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- ...Job Responsibilities: 1. Be responsible for the daily operation and management of the customer service team in the Philippines, formulate service quality standards (SLAs) and monitor their implementation to ensure that service efficiency and customer satisfaction meet...
- ...Key Responsibilities Maintain the highest level of service standards for our customers via phone, email and chat. Provide accurate, valid and complete information by using the right methods/tools. Maintain customer accounts, including updating information and...
- ...Customer Experience Ticket Management (60%) Respond to all customer inquiries and complaints via email, chat, and social media through... ...& Process Compliance (10%) Ensure accurate use of customer service systems (e.g., Gorgias, AP21, Shopify, payment gateways). Maintain...
- ...industries in the United States to support their customer experience, operations, and growth... ...pool of experienced Remote Customer Service Representatives who are ready to deliver... ...using CRM systems, ticketing platforms, and basic productivity tools. ~ Ability to multitask...
- ...Supports all stages of the sales cycle and customer journey—from prospecting and nurturing to closing, upselling, negotiating, and servicing. Ensures exhibitors complete their... ...stakeholders in a global perspective Basic skills in using and navigating Salesforce...
- ...Career Opportunity: Customer Service Insurance Agent Qualification: ~ Minimum of 1 year experience for customer service, preferably to have insurance background, particularly life and retirement. Work Arrangement: Hybrid set-up. Mondays to Fridays, Dayshift....
- Responsibilities: Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits...
- ...This is a remote position. Role Overview This role provides essential customer service administrative and operational support ensuring smooth communication with customers and internal teams while maintaining accurate records across multiple systems. The position...
- ...Accountabilities: To take ownership of Customer issues and work across functions to follow through to resolution To identify and... ...where changes could be made to continuously improve quality and service levels, occasionally playing the driving seat role. To regularly...
- ...depend on your interview performance skills and experience. Customer Service Representative Location: Remote (Philippines preferred... ...operational tasks such as email assistance scheduling and basic administrative follow-up. Key Responsibilities Provide...
240000 Php per year
...The Role: What you'll be working on ~ Liaise with customers for post-sales enquiries, including delivery updates and taking product and service feedback. ~ Communicate with customers and suppliers for any warranty claims regarding products. ~ Administrative and...240000 Php per year
...The Role: What you'll be working on ~ Liaise with customers for post-sales enquiries, including delivery updates and taking product and service feedback. ~ Communicate with customers and suppliers for any warranty claims regarding products. ~ Administrative and...240000 Php per year
...inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer... ...Profile You have at least 1 year experience within a Customer Service role, ideally within the Other Services and Staffing / Executive...240000 Php per year
...Key Responsibilities: Handle customer calls, emails, or chat inquiries professionally Provide information and resolve customer concerns Accurately document interactions in the system Follow account-specific guidelines and procedures Maintain quality and...- ...make an impact. Join us at Crescendo and lets build the future of customer experience together. Welcome to Crescendo. Welcome to whats... ...a trusted problem-solver support escalations and help uphold service quality standards while working fully remote . What Youll...
- ...reviewfully remote role only for Filipino Candidates. POSITION: CUSTOMER SERVICE / DISPATCH REPRESENTATIVE *Working Hours: After-hours... ...g. plumbing fixtures heating/cooling equipment or electrical basics). *Work Schedule This is an after-hours role that...
- ...role where every day brings meaningful impacthelping customers driving sales success and keeping service operations running seamlessly. Youll take ownership of... .... Troubleshooting & Support: Take ownership of basic customer troubleshooting and effectively manage all warranty...
- ...depend on your interview performance skills and experience. Customer Service Representative Location: Remote (Philippines preferred... ...~ Comfort handling billing questions account inquiries and basic troubleshooting. ~ Ability to identify when an issue needs...
- ...About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests....
- ...per week: 20 hours Responsibilities: Respond to customer inquiries through website chat features for styling appointments... ...and designers for fashion show coordination Manage customer service inquiries using provided templates with 24-hour response time...
- ...Job Description: We are looking for passionate Customer Service Representatives who will provide excellent customer support in line with our service standards and client requirements. The role involves ensuring high-quality service delivery, meeting performance metrics...
- ...This is a remote position. We are looking for a Customer Service Representative to handle inbound and outbound calls from clients. You will respond to clients inquiries provide accurate information and resolve client complaints. This role necessitates a customer-...
240000 Php per year
...The Role: Key Responsibilities: Handle customer inquiries and provide appropriate solutions or alternatives. Manage and resolve... ...feedback. Ensure customer satisfaction by delivering high-quality service. Follow communication procedures, guidelines, and company...- ...excellent written and verbal English communication skills Can use basic design software QUALIFICATIONS: Excellent English... ...written). Comfortable making phone calls, memorizing, and delivering call scripts. Strong customer service orientation and listening abilities.
Cyberbacker Careers
Metro Manila10 days ago - ...Maintain accurate records of financial transactions and client interactions. • Contribute to the overall success of the financial services department by meeting performance targets. Qualifications: • Bachelor’s degree in Finance, Accountancy, or any business-...
Sapient Global Services
Metro Manila3 days ago - ...actually excites you Be the first point of contact for customer enquiries across two Shopify online stores and Amazon... ...reflects our premium brand experience. Manage all customer service enquiries across Clever Houses D2C stores and online marketplaces...
- ...Employment Type: Full-time Ready to do work that actually excites you Were looking for a proactive and detail-oriented Customer Service Support Administrator to join our this role youll provide essential administrative and customer support to our Field and...
- ...learners reach their potential. This growing business values operational excellence and is investing in offshore talent to scale its customer service capabilities. Job Description: Youll be the backbone of customer operations handling the written...
- We are looking for a Customer Service Representative who can deliver excellent service, handle customer inquiries, and provide efficient solutions with professionalism and empathy. If you’re someone with strong communication skills and a passion for helping people,...
Connectbellsoft
Metro Manilaa month ago - ...00 PM 2:00 PM 11:00 PM Same day Ready to do work that actually excites you We are seeking a personable Customer Service Representative to join our online tutoring team. The role will require handling initial and after-sale enquiries assisting with...
