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Remote Support Specialist (Network and Systems) L3

Full-time

Nexplay Consulting Inc.

Remote
  • Remote job

Remote Support Specialist (Network and Systems) L3

Nexplay Consulting | IT Services for Hotels & Restaurants

Join Nexplay Consulting , a leading provider of IT solutions for the hospitality industry . We're hiring a Remote Network Support Specialist to deliver exceptional technical support for firewalls, switches, and Windows systems .

Responsibilities:

  • Provide remote helpdesk support for network setup, configuration, and troubleshooting.
  • Manage firewall policies, switch configurations, and IP addressing .
  • Assist with Windows Server administration and management
  • Document all work in ticketing and RMM platforms .

Requirements:

  • 5+ years of IT support experience with a focus on networking.
  • Strong knowledge of Fortinet, Cisco, Ruckus, Aruba or similar brands .
  • Certifications like Network+ or Security+ preferred.

Why Nexplay?

  • Flexible remote work environment .
  • Competitive pay and growth opportunities.
  • Work with a team that understands hospitality technology .
Vacancy posted 12 days ago
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