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- Still stuck in a job or situation that doesn’t challenge or reward you? Maybe it’s time to make a move—and we’re making it easy for you. Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-...
- Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer We’re looking for dedicated and customer-focused individuals to join our team as Shipping CSR (Encoder). In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving...
- ...Representatives for Work From Home, Hybrid, and Onsite positions. Available Roles: • Voice Accounts • Non-Voice Accounts (Chat and Email Support) Key Responsibilities: • Respond to customer inquiries and provide accurate information • Resolve customer...
- ...career in customer service! Open Positions Work From Home (WFH) Hybrid Setup Onsite Voice Accounts Non-Voice Accounts (Chat & Email Support) Key Responsibilities Respond to customer inquiries and provide accurate information Resolve concerns...
- ...are looking for a detail-oriented Online Moderator. This role is essential in maintaining quality... ...a positive, compliant, and user-focused chat environment Requirements • Android... ...and continuous guidance • Fully remote and flexible working arrangement How...
- ...experience through professional and courteous communication. Key Responsibilities Respond to customer inquiries via phone, email, chat, or social media. Provide accurate information about products, services, and company policies. Resolve customer complaints and...
15000 - 40000 Php
...issues while maintaining excellent service standards. Document customer interactions and updates in company systems. Non-Voice / Chat Support Roles Assist customers through chat, email, and ticketing platforms. Investigate and resolve customer concerns...15000 - 40000 Php
...customer issues while maintaining high service standards • Document interactions and updates in company systems Non-Voice / Chat Support Roles • Assist customers via chat, email, and ticketing platforms • Investigate and resolve concerns efficiently • Meet...- ...commitment to creating positive customer experiences. Job Responsibilities Respond to customer inquiries via phone, email, chat, and other communication channels in a timely and professional manner. Resolve customer complaints, issues, and concerns while maintaining...
31000 - 45000 Php
...Reliable internet connection and quiet workspace Willing to work on shifting schedules Job Responsibilities: Assist customers via chat, email, or phone Resolve customer inquiries professionally Provide accurate information and support Maintain high-quality...- ...individuals for multiple Customer Service Representative openings nationwide. Available Positions • Voice Support Representatives • Chat Support Representatives • Email Support Representatives What You'll Do • Assist customers with inquiries and concerns •...
- ...content standards. Provide feedback on trends observed in content moderation processes. Assist in the development and implementation of... ...Strong communication skills, Ability to work in a team Working Conditions: Office environment with potential for remote work...
- ...Flag inappropriate content and take necessary actions in a timely manner. Collaborate with the content team to develop improved moderation strategies. Provide feedback on content trends and user behaviors. Maintain documentation and reports related to moderation...
- ...Description Review and moderate user-generated content to ensure compliance with community guidelines. Evaluate reports of inappropriate... ...independently and in a team-oriented environment Working Conditions: Flexible working hours with potential for remote work...
- ...Review and moderate user-generated content to ensure compliance with community guidelines. Identify and escalate inappropriate content... ...: Collaborative office environment, with potential for remote work options. Qualities and Traits: Detail-oriented, analytical...
- ...Description Review and moderate user-generated content to ensure it meets community guidelines. Respond to content violations in... ...Excellent communication skills, both written and verbal Working Conditions: Flexible work hours with potential remote opportunities...
- ...Description Review and moderate user-generated content to ensure compliance with community guidelines. Analyze and process reports... ...deadlines and manage a high volume of content reviews Working Conditions: Flexible schedule with potential for remote work...
- ...25K plus monthly commissions! Your Day-to-Day: Manage non-voice account tasks, including data entry, email correspondence, and chat support. Provide accurate information and resolve inquiries through written communication. Process service requests, updates,...
- ...Job Summary: A Content Moderator is responsible for reviewing, monitoring, and managing user-generated content to ensure it complies with company policies and community guidelines. The role involves identifying inappropriate, harmful, or offensive material and taking...
- ...Description Review and moderate user-generated content to ensure compliance with community guidelines. Identifying and escalating potential issues or violations of policies. Provide feedback on content trends and potential areas for improvement. Collaborate...
- ...Description Review and moderate user-generated content across various platforms. Ensure content adherence to community guidelines and policies. Respond to user inquiries regarding policy violations in a professional manner. Report and escalate content issues...
- ...Description Review and moderate user-generated content to ensure compliance with community guidelines and standards. Analyze and assess flagged content for potential violations. Engage with users to provide support and explain moderation decisions. Utilize...
- ...Description Review and moderate user-generated content for adherence to community guidelines. Identify and escalate inappropriate content to senior moderators. Analyze trends in user behavior and report feedback to the team. Collaborate with cross-functional...
- ...Description Review and moderate user-generated content to ensure it meets community guidelines. Engage with customers to address inquiries and provide assistance related to content moderation. Collaborate with team members to identify trends and patterns in content...
- ...Description Review and moderate user-generated content to ensure compliance with community guidelines. Respond to reports of inappropriate content and take action according to established protocols. Provide feedback on content moderation processes and suggest...
- ...certain promotions, activities, and guided script. Support Live Hosts: Provide real-time assistance to Live Hosts, assist with moderation and any other needs that arise during the session. Be their go-to person for any questions, concerns, or technical issues they...
- ...Description Review and moderate user-generated content to ensure adherence to community guidelines. Respond to customer inquiries and provide relevant information through email and chat. Collaborate with other team members to enhance content moderation processes...
- ...ensuring the integrity, safety, and quality of our online platform. This dual-function role requires a meticulous professional to moderate user-generated content in strict accordance with corporate guidelines, while simultaneously providing high-quality, professional email...
- ...Quality Assurance Manager – Content Moderation / AI Campaign Permanent / Full-Time Job Summary: We are seeking an experienced Quality Assurance Manager with at least 3 years of quality management experience in a BPO environment, preferably in content moderation...
- ** This is a full-time onsite job in Baguio City.** Join our team as an IM Chat Moderator! Your main goal is to create positive, engaging experiences for subscribers by responding to their messages and building connections. This role involves managing a variety of topics...