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- ...Job overview: Customer Support Agents are critical for customer retention and happiness. We are the real, live humans on the other side of the screen. Experts in the product and exceptional in sensitive and skillful communication. Our approach is to serve the customer...
- ...Job Title: Live Chat / Customer Service Associate (Cebu - Remote) About the Client: A fast-growing US-based Daily Fantasy Sports... ...looking for a Customer Service Associate to join a dynamic support team for a US-based Daily Fantasy Sports platform. The role involves...
- ...where you can grow your skills and be part of a supportive, international team? At one.com , we’re looking for Customer Service Representatives who can communicate... ...English skills (spoken and written) ~ Basic computer knowledge (browsing, typing, using email...
- ...Responsibilities Ensure service delivered to our customers meets contractual Key Performance... ...; probe for understanding, use decision-support tools and resources to appropriately... ...using agreed upon procedures Maintain basic knowledge of client products and/or services...
- ...Responsibilities: Answer customer inquiries Answer inbound sales calls Attend to billing concerns Resolve billing disputes Desired skills & knowledge: Must have at least 6 months of continuous inbound sales and customer service experience in...
- ...together. Primary Responsibilities: Provides technical support to the enterprise, third-party vendors, patients, and clients through... ...applications and/or IT Service Desk tools and systems ~ Basic knowledge of theories, practices and procedures in a function or...
- ...POSITION TITLE: Coordinator, Customer Experience REPORTING TO: Team Lead, Customer Experience... ...up on an order. He/She provides the best support by researching the issue and providing... ...Skills • Technical Skills o Basic knowledge of Microsoft Programs o Basic...
- ...functions or disciplines Directs product, service or process decisions that are most likely to impact multiple functions and/or customer accounts (internal or external) Develop/oversee/deliver operational or technical training required by the team Works on...
- ...Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and... ...needs. Role Overview: The Data Analyst will be responsible for supporting our complex reporting and analytics needs. The ideal candidate...
- ...Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and... ...across SAP and nonSAP systems Joule Studios AIdriven capabilities support code generationand optimizationand and fullstack developmentand...
- ...Smartsourcing , and we're on the lookout for a Customer Experience Coordinator who's passionate... ...volume of client enquiry. You will be supporting and providing first point resolution,... ...Confident producing or interpreting basic reports and contributing to process improvements...
- ...Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help... ...: Proficiency in Italian Language. - Strong understanding of customer service principles and practices. - Experience with incident...
- ...Primary Responsibilities: Provides advanced technical support to the enterprise, third-party vendors, patients, and clients through... ...Proficiently manage the resolution of technical engagements balancing customer service, providing support, and issue resolutions...
- ...deep product knowledge. Objective: The Level 1 Service Desk support is responsible for learning and Level 1 technical support to Epic... ...application questions and issues, providing education to customers on functions and features, and properly escalating potential problems...
- ...to the design, coding, and testing of cloud-based solutions. -Support REST API development and PL/SQL scripting. -Collaborate with cross... ...on OCI. 3. Data Migration and Conversion: Using FBDI, HDL, and custom loaders. 4. Custom App Development: Building SaaS extensions...
Accenture
Cebu City8 days ago - ...Customer Service Representative (Onsite) BRISolutions Human Resource Services | Full-time Location/s: Cebu Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call...
- ...manufacturing company. They are well known for producing and distributing quality timepieces and jewelry worldwide. ?Position: French Customer Support Specialist ?Company Industry: Jewelry Manufacturing Company ?Work Location: Lapu-Lapu, Cebu City ?Salary: Php 60,000 - Php...
- ...Customer Service Representative – Cebu Site Provide outstanding customer support by handling inquiries, resolving concerns, and ensuring a smooth experience for every caller... ...should have strong communication skills, basic technical knowledge, and the ability to multitask...
- ...Job Overview We are looking for customer service representatives that will act as a liaison, provide product/ Service information, and... ...• Excellent attention to detail • Strong verbal and written English communication skills • Basic computer navigation skills...
- ...POSITION DESCRIPTION: Accounts Receivable Analyst (Customer Management) –Dover Business Services, Dover Corporation Position Description... ...’s innovative equipment and components, specialty systems and support services through four major operating segments: Energy,...
- ...Qualifications & Experience Must be willing to work onsite and in an environment that requires 100% phone-based customer interaction Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the...
- Qualifications: Completed at least 2 years in college with no back subjects Candidates with at least 6 months BPO experience Must have good communication skills Must be willing to work onsite in Skyrise 4A, Cebu Willing to work on shifting schedule Company...
- ...Perform level 1 support for End Users, as applicable depending on the type of contact, serving... ...resources. \ Provide End Users with customer service including telephone manners,... ...Support or Healthcare support experience. Basic knowledge/experience with the healthcare...
Accenture
Cebu Citya month ago - ...duration of the shift and provide professional service to the customers. Key Responsibilities: Ensure that all tables are operational... .... Good English skills (both verbal and written). Basic PC software knowledge and excellent command of Microsoft Office products...
- ...A Call Center Customer Service Representative is responsible for providing exceptional support to customers by handling inquiries, resolving concerns, and ensuring a positive... ...communication and active listening skills. Basic computer navigation and typing skills....
- ...based on deep product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1 technical support to... ...application questions and issues, providing education to customers on functions and features, and properly escalating potential problems...
Accenture
Cebu City21 days ago - ...This is a contract Customer Service Representative role at LanceSoft, Inc. located in Cebu. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing customer experience on-site in Cebu. Qualifications...
- ...and are looking for dedicated Technical Support Specialists (m/f/d) to join our team and... ...bugs/ enhancements. You build personal customer relationships and focus on offering an... ...etc. You have a good understanding of basic networking protocols. You possess excellent...
- ...Smartsourcing. We're on the lookout for a full-time, onsite Customer Service Officer who enjoys helping people, solving problems,... ...keeping processes organized. If you love making customers feel supported and understood, this role was made for you. Where? JEG Tower...
- ...Responsibilities Handle customer inquiries and provide support through phone, email, or chat channels. Communicate effectively to ensure customer satisfaction. Follow established processes and guidelines to complete tasks accurately. Collaborate with team...
