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- ...Job Title: BPO Trainer About the Role: We are looking for an experienced and versatile Call Center Trainer to support our growing team of customer service and support agents. You will lead onboarding and ongoing training sessions focused on product knowledge, customer...Remote job
- Job Summary: Responsible for updating, enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilities: Partners with department...
- ...ABOUT US: CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise...
- To train, support and mentor associates on required skills per client request To assist the Training Supervisor with tasks and responsibilities related to the post To set a timeline or training calendar cycle, which promotes increased operational efficiency To...
- ...flexible shifts as needed (Night Shift). Must be willing to support BOTH Sites (Binan Laguna and Taguig) Nice to Have Experience in corporate, BPO, or academy training Background in learning evaluation and reporting Instructional Design or L&D certification...
- Job Summary The Team Supervisor/Lead will oversee a team of analysts and senior analysts within the process function. The ideal candidate should display a strong commitment to providing excellent service when interacting with clients, process stakeholders, and operations...
- ...center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
- As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven...
- ...Job Title: Business Development Manager - BPO Location: Flexible Work Arrangement (Philippines/Sri Lanka/India/Other locations) Role Overview FBC Asia Pacific Inc. is seeking a results-driven Business Development Manager to drive recurring revenue growth within...
- ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Team Lead to join our team in Quezon City, National Capital Region (PH-00), Philippines (PH). 'Position Overview: The Team...
40000 Php
Full Cycle Recruiter (Remote – Philippines) Location: Remote Salary: PHP 40,000/month + Performance Bonuses Benefits: 10 days PTO, Annual Appraisal, Career Growth Opportunities, Healthcare Benefits Schedule: U.S. Hours About the Role SmartScale360 ...- Job Summary: We are seeking an experienced Trainer to support our banking operations account. The Trainer will be responsible for delivering high-quality training programs, facilitating learning sessions, and ensuring employees are equipped with the knowledge and ...
- Job description: We are looking for a Support Staff who is detail-oriented and skilled in executing transactions in any business system (like SAP, Oracle, iScala, etc.) and window-based activities, monitoring all related transactions, as well as updating organizational...
- ...center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
- Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide. We bring them a unique...
- Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need...
- ...course Experience - Work experience in the same or related role for at least 3 years - Work experience in the Travel Insurance domain - Exposure in the multinational BPO / Call Center industry - Strong background in managing customer-centric KPIs (CSAT, NPS, etc.)
- Position Overview: As a Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being...
- ...ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced BPO TRAINER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and...
- ...Operations Team Lead (BPO) Qualifications: Bachelor's degree in Computer Engineering, Information Technology, or any tech-related field Minimum of 2 years of experience as a Team Leader Background in managing a Technical Accounts Experience handling both...
- Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Training We are seeking a dynamic and experienced Training Manager to lead our training initiatives and drive employee development programs. The ideal candidate will ...
- ...experience, including several years in a senior or people-leadership role. ~ Prior exposure to staffing-led, recruitment, RPO, or BPO environments where speed and sales alignment are critical. ~ Hands-on leadership in HRIS or payroll system implementation or optimization...
- ...Education Required Qualifications ~ Bachelor's Degree Experience With at least 3-5 years of managerial experience in the BPO Industry Knowledge in QA Fundamentals and principles Proven interest in technology and how it is changing the world of work...
- ...contracts. Delivers and exceeds on all Team performance targets. Qualifications At least 3 years experience as a Team leader in a BPO industry Must have a good understanding of a 'services business' in a technical support environment Demonstrated expertise in...
- ...Economics, Engineering or any related field. 3-5 years of experience in QA analytics, CX analytics or business intelligence in a BPO setting. Non degree holder can be considered as long as min of 5 years' experience in the same capacity. Strong understanding of...
- ...HR Generalist (BPO) Ortigas Pasig Description · Manage end-to-end recruitment for (agents, support, and leadership positions), including high-volume and ramp hiring. · Conduct HR interviews onsite and offsite; screen candidates and endorse qualified applicants...
- ...Setup: Onsite (McKinley, Taguig) Urgency: Urgent Status: Active Account/Category/Campaign: Training We’re looking for a BPO Trainer who can deliver engaging training, strengthen team capabilities, and drive operational success through learning. Non-Negotiable...
- Work Setup: Onsite (Cebu) Urgency: Urgent Status: Active Account/Category/Campaign: Operations Non-Negotiable Requirements: Preferably with Travel background No specific number of months or years of experience required Key Responsibilities Team Leadership...
- Detail-oriented contact center analyst with strong experience in contact center metrics, advanced Excel reporting, and data visualization. Skilled in preparing and presenting weekly, monthly, and quarterly insights for leadership, building Power BI dashboards from centralized...
- The Global L&D Trainer is responsible for designing, delivering, and evaluating training programs that enhance employee skills, knowledge, and performance. This role ensures that learning initiatives align with organizational goals and foster a culture of continuous ...