Search Results: 19 vacancies
13000 Php
Lumikha needs a Voice Agent (or two) to join our team.
Do you have good communication skills and a passion for helping people solve their problems? Then call us your new home.
Lumikha is a boutique BPO focused on marketing and remote teams for back-office and customer...
Atelier Lumikha
Dumaguete City, Negros Oriental
a month ago
...Job Summary
Main objectives and duties:
1. Call Handling.
Resolves product or service problems by accurately understanding the customer's issue.
Determine the cause of the problem, selecting the best solution to the problem and explaining to the customer the...
13000 Php
Dreaming of a Career Adventure? Join Our Travel Help Desk Team!
We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team
Are you passionate about travel and making people's dreams come true? Look no further! We...
Atelier Lumikha
Dumaguete City, Negros Oriental
a month ago
18000 Php
...travel client. At Lumikha, we're passionate about making travel dreams a reality and are looking for an experienced Customer Support Agent who shares this passion.
What We Offer:
- Competitive salary and benefits
- Opportunities for career advancement
- A...
Atelier Lumikha
Dumaguete City, Negros Oriental
a month ago
...performance.
Participates during program evaluation.
Monitors agent performance as a collaborativeeffort with the assigned mentor.... ...Conferences
~ Attends calibrations, meetings and conference calls over the phone.
7. Information Dissemination and Escalation...
...the agreed sampling to gauge quality performance and overall process adherence.
Closely monitors the call quality and communication skills of the production agents and determine the need for special communication or soft-skills training
Provides immediate and...
...materials, including presentations, handouts, and job aids, that effectively convey essential information to new hires and tenured agents.
# Ensure training materials are up-to-date, accurate, and aligned with company policies, procedures, and best practices.
# Facilitate...
...sales and Business Unit Engineering.
Responsible for overall management of the Factory sites supporting and acting as the Registered Agent for the legal entity in the Philippines.
Drives organization behavior and attitude towards customer satisfaction and works with...
Starz Advise Management Pte Ltd
Dumaguete City, Negros Oriental
23 hours ago
...Word, Excel, Visio, Access, etc.)
Ability to multi-task across various tasks with shifting priorities
Availability for off-hours calls
Travel Time:
0% - 25% Similar Jobs (1)
Master Supervisor I - Production EOL (QFN)
locations Philippines - Laguna time...
FHLB Des Moines
Dumaguete City, Negros Oriental
2 days ago
...listings to the MLS system(s)
● Coordinate open houses(scheduling, Open HomePro, flyers)
● Follow-up on open house tasks to ensure agent completion
● Help with scheduling and posting content on social media
● Engage and interact with community on social media
●...
...College Level or Preferably Degree Holder of any course
3-5 years BPO experience as Team Manager
Analyze call center data and prepare reports for upper management.
Evaluate staff effectiveness and performance annually or on an at-need basis.
Lead team meetings...
...monthly census target (UBA) of at least 95%.
Responsible in the opening of new accounts in the downline channel.
Drives productive calls of at least 90% vs target.
Promotes, sells, secures orders from existing and prospective clients.
Ensures delivery of orders,...
...leaves, and ongoing feedback)
Notifying clients of any attendance matters (vacation leave, sick leave, etc)
Answering inbound calls through the 5 ELK hotline
OTHER RESPONSIBILITIES
Support the internal team with new initiatives and projects...
...a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues...
TeleTech Holdings, Inc.
Dumaguete City, Negros Oriental
3 days ago
...Job Resposibilities
Verify medical records of patients
Outbound / Outreach specialist
Scripted - call clinics, hospital, facilities
Request medical record for a specific patient.
Business to Business
Qualifications
Experienced working as CSR at least...
...Active communication and direct point of contact withthe Vendor Management Offices in the US
Organizes and attends Conference Calls
Uses electronic (E-mail, chat, SMS)
Makes and oversees Operational Escalations
Strategizes, operates, gives and receivesfeedback...
...2 years of experience as a Training Manager/ Managerial roles and has managed processes in his/her current role
● Amenable in working onsite and graveyard shift
● Must be a graduate of a STEM course
● Willing to undergo training/and take in calls
#J-18808-Ljbffr
Wondersco
Dumaguete City, Negros Oriental
19 hours ago
...Professional fluency in English with a very neutral accent.
A quick and willing learner that can master all details of our product and call taking techniques
Enthusiasm for our business. Takes ownership and acts on behalf of the entire company
Passion for helping...
Wondersco
Dumaguete City, Negros Oriental
3 days ago
...inquiries and concerns.
Responsibilities:
Respond promptly and professionally to customer inquiries via email, chat, and phone calls, providing accurate information and solutions to address their needs.
Assist customers with booking reservations, modifying...
