Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and ...
...resolution prioritizing customer satisfaction.
Perform basic troubleshooting when necessary.
Qualifications
With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
Excellent phone etiquette and excellent...
...customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications,... ...Technical Support Program
~6 Months experience in BPO Sales
~ Proven experience in supporting others with...
Asurion
Philippines
3 days ago
...CSR / TSR Industry: SaaS
Employment Type: Part-Time/Full-Time
Requirements:s:
Minimum of 1-year experience in Customer Support handling a blended account (email, calls, and chat)
Email management experience
Proven ability to meet KPIs consistently
Excellent...
...Global Founders Capital, HOF Capital, and Y Combinator. We're expanding rapidly across the globe and are looking for a talented Technical Support Executive to join us.
About The Role
As a Technical Support Executive, you will play a direct role in elevating user...
Payment Solutions Pte Ltd
Philippines
3 days ago
...time and focus on what truly matters to you. We believe that the importance of a balanced life goes beyond mere words. As a Technical Support Representative , you will leverage your technical expertise and familiarity with online platforms to deliver an exceptional customer...
...Job Description
Technical Support Analyst
Work Set-up: Work From Home
Shift: Nightshift
Job Description
You serve as a Systems/Technical Support Analyst part of the Technical Support Team,
who are responsible for production support. This may involve...
...users, including IT teams, and 3rd party vendors.
~ Apply knowledge of applications to effectively interpret and resolve client support issues.
~ Maintain an understanding of products and services.
~ Maintain a comprehensive understanding and support the back end...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
...work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Who Are We?
A fun,... ...service: 1 year (Preferred)
• Call center: 1 year (Preferred)
• Technical support: 1 year (Preferred)
Requirements:
• Must be able to...
...will soar to heights you've never seen before, rising alongside a leading company in the world of global connectivity. As a Technical Support Engineer , you will deliver essential customer support and resolve technical issues efficiently using various channels such as...
...worldwide and still growing. We are currently looking for a skilled engineer who can interact with our customers and distributors in technical support of our top-of-the-line products all over the world. Join us and build the future with ARKRAY!
Job Description
Provide...
...Job Summary
A SENIOR TECHNICAL Support 1 is generally assigned for the upkeep of the company's asset
deployed in different areas across the country via on-site and remote implementations. The
Technical Support 1 shall be analytical and sufficiently trained in...
...Paranaque City
Job Description:
This position mostly works behind the scenes, but may need to join a client call to guide/support a technical aspect of an implementation. This position will analyze data, preparing spreadsheets for data imports, mapping data to other...
...I. Job Summary
Technical Support 1 is generally assigned for the upkeep of the company's asset deployed in
different areas across the country via on-site and remote implementations. The Technical Support
1 shall be analytical and sufficiently trained in every aspect...
...stability for our teams, and enables us to build a world-class culture of excellence. And that’s how we empower a renewable world.
Technical Support Engineer
(Philippines)
Summary of Role
The Technical Support role represents SolarEdge in a professional call center...
Novasourcepower
Philippines
1 day ago
...General Duties
1. Direct and coordinate a team of Technical Support Engineers
2. Prioritize IT-related problems as they come in SMITH and escalate when necessary
3. Assign problems/tasks to Technical Support Engineers
4. Regularly analyze and review logs to...
...from GSM to VoIP applications, Value Added Services, Business Support Systems, and IoT services.
Key Responsibilities
Handle and... ...efficiently.
Use knowledge-based systems and other tools to deliver technical support solutions.
Ensuring to maintain the necessary skills...
Truphone
Philippines
3 days ago
...apassionforcustomer satisfactionand theskillsto troubleshoot in a technical environment?We’relooking forsomeonewho can quickly become an... ...that solve our customers’ biggest challenges.
As a Technical Support Analyst, you will be inahigh-exposure support position...
Avepoint
Philippines
1 day ago
...results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their... ...troubleshoot issues.
Escalate systems issues/limitations to Technical Services and track open items until resolved.
Exceed...
...Job Description
Assist to monitors key performance indicators in the implementation of maintenance projects
Support in the procurement of products, services, and other materials
Preparation of costing and checking on the availability of data for spare parts and...
...Customer/Technical Support Representative
Candidate must possess at least a Bachelor's/College Degree on Computer Science/Information Technology, Engineering (Computer), Engineering (Electronic and Communication).
Fresh Grad / Entry Level specializing in IT/Computer...
Santaisabel
Philippines
3 days ago
...doing:
Provides desk-side assistance in resolving technology support issues.
Performs installations, repairs, upgrades, backups... ...system security for the desktop environment.
Communicates highly technical information to both technical and nontechnical personnel....
...Advocates who are wizards at helping them figure out what they need to improve their support operations, fast! And we are always on the lookout for new talent!
So if you are:
A technical support evangelist who is driven to troubleshoot and navigate through multiple...
Zendesk, Inc.
Philippines
2 days ago
...engagement
Improved work-life balance
About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize...
...dedicated professionals, driven by our collective goal of
supporting clinicians to provide the best maternity care for everyone through... ..., part of the Harris Maternity family, is seeking a skilled technical
resource to join our busy, growing team. This position...
...make a personal impact on a global scale, and solve new challenges every day. Learn more about us at .
Description:
A Technical Support Associate – CORE (Customer Oriented Relations Experts) is the first line of customer support within STM (Security Technology Management...
Trustwave
Philippines
1 day ago
...empowered to do your best and be innovative?
The Role: French Technical Support Engineer
We are actively recruiting and interviewing for... ...(EE, ECE) or equivalent experience.
Preferably with BPO or customer service experience.
Preferably working experience...
Schneider Electric Norge AS
Philippines
3 days ago
...organization's products or services.
Qualifications:
At least SHS Graduate or 2nd year College Complete
With at least 1 year Technical Background Experience
Must have Knowledge in MySQL, SQbl
With Excellent Communication skills
Willing to work on site
Why...
We are urgently hiring of Call Center Agent for our Technical Account - Pasig Site!
Benefits
Competitive Salary
Paid Leaves... ...setup
Shifting
Qualifications
At least 2 years of BPO Technical Support Experience
At least High school graduate
Good to...