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- Your potential has a place here with TTEC's award-winning employment experience. As a Dayshift Customer Service Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTEC. Our employees have spoken. Our purpose,...
20000 - 22000 Php
...company. HOW TO APPLY? Fill out this form: PM for more details or submit your resume to: ****@*****.*** About BPO Relations: Welcome to LeadAdvisors, where innovation meets excellence in the digital landscape. We specialize in two main areas:...- ...smooth, professional conversations that leave a positive impact? If so, we want to meet you! As an Inbound and Outbound Call Center Agent, you’ll be the friendly voice connecting with customers and managing interactions. Working Eastern Time hours, you’ll deliver top-...
- ...deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across... .... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys,...
- ...recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data and analysis. Manages the day-to-day operations of...
- ...deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across... .... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys,...
- ...client. HC Forecasting and Right-sizing - Works with Operations and Workforce in determining FTE forecasts and maintains support-to-agent ratios based on set agreements or SOW. Handles headcount requisition and ensure promotions and movements are completed. Team...
- ...Performance Improvement Identify opportunities to improve agent behavior, process compliance, training content and customer touchpoints... ...in QA analytics, CX analytics or business intelligence in a BPO setting. Non degree holder can be considered as long as min of...
- ...Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 24-year track record of excellence. We don't just... ...eFlexervices is seeking a highly motivated and detail-oriented Travel Agent to join our growing team. This role will support our operations,...
- ...HR Generalist (BPO) Ortigas Pasig Description · Manage end-to-end recruitment for (agents, support, and leadership positions), including high-volume and ramp hiring. · Conduct HR interviews onsite and offsite; screen candidates and endorse qualified applicants...
- ...Responsibilities: Experience working in a contact center and has an understanding of common contact center metrics (WFM, queue level, and agent level metrics) High comfort level working in MS Excel and spreadsheets, with experience building pivot tables, and writing...
- ...BPO Trainer (Mobility Account) Job Qualifications Education: Strictly a College Graduate of Computer Engineering (CEC) , Information... .... Conduct targeted training sessions to improve agent proficiency in new tech releases or specialized customer handling...
- ...Company Description XtendOps is an AI-powered BPO designed for delivering modern customer experience by combining skilled CX operations, custom AI agents, and its innovative operating system, XOOS. The company offers support across multiple channels like chat, email...
- A Senior Corporate Recruiter is responsible for the full spectrum of the hiring plan from identifying needs and shortlisting candidates to closing successful hires. The Senior's responsibility includes creating and publishing job ads, interviewing candidates and seeking...
- To train, support and mentor associates on required skills per client request To assist the Training Supervisor with tasks and responsibilities related to the post To set a timeline or training calendar cycle, which promotes increased operational efficiency To...
- ...least one (1) year of experience as an Operations Supervisor in the BPO industry. Knowledgeable in day-to-day operations of the BPO... ...ensuring adherence to quality standards. Conduct regular reviews of agent's performance and organize training sessions for underperformers....
- ...Corporation is the leading real estate and business process outsourcing (BPO) office developer and landlord in the Philippines. The company is... ...to jump into the world of real estate. As a Real Estate Agent , you'll get hands-on experience in: Connecting with...
- ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Team Lead to join our team in Quezon City, National Capital Region (PH-00), Philippines (PH). 'Position Overview: The Team...
- ...We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths...
- ...deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across... .... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys,...
- ...Job Description We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the...
- ...compliance parameters. Provide Coaching & Feedback to enhance agent performance Analyze audit data compliance communication & process... ...experience as a trainer and overall 2 years experience in the BPO industry Preferably with experience in non-voice process training...
- Job description: We are looking for a Support Staff who is detail-oriented and skilled in executing transactions in any business system (like SAP, Oracle, iScala, etc.) and window-based activities, monitoring all related transactions, as well as updating organizational...
- ...Position Title: Monitoring Agent Work Set-up: Onsite Schedule: 4:30 pm to 4:30 am | 12 hours-shift | 3 days on and 3 days off (Night... ...About Boomering: Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga. Our mission to Enrich...
- Job Summary: Responsible for updating, enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilities: Partners with department...
- ...Performance Coaching: Deliver actionable feedback and coaching to agents to improve service levels. Root Cause Analysis (RCA):... ...3 years of dedicated Quality Assurance (QA) experience within a BPO environment. Technical Skills: Strong analytical mindset with...
- ...account. Experience: Minimum of 2 years as a team lead in a BPO setting (retail experience is a significant advantage).... ...professional growth. Strategic Delegation: Distributing tasks based on agent strengths and managing workloads to meet tight deadlines....
- ...ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced BPO TRAINER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and...
- Healthcare Recruiter About This Position We are looking to scale this recruitment team exponentially in the near future. This is a key position that will kick start that growth. If you are looking at aggressive growth for your career and have extraordinary head hunting...
- Role Description Assist passengers in booking their ride Assist Driver-partners with incoming passengers and app concern Upsell the service of PeekUp as ride-hailing platform Qualifications Minimum of 1 to 2 years experience in customer service related jobs...
