledgeable in network concepts, configuration, and routing. Knowledge and understanding of database concepts including basic troubleshooting, high availability, clustering...
- ...complete and all discrepancies are resolved. Independently meets with IT, Operations, and other Finance Department managers and analysts to drive implementation of any identified process changes or corrections involving IT or Operations resources. Works with...