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- ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Manager to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH). Position: BPO Manager We are seeking a dedicated...
- ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Supervisor to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH). Position: Supervisor We are seeking a BPO...
- ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Senior Director to join our team in Manila, National Capital Region (PH-00), Philippines (PH). We are looking for a result-...
- Performs clinical reviews needed to resolve and process appeals by reviewing medical records and clinical data to determine medical necessity for services in accordance with policies, guidelines, and National Committee for Quality Assurance (NCQA) standards. Roles...
- Overview: You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment...
- ...Job Title: BPO Trainer About the Role: We are looking for an experienced and versatile Call Center Trainer to support our growing team of customer service and support agents. You will lead onboarding and ongoing training sessions focused on product knowledge, customer...Remote job
- ...experience as an Operations Supervisor or in a similar leadership role ~ Strong background in Customer Service Operations ~ With BPO Experience ~ Open to experienced Team Leaders with 6+ years of Travel & Hospitality experience seeking career progression ~ Strong...
- Job Summary: Responsible for updating, enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilities: Partners with department...
- Position Overview: As a Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being...
- ...Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork...
- About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition...
- ...flexible shifts as needed (Night Shift). Must be willing to support BOTH Sites (Binan Laguna and Taguig) Nice to Have Experience in corporate, BPO, or academy training Background in learning evaluation and reporting Instructional Design or L&D certification...
40000 Php
Full Cycle Recruiter (Remote – Philippines) Location: Remote Salary: PHP 40,000/month + Performance Bonuses Benefits: 10 days PTO, Annual Appraisal, Career Growth Opportunities, Healthcare Benefits Schedule: U.S. Hours About the Role SmartScale360 ...- ...center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
- Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Training We are seeking a dynamic and experienced Training Manager to lead our training initiatives and drive employee development programs. The ideal candidate will ...
- Some jobs require capes. This one just requires a headset, a friendly voice, and a cool head. Unity Communications is looking for a Patient Service Coordinator who can bring both golden retriever and Virgo energy to the table—approachable but organized. In this role...
- ...Requirements: Bachelor's degree graduate, any field Professional experience in Leadership in Quality Dept in a Shared Service or BPO environment At least 7 years in the BPO industry with customer service, and tech background At least 5 years in leadership...
- ...Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Training We’re looking for a BPO Trainer who can deliver engaging training, strengthen team capabilities, and drive operational success through learning. Non-Negotiable...
- ...Operations Team Lead (BPO) Qualifications: Bachelor's degree in Computer Engineering, Information Technology, or any tech-related field Minimum of 2 years of experience as a Team Leader Background in managing a Technical Accounts Experience handling both...
- Job Summary: We are seeking an experienced Trainer to support our banking operations account. The Trainer will be responsible for delivering high-quality training programs, facilitating learning sessions, and ensuring employees are equipped with the knowledge and ...
21000 - 30000 Php
...call by completing all required activity in order to fulfill customer requests Requirements: Minimum 1 year experience in BPO Industry. Experience with Financial account in BPO Industry is an advantage but not required. Strong and developed...- ...満足度調査・ヒアリング ・サービス改善に向けた意見収集と分析 5.その他 ・事業・業務改善、マニュアル整備 求める人材 ・大学卒 ・PC基本操作（Google Workspace、Excelなど） 歓迎条件 ・BPOやオンラインチームのマネジメント経験 ・建築・不動産・図面関連の知識 ・営業やカスタマー対応の経験 求める人物像 ・指示待ちではなく、主体的に動ける方 ・チームで協力して働ける方 ・慎重かつ正確な確認ができる方 ・将来的にマネージャーを目指す意欲のある方...
- ...course Experience - Work experience in the same or related role for at least 3 years - Work experience in the Travel Insurance domain - Exposure in the multinational BPO / Call Center industry - Strong background in managing customer-centric KPIs (CSAT, NPS, etc.)
- Work Setup: Onsite (Cebu) Account/Category/Campaign: Operations Non-Negotiable Requirements: Preferably with Travel background No specific number of months or years of experience required Key Responsibilities Team Leadership: Hiring, training, scheduling...
- Work Setup: Onsite (McKinley, Taguig) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience...
- Picture this: a deal is almost closed—but there are still details to finalize, documents to follow up on, and meetings to coordinate. One extra set of hands can make all the difference in getting it across the finish line. That’s where you come in. Unity Communications...
- You know that feeling when payday comes in and everything just… makes sense? No missing hours, no surprise deductions, no follow-ups needed. Just clean, accurate, stress-free pay. That’s not luck—that’s someone behind the scenes doing the job right! Unity Communications...
- Your ability to naturally communicate with people while helping address their concerns is a gift—one that should be optimized and honed. No matter how long, your experience in helping deal with urgent or complex issues is exactly what we need for our customer-centric team...
- ...driven Sales Manager to lead client acquisition and drive revenue growth. This role is ideal for someone with strong experience in BPO/outsourcing sales or AEC-related services, who thrives in a fully remote, fast-paced environment. Key Responsibilities Identify...Remote job
- ...Want to look for a career in BPO industry This is the right opportunity for you. A direct hire for a financial technology company that processes payments and offers services to merchants, consumers, and issuers. RESPONSIBILITIES: You will: Resolves client...