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- A Senior Corporate Recruiter is responsible for the full spectrum of the hiring plan from identifying needs and shortlisting candidates to closing successful hires. The Senior's responsibility includes creating and publishing job ads, interviewing candidates and seeking...
- To train, support and mentor associates on required skills per client request To assist the Training Supervisor with tasks and responsibilities related to the post To set a timeline or training calendar cycle, which promotes increased operational efficiency To...
- Job description: We are looking for a Support Staff who is detail-oriented and skilled in executing transactions in any business system (like SAP, Oracle, iScala, etc.) and window-based activities, monitoring all related transactions, as well as updating organizational...
- ...center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
- ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Team Lead to join our team in Quezon City, National Capital Region (PH-00), Philippines (PH). 'Position Overview: The Team...
- ...center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
- Job Summary: Responsible for updating, enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilities: Partners with department...
- ...ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced BPO TRAINER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and...
- Healthcare Recruiter About This Position We are looking to scale this recruitment team exponentially in the near future. This is a key position that will kick start that growth. If you are looking at aggressive growth for your career and have extraordinary head hunting...
- ...Job Title: Operations Manager - BPO Experience: Minimum 6 years Location: Cebu City Skills and Experience: ~ Excellent written and oral communication skills ~6+ years of experience in a leadership role for contact centers, Mortgage Domain ~ Must have experience...
- ...Company Description XtendOps is an AI-powered BPO designed for delivering modern customer experience by combining skilled CX operations, custom AI agents, and its innovative operating system, XOOS. The company offers support across multiple channels like chat, email...
- Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. • Accurately document all incidents and actions taken in...
- ...Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum of 3 years of HR experience, preferably in a BPO, MSP, or corporate environment. Strong knowledge of Philippine labor laws, regulations, and HR best practices. Excellent...
- Detail-oriented contact center analyst with strong experience in contact center metrics, advanced Excel reporting, and data visualization. Skilled in preparing and presenting weekly, monthly, and quarterly insights for leadership, building Power BI dashboards from centralized...
- ...Economics, Engineering or any related field. 3-5 years of experience in QA analytics, CX analytics or business intelligence in a BPO setting. Non degree holder can be considered as long as min of 5 years' experience in the same capacity. Strong understanding of...
- Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need...
- Description Manage and resolve customer inquiries via calls, emails, and chats. Provide exceptional customer service experiences to ensure high satisfaction levels. Coordinate with team members to streamline processes and improve efficiency. Maintain accurate...
- ...BPO Trainer (Mobility Account) Job Qualifications Education: Strictly a College Graduate of Computer Engineering (CEC) , Information Technology (IT) , or any tech-related course. BPO Experience: At least 1 year of experience as a Trainer within the BPO...
- ...Minimum Requirements: College graduate (any field) At least 2 years of experience as a QA Lead or Senior QA Analyst in the BPO industry Working knowledge of root cause analysis, error detection, and SBI feedback Comfortable working with data and following...
- The Global L&D Trainer is responsible for designing, delivering, and evaluating training programs that enhance employee skills, knowledge, and performance. This role ensures that learning initiatives align with organizational goals and foster a culture of continuous ...
- ...specializing in placing Philippine-based remote professionals for US clients . The ideal candidate has hands-on experience in BPO/RPO or offshore staffing environments , understands US client expectations, and thrives in high-volume, quality-driven recruitment...
- Position : Company Nurse Overview : The Company Nurse provides essential professional nursing care to employees, promoting their comfort and well-being, while also supporting physicians during medical examinations and treatments. Key Responsibilities : ...
- ...Qualifications: Bachelors Degree or equivalent Minimum 6 months experience as a trainer and overall 2 years experience in the BPO industry Preferably with experience in non-voice process training Has experience in conducting new hire refresher and...
- Training Manager is responsible for the design, development, and delivery of strategic and tactical leadership, management and professional development training programs for CSR. The Training Manager is in charge of administrating the training programs within an account...
- About the Company: DITO Telecommunity Corporation is the third largest telecommunications provider in the Philippines. It is a joint venture company comprised of Udenna Corporation, Chelsea Logistics Holdings Corp., and China Telecommunications Corporation. We are committed...
- ...and maintain team-building activities. Qualification At least one (1) year of experience as an Operations Supervisor in the BPO industry. Knowledgeable in day-to-day operations of the BPO Industry. Experience in managing a team performance, monitoring...
- Role and Responsibilities for Manager Transitions: ● Engage business lines to understand migration requirements ● Devise detailed project plan to execute the migration ● Co-ordinate with various teams to ensure deliverables are met ● Escalate issues in a timely...
- This is Direct hire - Permanent role to our client - Specific position: PGM – Finance & Accounting (VP Level) The salary range on this post is NOT the actual Budget of our client. Salary offer depends on your skills and experience and for approval of our client's management...
- ...support employee movement within accounts. · Handle employee relations concerns, disciplinary actions, and HR inquiries in a fast-paced BPO environment. · Maintain accurate employee records, attendance, leave tracking, and HR databases. · Support employee engagement,...
- ...experience in soft skills and customer service. Requirements: Graduate of any 4-year course. At least 4 years of total BPO work experience with 2 years of experience as a trainer in the BPO/shared services industry. Preferably with a background or...