Call jobs in Negros Occidental

 ...and professionally to customer inquiries via phone, email, and chat Resolve customer issues and complaints with a focus on first-call resolution Maintain accurate and comprehensive records of customer interactions Collaborate with team members to improve customer... 

 ...Familiarity with Helpshift, Zendesk or other ticketing platforms, Google suite;  Flexibility with working weekends and to be on call occasionally is a plus. Benefits What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities... 

 ...Key Responsibilities Troubleshoot complex VoIP platform issues including mobile push notifications, video (SnapHD/WebRTC), call flows, faxing, provisioning, and one-way/no-audio scenarios. Perform advanced system troubleshooting across Linux and... 

We are looking for motivated and customer-focused individuals to join our team as Call Center Agents / Customer Service Representatives. The role involves assisting customers by answering inquiries, resolving concerns, and providing excellent customer service through phone... 

BACOLOD BPO HIRING — SHS GRADS, HS GRADS (OLD CURRICULUM), & COLLEGE GRADS WELCOME! CONNECTED WITH TOP BPO COMPANIES IN BACOLOD CITY AREA Get matched with leading BPO companies in Bacolod City, Lacson Street, The Upper East, and nearby Negros Occidental business districts...

 ...other enablement tools. Communication: Exceptional phone presence and written communication skills; you must be comfortable cold-calling property owners, developers, and integrators. Mindset: A "start-up" mentality—you are self-motivated, resilient, and ready to pivot... 

 ...handled over the phone, technical support representatives will schedule a repair crew to fix problems on-site. • Keep logs of all calls answered and addressed, including dates and times. • Check for customer problems and fixes in the solutions database, and add new information... 

 ...Liaise with clients to gauge their needs. Work with staff to accomplish tasks. Contact vendors for outsourced services. Receive phone calls and respond to emails from clients. Find a suitable venue for events and book the venue in a timely manner. Requirements: A... 

Key Responsibilities: • Design and maintain categories, phrases, and acoustic models to identify call drivers and agent behaviors. • Perform call redaction to mask sensitive information, ensuring strict adherence to privacy and data protection regulations. • Generate... 

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via... 

 ...BACOLOD HIRING | NO EXPERIENCE NEEDED | SHS / HS GRAD ⸻ BACOLOD CITY JOB OPENING - START YOUR BPO CAREER TODAY Looking for a call center job in Bacolod City even without experience? This is your chance to start your career with Transcom Bacolod Accepting... 

 ...Amenable to shifting schedules, including night shifts and holidays As a Customer Service Representative, you will: Handle calls, chat, or email inquiries from global customers Provide support for billing, product, or technical-related concerns Deliver...