Search Results: 9 vacancies
...communicates issues or concerns encountered in order to resolve it on a timely
and efficient manner.
11. Conducts regular performance coaching and reviews, provides objective feedback, and documents progress of direct reports to ensure effective and responsive delivery of...
...communication with assigned VAs through Touchbase sessions
● Conduct Debriefing sessions and guidelines for people on the bench
● Conduct Coaching sessions and work with the assistants personally on how to improve
their reliability and/or performance
● Coordinate and monitor...
...are looking for aspiring & enthusiastic virtual assistants to help our team grow. To ensure a positive experience for the customer coaching and managing virtual assistants. A team leader will also assist with the execution of daily operations by overseeing virtual...
30000 Php
...training sessions, and organizing the resources to facilitate training programs
Qualifications:
• At least 2-3 years Supervisory/Managerial experience in Training for a BPO Company
• Excellent English Communication Skills
• Strong coaching and people management skills
30000 Php
...techniques.
• Assess training needs, determine learning gaps, recognize learning opportunities, and develop and deliver training and/or coaching to affect performance
• Develop, manage, and communicate training plans to the operations team
• Provide post-training support,...
...* Train staff members across departments on the importance of guest satisfaction and their role in achieving it. Provide ongoing coaching to ensure that all team members understand and embody the resort's commitment to excellence.
* Work with front desk staff to personalize...
...harmony and order in the workplace.
Oversees developmental aspects of the associates especially of the direct subordinates through coaching, mentoring and regular performance feedback.
Maintains harmonious customer relations through the implementation of various...
...involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.
Must have excellent verbal, written and interpersonal communication skills...
...collaborative environment
Can Lead a team of at least 15 resources, and has the ability to identity and grow talent, lead, motivate and coach direct reports
Highly Analytical and Data Driven
Proficient in conflict management
Excellent communications skills (both...