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25000 Php
...Qualifications: • At least 18 years old and above • High school or senior high school graduates are welcome to apply • With or Without work/BPO experience • With good communication skills • Computer Literate • Excellent problem-solving and decision-making abilities •...28000 Php
...call resolution prioritizing customer satisfaction. Perform basic troubleshooting when necessary. Qualifications: With or without BPO Experience At least High School Graduate (Old curriculum) / ALS Graduate Excellent phone etiquette and excellent verbal, written,...28000 Php
Address customer complaints, offer solutions, and follow up. Manage account changes, upgrades, cancellations, and refunds. Stay updated on products and promotions to inform customers. Follow company policies on calls, privacy, and quality.28000 Php
Job Summary: Join as a Call Center Agent and be the first point of contact for customers. Handle inquiries, resolve issues, and provide excellent service to ensure a positive experience. Qualifications: • High school diploma (college preferred). • Excellent verbal...- ...Description We are looking for a BPO Dispatch Support Specialist to join our dynamic team in Southeast Asia. The ideal candidate will have experience in dispatch operations within a BPO setting, demonstrating strong communication and organizational skills to facilitate...
600000 Php per year
Circa Logica Group® is an award-winning training, consulting, and human resources organization in the Philippines, renowned for delivering top-tier, strategic, and passion-driven solutions and advisory services that enable organizations of all sizes to thrive. Serving ...- ...Position: Team Lead Customer Service (BPO) Number of hours: 40 Hrs/week Schedule: TBD Job Summary: We are seeking a motivated and experienced Team Lead Customer Service to oversee and guide a team of customer service representatives in a fast-paced...
28000 Php
...for? • Open to candidates who completed college no experience required • Open to High School and Senior High School Graduates with BPO experience • Excellent to above-average English communication skills • BPO experience is a plus but not necessary • Can do onsite...- Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the...
24000 Php
...mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Why Join Us? Competitive Salary - Up to 28K Exciting 30K Sign-On Bonus Flexible shifts - Day, Night, and Graveyard...- Responsibilities: Transcription: Listen to live or recorded calls and take notes of key points discussed. Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information. Schedule Coordination...
28000 Php
Effectively identify, troubleshoot, and resolve customer concerns. Escalate complex issues to the appropriate team when needed while maintaining a high level of customer satisfaction. Recognize opportunities to retain customers by presenting alternative solutions, special...25000 Php
• Informs users about assistance offered and analyzes consumer necessities. • Provides practical information, exercising and aid to lower level staff members. • Provides help, coaching and troubleshooting help to lower level staff members.28000 Php
We are continuously looking for candidates for our team. Job Responsibilities: • Communicates with customer on the phone or by way of written correspondence to deal with concerns. • Resolves customer issues on the first call/contact whenever possible without having...28000 Php
Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer interactions follow industry regulations and company guidelines...33000 Php
...above • Completed High school (old or new curriculum) • Good to excellent in verbal, listening, and communication skills. • with BPO experience is a plus but NOT required Further details will be discussed during the interview. We have limited job offers available...40000 Php
...Administration, Office Management, or related field At least 3-5 years of experience in office or operations management, preferably in a BPO, or international setting Strong leadership and team coordination skills With decisions making skills Excellent verbal and written...60000 Php
...related field. At 1-2 years of relevant experience as an Accountant handling US clients and U.S. Income Tax. Experience working in a BPO Company is an advantage. Amendable to work in Nightshift. Amendable to work onsite. Job Responsibilities: Prepare bank...18000 Php
...Associates. Qualifications: • At least High School/SHS graduate • Excellent English communication skills • At least with 6 months BPO/ Customer Care experience • Earn up to PHP18K monthly salary • Amenable to work on site if required • must be fully vaccinated...100000 Php
...customer requests. Qualifications: At least 1 year of work-related experience in a Japanese-speaking environment (customer service, BPO, or similar). Native Japanese speakers OR individuals with N1/N2 proficiency in the Japanese language. Fluent in both Japanese and...33000 Php
Basic Functions Responsible for taking charge of operational efficiency with analytical skills and keen eye for detail. Monitor and analyze real-time data to optimize agent performance, workflow distribution. Make timely adjustments to meet service level agreements and...28000 Php
...mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: Offer precise information and support on account management, game features, technical concerns,...35000 Php
Qualifications: Completed 4-year medical-allied course Minimum of 2-years of experience in medical transcription Familiarity with medical terminology, including Grossing, Microscopic, and Final Diagnosis descriptions. Proficient in using LIS or LigoLab or similar ...30000 Php
...as assigned Requirements Candidate must possess at least a Bachelors/College Degree At least 2 years of work experience in the BPO setting as a Quality Analyst Strong organizational, interpersonal and time management skills Familiarity with Operational Excellence...24000 Php
Collections Shifting Schedule Onsite Fresher No work experience required High School Graduate (Old curriculum) or K12 Grad / ALS Graduate 28 Paid Leaves, HMO Plus 3 Dependents, Paid Trainings 13th Month Pay, Government Mandated Benefits40000 Php
Responsibilities: 1. Monitor agent performance to ensure SLA and KPI targets are met. 2. Provide real-time Q&A support, handle escalations, and coach agents. 3. Troubleshoot complex or escalated cases. 4. Identify risks and escalate appropriately in daily operations...70000 Php
Responsibilities: 1. Oversee the team’s daily operations, including attendance, performance, and communication. 2. Monitor team progress towards goals. 3. Analyze and report business performance data to Cainiao. 4. Evaluate team management performance. 5. Ensure...35000 Php
Responsibilities: 1. Evaluate and score service channel sessions according to QA standards. 2. Provide QA reports to management and agents. 3. Develop and implement monthly quality inspection plans. 4. Suggest quality improvements to management. 5. Ensure QC coverage...35000 Php
...Qualifications: Minimum of 2 years of experience in accounts payable or a related finance role Must have experience working in the BPO industry or a related industry Strong understanding of accounts payable principles, practices, and regulations Proficient in using...30000 Php
Travel Night Shift Onsite - 1 year international voice (with GDS Tool) BPO - High School Graduate (Old curriculum) / ALS Graduate Voice - Required GDS Tools: Sabre, Galileo, Apollo (familiarity codes and commands) - Onsite - Night - Day Off: Shifting schedule...