Bpo agent jobs in Dumaguete City, Negros Oriental

Lumikha needs a Voice Agent (or two) to join our team. Do you have good communication skills and a passion for helping people solve their...  ...problems? Then call us your new home. Lumikha is a boutique BPO focused on marketing and remote teams for back-office and... 

 ...Career Adventure Join Our Travel Help Desk Team! We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team Are you passionate about travel and making people's dreams come true Look no further! We are on the hunt for... 

Job Summary Main objectives and duties: 1. Call Handling. Resolves product or service problems by accurately understanding the customer's issue. Determine the cause of the problem, selecting the best solution to the problem and explaining to the customer the...

 ...Preferably Degree Holder of any course With at least 1 year BPO experience as Quality Analyst" "Performs random audit based on...  ...monitors the call quality and communication skills of the production agents and determine the need for special communication or soft-skills... 

 ...is a full-time remote role responsible for various day-to-day tasks, including building and managing relationships with insurance agents, driving business growth by promoting and selling insurance products, providing support and training to agents, analyzing market trends... 

 ...materials, including presentations, handouts, and job aids, that effectively convey essential information to new hires and tenured agents. # Ensure training materials are up-to-date, accurate, and aligned with company policies, procedures, and best practices. # Facilitate... 

 ...sales and Business Unit Engineering. Responsible for overall management of the Factory sites supporting and acting as the Registered Agent for the legal entity in the Philippines. Drives organization behavior and attitude towards customer satisfaction and works with... 

 ...program and seeks solutions to improve learning and overall performance. Participates during program evaluation. Monitors agent performance as a collaborativeeffort with the assigned mentor. 5. Reports Compiles training reports. Keeps training documents... 

 ...College Level or Preferably Degree Holder of any course 3-5 years BPO experience as Team Manager Analyze call center data and prepare reports for upper management. Evaluate staff effectiveness and performance annually or on an at-need basis. Lead team meetings... 

 ...College Level or Preferably Degree Holder of any course 3-5 years BPO experience as Team Leader Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets.... 

 ...skills ~ Experience managing multiple projects ~ Certified in Lean Six Sigma is an advantage ~ Contact Center industry experience (BPO) is a huge advantage plus but not required Overall Responsibilities Construct and maintain detailed documentation of business... 

 ...About Us: At TGS BPO,, we're not just an outsourcing company; we're a powerhouse of administrative excellence, dedicated to supporting international clients with unparalleled service. We're on the lookout for an exceptional staff to join our team and play a pivotal... 

 ...join our team at the Dumaguete and Ortigas Site! Qualifications Completion of at least 2 years in college Minimum of 1 year BPO experience Proficiency in technical troubleshooting, ranging from basic to advanced Strong values of honesty, goal-orientation,... 

 ...Must have solid technical expertise in the maintenance, development and operation of various facilities and equipment utlized in a BPO industry Must have working knowledge in construction projects & project management Must have advance knowledge on Client Management... 

 ...Qualifications: ~ College Level or Preferably Degree Holder of any course ~3-5 years BPO experience as a Team Manager Job Types: Full-time, Permanent Pay: Up to Php55,000.00 per month Benefits: Health insurance Opportunities for promotion Paid training... 

 ...part of Cognizant's success story! Job Requirements: Senior High School Graduate or Completed at least 2 years in college. No BPO experience required Willing to work on a Night Shift and Shifting Schedule. Work from home setup Must be residing in...