Search Results: 23 vacancies
Exciting Job Opportunity! Join Our Team!
Position: Call Center Agent
Are you excited about providing exceptional customer service? We're hiring a Customer Service Representative. The role is for our ride-sharing account in the beautiful province of Bohol.
Your...
METACOM
Tagbilaran City, Bohol
more than 2 months ago
18000 Php
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*What we can offer?*
• HMO Benefits
• Shift Schedule (Day shift/Mid shift/Night shift)
• Pioneer, Non-voice, and Easy Accounts Available
• Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
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*Responsibilities*
• Communicate with customers...
Metacom BPO Solutions
Tagbilaran City, Bohol
25 days ago
Job Description
Your Key Responsibilities:
Deliver top-notch customer service to our Ride Sharing clients.
Assist users with inquiries, troubleshoot issues, and ensure a positive experience.
Maintain accurate and detailed records of customer interactions.
Perks...
...This is a remote position.
The Call Center Agent will be answering inbound calls converting them to leads and later to towing jobs.
DUTIES AND RESPONSIBILITIES:
1. Responsible for managing a whole lot of incoming and outgoing calls in the...
19000 Php
...customers, ensuring their needs are met and issues are resolved in a timely manner.
Responsibilities:
• Handle inbound and outbound calls from healthcare account customers, providing assistance, answering inquiries, and resolving issues.
• Maintain a high level of...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
6 days ago
19000 Php
...written communication skills
• Must be willing to work onsite in Tagbilaran City, Bohol
JOB RESPONSIBILITIES:
• Manage incoming calls from customers
• Assess customer's needs and guide the customer accordingly
• Maintains acceptable call lengths while remaining...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
19000 Php
...a must
• Excellent communication skills
• Ability to work well in a team environment
KEY RESPONSIBILITIES:
• Manage incoming calls from customers
• Assess customer's needs and guide the customer accordingly
• Maintains acceptable call lengths while remaining friendly...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
19000 Php
...verbal and written communication skills
• Must be open to work onsite in Tagbilaran City, Bohol
JOB DUTIES:
• Respond to incoming calls from customers
• Assess customer's needs and guide them efficiently
• Maintain friendly, informative, and helpful communication...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
19000 Php
...product features, pricing, and order status.
• Resolve customer complaints and concerns with empathy and patience, aiming for first-call resolution whenever possible.
• Process orders, returns, and exchanges according to company policies and procedures.
• Maintain...
Ibex Global Solutions Philippines Inc.
Tagbilaran City, Bohol
a month ago
...Centers.
How will you contribute?
Assists the Business Relationship Manager in achieving sales goals.
Prepares Monthly Sales Call Plans and Daily Sales Call Report to ensure that action plans, sales call results, client data, and other key information are...
...Job Location - Tagbilaran City, Bohol
Teammate Job Description
As a Teammate, you will receive inbound and/or place outbound calls. You will provide accurate and timely responses for inquiries coming through email and live chat support channels. You will filter content...
...Manage incoming calls from customers.
Assess customer’s needs and guide the customer accordingly.
Use customer service and critical thinking skills to resolve the customers’ issues and ease their concerns.
Maintain acceptable call lengths while remaining friendly...
...motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally.
DUTIES AND RESPONSIBILITIES:
Provides direction and guidance to guarantee consistent achievement...
...The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client’s quality values and methodology.
Monitoring of Calls – 15-30 calls per day
Daily/weekly/monthly reports and other communication materials to highlight...
...Monitors real-time call volume and schedule conformance to efficiently utilize staffing resources and to meet any necessary contractual obligations
Coordinates and manages same day and/or short term off-line event scheduling for call center agents while maintaining...
...The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the...
...The candidate MUST have experience when it comes to the following services provided below:
(Experience may be from taking calls, customer service or a previous technician of the ff. service)
● Moving
● Heating, ventilation, and air conditioning
● Home...
...Representative to expand consumer base.
Ensure achievement of area target outlet coverage, SKU offtake, numeric and weighted distribution, call efficiency, outlet drop size, OOS control, and effective merchandising.
YOU ARE:
Preferably college graduate or...
...travel arrangements and accommodations as needed.
Manage calendars and schedule appointments for team members.
Handle incoming calls and emails, responding to inquiries and forwarding important messages.
Assist with basic bookkeeping tasks, such as invoicing and...
...SPAR and PCV report
# Credit limit utilization based on average sales per month
# Synching report (e.g. late sync, gap from last call vs last time out/van sales)
# Multiple sales of outlets per week taking into consideration occasional fluctuations
# Review of...
