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40000 Php
Responsibilities: 1. Monitor agent performance to ensure SLA and KPI targets are met. 2. Provide real-time Q&A support, handle escalations, and coach agents. 3. Troubleshoot complex or escalated cases. 4. Identify risks and escalate appropriately in daily operations...Welsend Global Services Inc.
Taguiga month ago35000 Php
Responsibilities: 1. Evaluate and score service channel sessions according to QA standards. 2. Provide QA reports to management and agents. 3. Develop and implement monthly quality inspection plans. 4. Suggest quality improvements to management. 5. Ensure QC coverage...Welsend Global Services Inc.
Taguiga month ago40000 Php
Responsibilities: 1. Develop and execute monthly training plans. 2. Conduct onboarding, refresher, and process update training. 3. Provide performance feedback and assessments during training. 4. Deliver advanced training on service skills and awareness. Qualifications...Welsend Global Services Inc.
Taguiga month ago27000 Php
Start Your Career with Us and Make an Impact! We're looking for dynamic and driven individuals who are eager to make a difference. Whether you thrive in voice or non-voice roles, we want you to join our team and contribute to our shared success. What’s In It For ...DreamTech Careers
Taguiga month ago27000 Php
Start Your Career with Us and Make an Impact! We're looking for dynamic and driven individuals who are eager to make a difference. Whether you thrive in voice or non-voice roles, we want you to join our team and contribute to our shared success. What’s In It For You...GrayLine Orbit
Taguigmore than 2 months ago27000 Php
Unlock a Bright Future with Us! Are you ready to take the next step in your career? We're looking for motivated and enthusiastic individuals who are eager to grow, thrive, and make a difference! Join our vibrant and supportive team where exciting opportunities await....Orbit Grand Careers
Taguigmore than 2 months ago20000 Php
We are looking for enthusiastic and goal-oriented Sales Associates / Customer Service Representatives to join our growing BPO team. Key Responsibilities: • Engage with customers via phone, email, or chat to provide support and promote products/services • Resolve...OrbitZ Tech
Taguiga month ago- ...local, single site services) Qualifications Five to ten years of experience in site management role, preferably gained from BPO and related industries Ability to analyze and prepare reports for Management on Contractual obligations (Service Level and internal...
28000 Php
...mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Demonstrate professionalism and patience when interacting with customers. • Address customer...BPO Telesys Hiring Hub
Taguiga month ago75000 Php
...Salary Range: ₱70,000-₱80,000 Start Date: ASAP Work Schedule: Night Shift Qualifications: 1 to 2 years of sales experience in a BPO environment Fluent in Mandarin (native or non-native speakers are welcome) Strong English communication skills Willing to work onsite...GGIS Services
Taguiga month ago- Operations Manager (Customer Service /Sales/BPO) Position Description Main Job Purpose The Service Delivery Manager is accountable for planning, delivering, operating, monitoring and maintaining a stable, secure and responsive support to CGI’s client/s for specific...
- ...We are seeking an experienced Mandarin-English bilingual professional to join our IT BPO team in a leadership or quality role. Depending on your expertise, you may manage frontline teams, lead service quality initiatives, or oversee day-to-day IT operations. This position...
- ...Taguig). Able to start ASAP Education and other requirements: Minimum experience of 4 years with customer service in the BPO/BPM industry Bachelor's degree in any course Minimum B2 Level Spanish Proficiency based on CEFR or Berlitz A minimum of 3...
- ...leader responsibilities not limited to time keeping check Qualifications At least 3 years experience as a Team leader in a BPO industry Must have a good understanding of a "services business" in a technical support environment Proven experience as a Team Leader...
40000 Php
...in Accountancy or any related business course. At least 2-3 years of work experience in a relevant or related role/capacity in the BPO industry. Work experience must be relevant to the fields of Accounting and Finance plus customer service. WORK CONDITION: * Onsite...WHR Global Consulting
Taguig14 days ago- ...subjects Excellent verbal and written English communication skills At least 6 months to 1 year of customer service experience preferred (BPO/Healthcare/Finance an advantage) Willing to work onsite in Taguig Willing to work on a night shift schedule Strong attention to...
VCC Link
Taguig11 days ago 23000 Php
• Monitor Phone Checking for answers from management company so call returns are done in a well timed way. • Follow-up with users within a 24-hour interval regarding the preliminary telephone call up. Even if it is to just touch base and let consumer know request is still...Telesys
Taguiga month ago- Customer Service Representative (Financial Voice - With or Without BPO Experience) Position Description Customer Service Associate’s job function is to deliver excellent customer service in addressing customer queries/concerns received either from voice or non-voice...
24000 Php
...mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Support customers with account-related questions, such as billing, technical issues, product...BPO Telesys Solutions Hub
Taguiga month ago23000 Php
Join the Alorica Family - Exciting Career Opportunity Awaits! Ready to start your career at one of the top BPO companies in the Philippines? Alorica is excited to offer you the chance to join our team as a Call Center Agent. Whether you're new to the industry or experienced...JobsAvenuePH
Taguig29 days ago21000 Php
...clients — and that means thousands of openings across our Metro Manila, Luzon, Visayas, and Mindanao sites. Whether you're a seasoned BPO agent or completely new to the industry, there’s a place for you here. What Makes Alorica Different? We welcome newbies. No...JobsAvenuePH
Taguig22 days ago28000 Php
Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and company guidelines...Telesys Hiring Hub PH
Taguig24 days ago25000 Php
...by: John Christopher Briagas - Non-Employee Referral Program Location: Everise BGC Fort Job Type: Full-Time | Onsite Industry: BPO / Call Center / Customer Support Company: Everise Philippines Why Join Everise? No BPO experience? No problem. Open to fresh...JobsAvenuePH
Taguiga month ago28000 Php
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately ...Telesys Hiring Hub PH
Taguiga month ago- ...services. And it’s been 15 years that their company works in the industries. Position: Accountant Company Industry: Insurance-focused BPO company Work Location: Taguig City Work Schedule: 9AM - 6 PM (weekends off) Salary: Php35,000-Php50,000 Work Set Up: Work on Site...
JK.hiring30
Taguigmore than 2 months ago - ...expectation. It’s been over 26 years that their company established in these industries. Position: HRBP Manager Company Industry: BPO Company Work Location: Taguig City Work Schedule: Monday-Friday (Nightshift) Salary: To Be Determined Work Set Up: Onsite...
JK.hiring30
Taguigmore than 2 months ago - ...- 13th month pay JOB REQUIREMENTS: - Bachelor Degree Holder - At least 4 years of work experience in end-to-end recruitment of BPO - Experience handling hiring for banking, finance, wealth is an advantage - Can start as soon as possible - Willing to work onsite...
JKILC
Taguiga month ago 35000 Php
...Supervisor to lead a team in the Travel & Hospitality sector. The ideal candidate will have a background in airlines, travel, or hospitality BPO and demonstrate strong leadership and team management skills. Qualifications: 1-2 years’ experience as a Team Lead or Supervisor...Neksjob Philippines
Taguiga month ago80000 Php
...They offer consulting services, digital, IT solutions, and other services. Position: Digital Learning Consultant Company Industry: BPO Company/ IT Company Location: Mandaluyong Salary Offer: Php 80,000 Work Schedule: Shifting Schedule Work Set Up: Hybrid Set up...J-K Network Services
Taguigmore than 2 months ago- ...considerable proven industrial experience and track record. • With at least 4-5 years of work experience in end-to-end recruitment of BPO or agent-level hiring. • Strong analytical and decision-making skills • Strong verbal and written communication skills. • Highly...
ADDFORCE Human Resource Solutions INC
Taguigmore than 2 months ago
