Get new jobs by email
- ...are followed according to guidelines and in a timely manner Manage resourcing in the short, medium and long term to ensure the team... ..., training and time off Coordinate leave requests across centers to make sure the team has sufficient coverage for the work....
- ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.... ...are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center....
- ...Opportunities for Internal Mobility Job Purpose The Operations Manager will provide leadership and guidance to offshore RCM Partners... ...experience ~5+ years' experience managing and leading a call center environment/business office/professional services CBO or MSO...
- ...Alibaba Cloud is looking for a Data Center IT Operations Manager to join our team! The ideal candidate will possess experience in IT Operations Management within a Data Center environment. Job responsibilities: IT Operations & Availability: Lead the end-to-end...
- HR Manager oversees all people-related functions, from recruiting, hiring, and onboarding to training, performance, benefits, and employee... ...and organizational goals. SALARY RANGE: Php 50,000-53,000 WORK LOCATIONS: Ortigas Center Pasig WORK SCHEDULE: 8:30 am-6:30 pm
- ...People and Culture Contract Type Permanent Reporting to P&C SD - Service Delivery Director Employee Life Cycle - Center Process Manager The Employee Life Cycle (ELC) Manager is responsible for ensuring the smooth, compliant, and high-quality delivery of...
- ...Beckel Company: Hedcor, Inc. Department: National Operations and Control Center Employment Type: Casual Work Arrangement: On-Site This position shall be responsible for managing the operations of the NOCC which includes the 1RE group plants (ROR, Wind &...
- ...Learn more: jti.com Role: Permanent Please apply until January 12, 2026 Reporting & Analytics Center Process Manager The Reporting and Analytics Center Process Manager is accountable for setting the vision, operating model, and standards...
- ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.... .... We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction...
- ...and purpose at the forefront, fostering a unique branch culture centered around integrity, collaboration, and customer care. The bank... ...and future-ready. Role Description The Relationship Manager for the Relationship Banking Center is a full-time, on-site role...
- We are looking for a highly experienced and strategic Contact Center Management Head to lead multi-channel customer service operations for a major organization. This role requires a proven leader who can manage large teams and outsourced vendors while driving customer...
- ...Voice & Telecom Architecture Design voice workflows integrating CCAI with PBX, telephony platforms, SIP trunks, CTI , and queue management tools Partner with telecom, network, and infrastructure teams to ensure voice channel stability Optimize call routing, IVR...
- ...We are seeking a Senior Telecommunications & Call Center Operations Manager with deep call center leadership experience and a solid understanding of telecommunications, networking, and WiFi-based technical support environments . This role owns the performance, structure...
- ...bottom; padding: 0px; margin: 0px; text-indent: 0px; text-align: center;' Company: Dialpad Location: Pasig, Manila, Philippines... ..., Persistent, and Empathetic . Your Role As a Project Manager, you are customer-centric, organized, and genuinely enjoy helping...
- ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.... ...a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our...
- ...Work Schedule: Dayshift Location: Mandaluyong Industry: Media Industry The Contact Center Management Head leads and supervises all aspects of customer care, including handling escalations, fulfillment, technical field support, and branch or customer experience...
- ...Job Title: Call Center Agent Work Arrangement: Remote (Philippines) Job Type: Full time Work Location: Philippines Outbound... ...close lead/sales Data entry to update customer relationship management (CRM) software Respond to emails Create reports using...
- ...Selling and Customer Support Activities Achievement of Sales goals and Contact Center metrics Contributes to team achievement of service metrics and all Contact Center goals Manages all calls in a professional, timely and appropriate manner. Answers incoming...
- ...Role We're looking for a confident, reliable, and tech-savvy Call Center Representative to join our team. In this role, you'll use a... ...SMS with the goal of scheduling in-person appointments. You'll manage multiple conversations at once, assist in tracking lead responses...
- ...responsible for monitoring, maintaining, and troubleshooting network and system issues within the Network Operations Center (NOC). This role involves real-time management of network infrastructure, ensuring optimal performance, uptime, and security. The NOC Analyst collaborates...
- ...heart. Role Description This is a full-time on-site role, located in Quezon City, for a Relationship Manager in the Relationship Banking Center. The Relationship Manager will be responsible for acquiring new business, managing and growing assigned client portfolios...
- ...Qualifications: College graduate with a Bachelor's degree At least 2 years of relevant experience as an Assistant Manager or Supervisor Strong computer skills, including advanced MS Office proficiency Excellent people management and performance coaching skills...
- ...incident situations, this role is built for you. You'll be at the center of enterprise IT operations — keeping services healthy,... ...teams. Operate and enhance monitoring, observability, and event management tools. Maintain service health dashboards and availability reports...
- We are looking for a Call Center Coordinator to be the first point of contact for our customers. In this role, you will handle incoming... ..., including billable engagements Work closely with team management and Accounts Receivable to ensure billable work is properly tracked...
- ...decisions, drives innovation and delivers better business results. Opportunity Overview The Accounts Payable Center of Excellence Project Manager will be a part of dedicated organizational unit that centralizes expertise, processes, and best practices for accounts...
- ...software, and networking concepts. • Strong troubleshooting and problem-solving skills. • Excellent verbal and written communication skills. • Ability to multitask, prioritize, and manage time effectively. • Customer-oriented mindset with attention to detail....
- ...The Customer Service Rep is responsible for supporting all order management (SPLUS) in APAC. Main job is to process all orders and dispatch... ...the target SLA Will have some specific task to the Call Center like specialization of accounts/customers or added reporting modules...
- Responsibilities: Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization Technology & Innovation: Background in evaluating and integrating new tools like AI, automation, and analytics to...
- ...Overview: Operates the reservation system of Bayanihan Center Halls and meeting rooms Implements division approved systems... ...of related work experience Preferably with experience in managing systems and workflows We are committed to providing...
- ...Responsible for the operation and maintenance of the cloud data center site, responsible for on-site reliability and associate project... ..., and third-party equipment) according to the guide, such as management port configuration, Raid, and initial configuration of the switch...