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- ...updated on customer needs and trends Contribute to support resources such as help articles, guides, and process documentation Collect customer feedback, identify trends, and share insights with internal stakeholders Identify opportunities and recommendations for...
- ...ParcelLab / Corso and investigate tracking anomalies; propose EDD adjustments and work with technical partners to test changes. Collect carrier claim evidence with the warehouse, open claims, drive claims to resolution and follow up with ITS / the carrier. Support...
- ...internal and external audiences. Monitor training engagement, learner performance, and overall program effectiveness. Assist in collecting, tracking, and analyzing training performance data to support reporting and continuous improvement efforts. Support with...
- ...heavily in Boldr Experience with Hubspot is a plus. Maintain Client schedule (Weekly Updates, MBRs, QBRs, Implementations), collect feedback, and drive necessary actions to completion. Ongoing support and knowledge sharing Obtain feedback from Clients and...
- ...With at least 1 year of related experience from any of the following industries: Lending/Financing, Banking, Credit and Collections, Local BPOs focused on Debt Management, Underwriting, or Sales of a Financing Product. Able to drive both two-wheel and four-wheel...
- ...heavily in Boldr Experience with Hubspot is a plus. Maintain Client schedule (Weekly Updates, MBRs, QBRs, Implementations) and collect feedback and drive necessary actions to completion Training Coordinate necessary training and best practices related to Tools...