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- ...We are looking for an experienced Cisco UCCE Senior Engineer with Acqueon experience to join our Contact Center Managed Services team. In this role you will be responsible for the scripting and configuration of UCCE Dialer applications while working with and interacting...Remote job
- ...circuits (MPLS, VPLS, point-to-point) and SD-WAN technologies (Cisco, Meraki, Viptela, VMware/Velocloud). Proficiency in Infrastructure... ...Qualifications ~ Industry certifications such as CCNA, CCNP, Juniper, or Palo Alto. Full-time employment...Remote job
- ...Connect and AWS services (Lambda, Lex, S3, DynamoDB, CloudFormation/CDK) ~ Experience with contact center platforms (Genesys, Avaya, Cisco, Five9, or similar) ~ Proven ability to create technical architecture diagrams using tools like Lucidchart, draw.io , or AWS...Remote job
- ...Link Aggregation MPLS, T1/T3, Metro Ethernet DMVPN, GRE, IPsec point-to-point tunnels Network Technologies & Platforms Cisco IOS, IOS-XR, and basic NX-OS Cisco Meraki (WiFi systems) Omada Cisco VoIP technologies FortiGate NGFW or equivalent firewall...Remote job
- ...responses, design sessions, and technical discussions. ~ Continuously enhance knowledge of: ~ Contact Center & IP Telephony (Google, Cisco) ~ CRM Platforms (Salesforce, Microsoft Dynamics, ServiceNow) ~ Conversational AI & IVA Platforms ~ Cloud Services (AWS,...Remote job
- ...platforms . Requirements: ~5+ years of IT support experience with a focus on networking. ~ Strong knowledge of Fortinet, Cisco, Ruckus, Aruba or similar brands . ~ Certifications like Network+ or Security+ preferred. Why Nexplay? Flexible...Remote job
- ...Server, 365, Office, Windows 10/11, Cloud) and troubleshooting server, network, and application environments, including systems from Cisco, Sophos, Fortinet, and more Work with ticketing platforms (ConnectWise, ServiceNow) to resolve end-user issues Assist with...Remote job