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- ...engineered systems, and field services. Proactively follow up with customers via phone, email, or CRM to confirm receipt of quotes and... ...sales or operations team members for quick resolution. Support quote-to-order conversion by identifying and removing potential...
- ...ensuring ongoing family participation and customer service. Job Responsibilities... ...downtime Additional skills needed Basic knowledge of computer networking (routers... ...distance is clear This roles require supporting US Geography and working schedule will be...
- Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese Customer Support Specialist...
J-K Network Services
Pasig16 days ago - ...your mission? We are looking for an IT Support Technician to provide first-level... ...technical support environment; internships and customer-facing technical support experience are considered... ...Directory, Azure AD / Entra ID, and basic user account administration....
- ...- Fixed dayshift schedule - Non-toxic local account - Supportive environment that values true work-life balance ---- FOR METRO... ...Experience in retail, food service, hospitality, sales, or any customer-facing role is highly welcome. - Able to communicate...
Transec BPO Solutions Inc.
Pasig4 days ago - ...Key Responsibilities Build-out, support, and troubleshoot VoIP systems for a growing customer base Configure extensions, DIDs, and call routing rules Provision... ..., and troubleshoot IP phones (Yealink) Provide basic support for Asterisk-based PBX systems Assist...
- ...The Security Operations Support Analyst provides Tier 1 support for the organization, with... ...while 50% focuses on helpdesk support and basic troubleshooting . This position is ideal... ...Will You Be Doing? Provide exceptional customer service at all times Respond to...
- Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese Helpdesk Specialist Company...
J-K Netwok Services
Pasiga month ago - ...clients are genuinely great to work with. This isn’t just another support role. It’s a chance to: ~Work across desktop, servers,... ...English so clear, even the trickiest ticket feels understood ~ Basic knowledge or hands-on experience with AI tools, prompt engineering...
- ...OMS) landscape. We are looking for an IT Support Associate who has experience providing... ...and cloud applications). This is a heavy customer-support centered role. You will be the primary... ...the keys to success in this role. Some basic systems administration duties will be...
- ...RESPONSIBILITIES Respond to and resolve incoming IT support requests from end-users via phone, email,... ...process improvements to enhance the customer experience Collaborate with cross-... ...and user account management. Basic knowledge of hardware components and troubleshooting...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your... ...(you’ve seen things) Familiarity with ticketing systems and customer service principles (Connectwise experience is particularly valued...
- ...updates, and internal cleaning of computers and data racks. Support branch device deployment activities including setup, configuration... ...with endpoint security software installation and management. Basic knowledge of networking concepts including LAN, Wi-Fi...
- ...alongside incredible humans who care about each other, our customers and the work we do -- it’s at hosting.com. If you believe... ...channels. You will provide timely, accurate, and courteous support by addressing basic concerns, troubleshooting common issues, and guiding...
- ...mission? We are looking for a highly skilled Business Central Support Specialist to provide technical and functional support for... ...Central Modify, correct, recreate, and maintain sales orders, customer records, item records, pricing, quantities, and job assignments...
- ...Position Summary: As a Customer Experience (CX) Specialist, you will be the primary point of contact for our customers, helping... ...issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity...
- WE'RE HIRING: Customer Service Representative / Technical Support Representative (CSR/TSR) Ortigas, Pasig City | Onsite | Night Shift Join VISAYA, a proudly Filipino-owned company recognized globally for service excellence, innovation, and a culture of malasakit....
Visaya KPO
Pasiga month ago - ...WHAT IS YOUR ROLE As a Senior Customer Advocate , you will be responsible for... ...handling and resolving complaints, and supporting account or subscription changes. You will... ...adapt to different types of customers. ~ Basic knowledge of Google Workspace and MS Office...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support... ...resolution steps. Communicate effectively to address customer needs. Contribute to creating and improving knowledge base materials...- ...EMPATHY WHAT IS YOUR ROLE As the Team Captain, Technical Support , you are the operational and cultural leader of your... ...are responsible for creating a disciplined, high-performing, and customer-centric operation through proactive leadership, strong coaching...
- ...Job Description NielsenIQ’s Customer Success team places our clients at the center... ...the Analytics & Insights team, you will support in delivering high‑quality retail measurement... ..., insights, or market research . Basic proficiency in Microsoft Excel and PowerPoint...
- ...EMPATHY WHAT IS YOUR ROLE The Senior Team Captain, Tech Support is responsible for leading high-performing technical support... ...recommendations to stakeholders. Drive a culture of accountability and customer obsession across the team. Team Leadership & Development...
- ...the leading award-winning outsourcing companies in the Philippines, with over 20 years of experience in delivering high-quality customer support solutions across various industries. The company is recognized for its commitment to operational excellence, productivity, and...
J-K Netwok Services
Pasiga month ago - ...Position Summary As a key member of our customer service department, you will play a vital... ...Develop and maintain a relationship with support office team members. Contribute and... ...relationship management (CRM) software and basic computer applications. Zendesk is a bonus...
- ...experiences that meet the needs of modern consumers. We offer a range of fast, flexible, and competitively priced products that span our customers’ credit lifecycle, including personal loans, credit cards, and car loans. We deliver unrivalled customer experiences powered by...
- ...We are seeking a Technical Support Engineer with strong hands-on experience in incident management, system configurations, and cross-platform... ...such as user access, connectivity troubleshooting, and basic configuration. Document processes, configurations, and incident...
80000 - 100000 Php
...DNS"... we should probably talk. We're looking for a Network Support Technician to join our Philippines team, supporting our US-... ...role Work with modern networking technologies across multiple customer environments. Build, configure and support enterprise-grade...- ...earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards... ..., fiber, and wireless transport technologies ~ Basic understanding of network topology, ping, and...
- ...Exchange, SaaS apps) Investigating recurring incidents & applying known solutions Escalating unresolved cases to L3 or vendor support Assisting in minor system/application deployments Common Skills Required: Strong knowledge of networking (TCP/IP, DNS, VPN...
- ...Why This Team Exists The organization is evolving its support model. Routine queries are now handled by AI. Complex technical... ...resolution not handing off after a first response. • Replicate customer issues in a sandbox environment to confirm the problem and identify...
